Hanan Hassen Seid

Nationality: Ethiopian Date of birth: 05/07/1999 Gender: Female  Phone number: (+251) 926512352

 Email address: sabatem2821@gmail.com

 Work: Addis Ababa (Ethiopia)

ABOUT ME

I consider myself to be an enthusiastic, self-driven, trustworthy, accountable, and diligent individual. I have the
ability to operate well both independently and in a group setting. I have expertise in my field. I am able to
perform well under pressure, meet deadlines, punctual, and maintain motivation. I always strive to achieve the
highest possible standard and I am keen to learn new things in my profession.

WORK EXPERIENCE

Sales Administrator
PEPSICO [ 21/11/2020 – Current ]
City: Addis Ababa
Country: Ethiopia

• Process sales order

• Maintain accurate customer records
• Respond to customer inquires and request
• Give functional capability training's for sales agents
• Resolve customer issues and complaints
• Track and expedites order
• Data analyzing
• Maintain sales records and report daily, weekly and monthly
• Contribute to sales pipeline management
• Preparing sales material
• Weekly sales forecast
• Inventory management
• Schedule appointments and meetings
• Monitor sales goal and quotas
• Preparing payroll and sales commission
• Sales data reconciliation
• Controlling sales by GPS
• Competitor analysis report
• Market visit

Acting key account and wholesale manager

PEPSICO [ 01/02/2023 – 24/08/2023 ]
City: Addis Ababa
Country: Ethiopia

• Preparing negotiable and contrats for the relailers

• Sales forecasting and report
• Market competitor analysis
• Sales management
• Inventory Management
• Pricing and promotion
• Sales Activation
• Credit customer management
• Preparing customer data base and update every month
• Selecting potential customer and add to data base

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Marketing Executive
DAWNS OF CRYPTO (part-time - online) [ 22/02/2022 – 25/07/2022 ]
City: Remote

• Developing content creation

• Online advertising on social media
• Paying for external part time employee
• Analyzing performance
• Managing social media platforms: Twitter, Reddit, Facebook, Instagram
• Creating and managing marketing budget

Customer Care Service Agent

Ethiopian Airlines (part-time) [ 26/01/2021 – 10/01/2022 ]
City: Addis Ababa
Country: Ethiopia

• Responding to customer inquires

• Resolve customer complaints
• Processing order and returns
• Answering incoming calls
• Providing feedback
• Flight reservation and ticketing
• Processing payment
• Providing accurate and up-to-date information

EDUCATION AND TRAINING

Candidates of BA Degree in Marketing Management

St. Mary University [ 22/12/2020 – Current ]
City: Addis Ababa
Country: Ethiopia
Field(s) of study: Marketing Management

Expected graduation date: April,2024

Diploma in Marketing
Ethiopian Airlines [ 09/06/2019 – 10/12/2019 ]
City: Addis Ababa
Country: Ethiopia

TRAININGS-CERTIFIED

Digital Marketing
@Google Digital Garage

Promotion and Trade-term Management

@PEPSICO

Marketing Strategies of Consumer Brand (FMCG/CPGP)

@Udemy

The People and Planning in Marketing

@Skill Soft

Trade Spend Compliance and Avoiding Trade Loading

@PEPSICO

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Information Security Training
@PEPSICO

Preventing Workplace Violence

@PEPSICO

DIGITAL SKILLS

Sys-pro system / Google Drive / CRM System / Microsoft Office package: Microsoft Word, Excel, PowerPoint,
Access / Outlook / Google Docs / Social Media / Zoom / Arvento GPS system / Solutech system

LANGUAGE SKILLS

Mother tongue(s): Amharic

Other language(s):
English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DRIVING LICENCE

Driving Licence: B

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