古 島 中 華 中 學

COTABATO CITY INSTITUT E, INC.

1st QUARTERLY EXAMINATION
Organization and Management – 11

Name: ___________________________________________ Score:

Teacher: Mr. Christopher Jan S. Fajardo Date: ____________
General Direction:
Read every item carefully and follow instruction strictly. Write your answers legibly. Avoid erasures.
You may start now. Good luck!

I. MULTIPLE CHOICE (10pts)

Select the best answer that suits to the given statement. Write the word of the correct answer on the
blank.
1. An individual engaged in management activities is called ___________.
a. Manager
b. Leader
c. CEO
d. Management

2. ______________________ are the general or strategic managers.

a. Tactical Managers
b. Corporate Managers
c. Operational Managers
d. Frontline

3. ______________________ are also known as operational managers.

a. Top-level managers
b. Middle-level managers
c. Frontline managers
d. Lower-level managers

4. ______________________ enable managers to think of possible solutions to complex

problems.
a. Human skills
b. Conceptual skills
c. Analytical skills
d. Technical skills

5. ______________________ are also important for managers for them to perform their tasks
with proficiency with the use of their expertise.
a. Human skills
b. Conceptual skills
c. Analytical skills
d. Technical skills

6. ______________________ enable managers in all levels to relate well with people.

a. Human skills
b. Conceptual skills
c. Analytical skills
d. Technical skills

7. Inflation, rates of interest, changing options in stock markets, and people’s spending habits are
some example of factors/elements of _____________________

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 a. Economic situations
b. Sociocultural situations
c. Demographic situations
d. Technological situations

8. __________________________ such as gender, age, education level, income, number of

family members, geographic origin, etc., may also influence some managerial decisions in
organizations.
a. Technological situations
b. Sociocultural situations
c. Demographic situations
d. Ecological situations.

9. _________________________ are related to the increasing number of global competitors and

markets, as well as the nature and conditions of the changing natural environment.
a. Technological situations
b. World and ecological situations
c. Demographic situations
d. Sociocultural situations

10. ________________________ is an individual’s ability to favorable receive and adjust to an

unfamiliar way of doing things.
a. Social intelligence
b. Cultural Intelligence
c. Spatial intelligence
d. Kinesthetic intelligence
11. ________________________ refer to cultures wherein people tend to do one thing at a time.
a. Polychronic cultures
b. Monochronic cultures
c. Bichronic cultures
d. Cubichronic cultures
12. ________________________ are more flexible as regards time; accomplishing many different
things at once is also common for these cultures.
a. Polychrinic cultures
b. Monochrinic cultures
c. Bichronic cultures
d. Cubichroni cultures
13. ________________________ is the degree to which a society accepts or rejects unequal
distribution of power among people in organizations and the institutions of society.
a. Uncertainty avoidance
b. Time orientation
c. Power distance
d. Individualism
14. ________________________ is the degree to which a society values assertiveness and
feelings of material success versus concern for relationships.
a. Masculinity-Feminity
b. Individualism-Collectivism
c. Time orientation
d. Uncertainty avoidance

15. ________________________ is a collection of people working together to achieve a common

purpose

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 a. Management
b. Organization
c. Business
d. Managers
16. _________________________ where the organization as a whole is made up of work teams
that work together to achieve the organization’s purpose.
a. Matrix business organization
b. Project structure
c. Team structure
d. Virtual business organization
17. ________________________ are those which assign experts or specialists belonging to
different functional departments to work together.
a. Virtual business organization
b. Team structure
c. Matrix business organization
d. Project business structure
18. ________________________ is a process that involves the setting of the organization’s goals,
establishing strategies for accomplishing goals.
a. Social intelligence
b. Cultural Intelligence
c. Spatial intelligence
d. Kinesthetic intelligence
19. ________________________ plans that establish the organization’s overall goals and apply to
the entire firm.
a. Strategic
b. Operational
c. Long-term
d. Short-term
20. ________________________ plans that are flexible or give general guidelines only
a. Strategic
b. Directional
c. Standing
d. Operational

II. MODIFIED TRUE OR FALSE (15pts)

Determine whether the statement is true or false. Write TRUE if the statement is true and if the
statement is FALSE, change the underlined word to make it true. Write your answer on the space
provided.
1. Sociocultural situations include the customer’s changing values and preference _____________

2. Politicolegal situations refer to national or local laws, international laws, and rules _____________

3. Demographic situations of companies involve the use of varied types of electronic _____________
gadgets

4. Stakeholders are those who patronize the organization’s product and services _____________

5. Pressure groups are parties likely to be affected by the activities of organizations _____________

6. Customers are those who ensure the organization’s continuous flow of goods _____________

7. Employees are comprised of those who work for another or for an employer in _____________
exchange of salaries/wages.

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 8. Business prediction is also known as business mindset. _____________

9. The organizations’ suppliers provide the company with financial support it needs. _____________

10. Marketing is defined as the process of measuring comparing one’s own products, _____________
services, and practices.

11. Cultural intelligence is an individual’s ability to favorably receive and adjust to an _____________
unfamiliar way of doing things

12. Power distance is the degree to which a society accepts or reject the unequal _____________
distribution of power among people

13. Organizing is the first management function and for good reason. _____________

14. Plans are the targets or desired ends that management wants to reach. _____________

15. Goals are the actions or means that administrators/managers intend to use. ____________

IV. ENUMERATION (30pts)

Enumerate the following.

1. (6) General business environment.

2. (5) Specific business environment

3. (5) Cultural dimensions of Geert Hofstede

4. (6) Traditional forms of business organizations

5. (8) Different types of planning

V. ESSAY (15pts)
Answer the following briefly and concise.

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 1. Why is customer’s satisfaction important in all types of business?
_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

2. How important is planning to organization managers?

_____________________________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________________

3. Explain the relationship between plans and goals.

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

4. Which comes first, goal-setting or planning? Support your answer.

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

5. Is it possible to plan without specific goals? Support your answer.

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

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