GOWTHAM NAGARAJ

14-5-71, Palani Chettiar Street, Pattiveeranpatti. 624211 | Cell: 9080308413 | Email: Gowthamnagaraj.n@gmail.com

Objective

Certified SAP SD (Sales and Distribution) professional with four years of dedicated supply chain
experience and import and export compliance. I'm an accomplished supply chain professional with
extensive SAP S4HANA expertise. I excel in optimizing Order to case procedures, ensuring efficient
product delivery, managing compliance for international trade, and streamlining logistics. My strong data
management and Customer relationship management skills enhance performance metrics. I'm now
seeking opportunities in supply chain and SAP S4HANA consulting to leverage this expertise effectively.

Experience

Rabwin Industry, Tamil Nadu, India.

SAP S4HANA SD Consultant, Export and Import trading compliance.
(January 2023 to present)

 Customer Communication: Successfully engaged with customers, ensuring efficient product

delivery for domestic dispatch and export shipments, enhancing overall customer satisfaction.
 Compliance Management: Demonstrated expertise in managing customer compliance
requirements for shipped products, ensuring adherence to industry standards and regulations.
 Risk Management: Implemented risk management strategy to identify the mitigate potential trade
compliance risks.
 Order to case scenario: Managing the team by sharing workload and make sure deliverable should
meet as per schedule and ensuring customer satisfaction by achieving delivery and services as per
quality norms. Monitoring status of all assignment. 
 Open order report Allocation: To be circulate with internal team as per customer requirement to
update daily. Report summary to management against per day order booking and invoice details.
 Cross-Functional Communication: Conduct meeting with stockholders, business user and being
a point of contact for OTC Issue and deliverable status updates. 
 Logistics Coordination: Streamlined logistics by booking vehicles according to customer
specifications, facilitating the smooth transportation of finished products.
 Continuous Improvement: Stayed updated on industry trends and change in global trade regulation
to proactively address potential impact on the organization.
 SAP S4HANA Expertise: Utilized SAP S4HANA to prepare Invoices with help of packing lists for
export shipments and negotiate INCO TERMS with international customers, contributing to
efficient international trade operations.
 Invoice Management: Managed the timely issuance of invoices to appropriate recipients, ensuring
transparent communication regarding payments due and received.
 Sale order Configuration : Creating Sales Relevant Organization Units, Assigning Organizational
Units, Creating Master Data, Sales Order Creation and Understanding the sales order.
 Customs Clearance: Coordinated with customers and internal teams to facilitate customs clearance
processes, ensuring seamless international trade compliance.
 Export and import process: Facilitated efficient cross-border movements of goods while adhering
to trade regulation.
 Purchase Order Auditing: Conducted thorough audits of purchase orders, ensuring alignment with
pricing matrices and contractual agreements.
 Document Management: Prepare training document and workshop for key users sap system
working knowledge. 
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 Performance Metrics: Actively participated in performance matrix evaluations, focusing on areas
such as finished goods inventory levels and on-time delivery of purchase orders
 MRM Meeting Participation: Regularly participated in Monthly Review Meetings (MRM),
contributing insights and expertise to enhance supply chain performance.

Setforth Solutions
Customer service representative B2B Sales. (Nov 2021 to Dec 2022)

 B2B Configuration: Expertise in recruiting new clients and building relationship and marketing
various product and services. 
 Sales Execution: Developed and executed comprehensive sales plan for each exhibition, resulting
in consistence achievement for sales targets. 
 Technical support expertise: Provide technical assistance to B2B Clients and collaborate with
product development team. 
 Sales enablement: Develop and deliver sales training program. Create sales collateral and
resource.
 Supply chain Expertise: Optimize the supply chain process and manage inventory and logistics and
ensure timely and cost effective product delivery.
 Implementation: Created and implemented effective out bounded calls and emails and resulting
in increase in attendee registration.
 Sales road map: To Identify sales goals and milestone and organize the team structure,
performance and result measurement. 
 Collaborative Leadership: Collaborated closely with senior sourcing specialists and global sales
leadership, fostering synergies and facilitating effective sales strategies.
 Communication Improvement: Developed and implemented an enhanced communication
methodology for the B2B Sales, promoting clearer and more efficient communication channels.
 Global Integration: Played a pivotal role in the successful implementation and integration of
acquisitions, new business ventures, and additional countries into the global shared service model.
 INCOTERMS Knowledge: Possessed in-depth knowledge of INCOTERMS, ensuring accurate and
compliant international trade operations.
 Scaling Business: Expertise in setting up new business models and creating sales network with a
proven track record in distribution model by partnering with internal and external stakeholders of
the organization.
 Customer Interaction: Responsively answered phone inquiries from customers, providing prompt
and accurate responses to their questions and concerns.
 Technical Documentation Skills: Demonstrated strong technical writing skills, facilitating
comprehensive documentation of Open order processes and procedures.
 Google Workspace Implementation: Skillfully oversaw the implementation of Google Workspace,
ensuring effective utilization of this collaborative tool within the organization.
 Google Workspace Setup: Proficiently assigned and set up Google Workspace for end-users,
enabling seamless collaboration and communication.
 Communication and Negotiation: Displayed excellent communication and negotiation skills,
fostering productive relationships and effective outcomes in B2B activities.
 Customer relationship management: Following competitor’s action and activities and reporting
about sales activities and progress in CRM.
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 Insen Engineering, Chennai, India
Sourcing Associate and Sales Project Coordinator (May 2019 to Nov 2021)

 Management Excellence: Exhibited strong leadership skills, effectively instructing and delegating
tasks to achieve organizational objectives.
 Estimator: Analyze project specification to determine material and labor costs. Collaborate
engineering and production team to gather necessary information for accurate estimation.
 Inventory Checks: Conducted comprehensive inventory checks of stock and supplies at prescribed
intervals, contributing to efficient stock control.
 Documentation Proficiency: Skillfully prepared various forms of correspondence, reports, and
operational, maintenance, and safety manuals to facilitate streamlined operations.
 Reporting and Evaluation: Prepared and submitted reports for the assessment of plans and
procedures, contributing to data-driven decision-making.
 Supply and Demand Forecasting: Proactively forecasted supply and demand requirements to
maintain optimal stock availability, mitigating potential shortages.
 Risk Management: Developed innovative processes and risk management plans to enhance
operational efficiency and minimize potential disruptions.
 Transportation Coordination: Effectively dispatched, routed, and tracked transportation vehicles to
ensure timely and efficient logistics.
 Communication Proficiency: Possessed excellent communication, negotiation, and convincing skills,
fostering productive relationships and effective management of stakeholders.
 Stakeholder Coordination: Collaborated seamlessly with multiple stakeholders to eliminate
communication gaps and ensure streamlined operations.
 Multitasking and Organization: Exhibited strong organizational skills, excelling in multitasking and
handling engineering administration tasks efficiently.
 Purchase Order Oversight: Reviewed purchase orders periodically and escalated issues or delays as
necessary, ensuring the smooth progression of procurement processes.
 Vendor Relationship Management: Maintained strong vendor relationships, actively contributing to
on-time project delivery and procurement of various goods and services, including casting
materials, raw materials, fabrication materials, and subcontracting parts.
 Record Maintenance: Diligently maintained Purchase Info Records and Vendor Evaluation records,
ensuring data accuracy and vendor performance assessment.

Education

Bachelor of Engineering - Mechanical Engineering June 2015 – Apr 2019

Nadar Saraswathi College of Engineering and Technology, Theni

Certifications
 Certified SAP S4HANA SD (Sales and Distribution)
 Certified SAP S4HANA MM (Material Management) Sourcing and procurement.
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