Soumya Ranjan Mohapatra

Salesforce CPQ Admin/Developer

7008685832 soumyar655@gmail.com linkedin.com/in/soumyaranjn Bangalore, IND

PROFILE

Results-oriented professional with 5.3 years in the software industry, specializing in Salesforce administration
for the past 4 years. Proven track record in optimizing and maintaining Salesforce environments to enhance
operational efficiency. Seeking a strategic role to leverage my expertise, drive system excellence, and
contribute to organizational success.

PROFESSIONAL EXPERIENCE

Salesforce CPQ Admin/Developer Jun 2022 – present

Cisco Bangalore, IND
•Handling the flow of order booking in Salesforce.
•Monitoring order booking-related Apex Jobs to ensure smooth execution.
•Resolving cases and providing technical support through chat channels for
issues related to opportunities, including renewals, amendments, contracts,
pricing, and quote-related matters.
•Debugging exceptions that are thrown while sending or retrieving data from
integrated systems.
•Utilizing Changeset and Gearset methodologies for the deployment of system
changes and enhancements.
•Manually creating accounts, opportunities, quotes, and contracts, and initiating
provisioning in cases where existing automation encounters failures.
•Experience in providing support for multiple SF instances and performing
Sandbox Refresh activities.
•Performing data import and export activities using Workbench and Data
Loader.
•Performing monthly deployment activities in production and lower
environments for major releases and weekly hotfixes for minor bug fixes.

Salesforce Admin Sep 2021 – Jun 2022

Accenture Bangalore
•Utilized Salesforce features such as Workflows, Process Builder, and Apex for
diverse functionalities.
•Enhanced and customized Salesforce applications to align with specific
business requirements.
•Executed technical analysis, development, testing, and defect fixing in the
Salesforce environment.

Salesforce Admin Jun 2020 – Sep 2021

Cognizant Technology Solutions Pune
- Configuring Salesforce components, including Permission Sets, Profiles, Roles,
Sharing Rules, Process Builder, and Sharing Sets.
- Applying validations to ensure data accuracy and integrity.
- Gaining hands-on experience in Salesforce development through Apex, Batch
Classes, and Triggers.
Analyst Dec 2018 – Jun 2020
Cognizant Technology Solutions Pune
Enhancement/Customizations as per Business Requirement. Performed various
activities like technical analysis, Development, Testing, Defect Fixing etc.

EDUCATION

B.Tech 2014 – 2018

Institute of Technical Education and Research

CERTIFICATES

Salesforce Certified Administrator | Salesforce Platform Developer 1

Salesforce Certified CPQ Specialist

SKILLS

Salesforce Admin Apex , Triggers Workflow, Process Builder Changeset, Gearset

Roles, Profiles, Flows CPQ (Bundles,Products and Pricing Rules)

Validation Rules, Approval Process Deployment, Data Loader Git,Jira Data Fix, Hot Fix

SOQL, SOSL Sandbox

ACHIEVEMENTS

Trailhead
Completed Multiple Trails and Achieved Double Star Ranger (200+ Badges)

https://www.salesforce.com/trailblazer/soumyaranjn