EDUCATION
 Bachelor’s Degree in HOTEL MANAGEMENT from
AMRITA DEB
HOUSEKEEPING SENIOR SUPERVISOR
ST.REGIS DOWNTOWN DUBAI
PROFILE
Currently I am employed with ST.REGIS
DOWNTOWN DUBAI (SENIOR SUPERVISOR)
and I have outstanding attention to detail which
allows me to work well in a fast paced
environment. I am also well versed in providing
excellent customer care. Currently I am seeking
a new challenge that will enable me to make an
effective contribution to the business while
continuing my own career development.
CONTACT
PHONE:
9051677208
WEBSITE:
amritadeb.ad@gmail.com
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT,
Kolkata 2014-2017.
WORK EXPERIENCE
ST.REGIS DOWNTOWN DUBAI (SENIOR SUPERVISOR)
1ST OCTOBER 2021- CURRENT
 Supervise Housekeeping Supervisors
 Allocate work duties to Supervisors/Team Members
 Support Executive Housekeeper with projects and daily
tasks
 Perform routine inspections of all check out rooms and spot
checks of all occupied rooms
 Report and follow up on any maintenance defects or other
issues
 Inspect, routinely, service areas, store rooms and corridors
ADDRESS BOULEVARD (FLOOR SUPERVISOR)
6th OCTOBER 2019-30TH SEPTEMBER
 Assumed responsibility of inculcating all requisite

techniques and skills of housekeeping staff
Ensuring all housekeeping activities are performed in
compliance with hotel policy.
 Supervising, delegating and monitoring everyday
housekeeping tasks across the entire hotel
 Assign Guest Rooms and Common Areas to Housekeeping
Staff
 Inspect Rooms and Common Areas for Cleanliness
 Train, and Discipline Housekeeping Staff
 Create Employee Schedules
 Obtains list of rooms to be cleaned immediately and list of
prospective check-outs or discharges to prepare work
assignments
 Conducts orientation training and in-service training to
explain policies, work procedures, and to demonstrate use
and maintenance of equipment.
 Inventories stock to ensure adequate supplies.
JA OASIS BEACH TOWER HOUSEKEEPING
ADMINISTRATOR
5th AUGUST 2018–15TH SEPTEMBER 2019
 Scheduling the work of a Housekeeping crew and insures th
  Scheduling overtime and on-call hours for Housekeeping sta
 Supervising preparations, set-ups and take-downs for spec
 Maintaining attendance records, updating timesheet of the e
 Handle inquiries and provide information to employees and
 Updating shift timings and monitoring the time in and time ou
 Planning and updating Housekeeping staff vacation reques
 Fill out sickness reports and pass to Head of Department fo
 Monitoring expenditures for supplies, equipment and person
 Purchasing and issuing supplies on weekly basis; purchasing

 Handling the lost and found.

 Provides for service and repair of Housekeeping equipment.

 Identifies training needs for Housekeeping staff. Trains Hous
 Carry out additional tasks as requested by the (Assistant) or

PARK HYATT DUBAI (DESK COORDINATOR)

2nd JULY 2017 - 20th JULY 2018
 Daily coordination of the Housekeeping operations.
 To conduct departmental closing down procedures
according to shift allocation.
 To ensure the department achieves the highest level of
service delivery through effective communication and
follow up.
 Working closely with the Engineering, Front Office and
Room Dining department.
 Handle telephone calls and ensure all messages,
information and requests are logged, communicated
promptly and accurately to provide prompt delivery of
excellent service for guests.
 Record all incoming calls, requests, tasks and incidents
on the log sheet and ensure that they are followed up. To
make sure that all guest requests are carried out to the
Hotel standards.
 Process requests and delegates work assignments in a
timely manner.

SKILLS

 Microsoft windows/ office / Powerpoint

 HERMES
 RAMCO
 CHECK EAM SYSTEM
 HOtSos
 Opera Windows
 PROTEL
 Guest service
 Fluent in English(writing and reading)