Chaitanya Satpute

Salesforce Developer
Certified Administrator and Platform Developer I

Email csatpute43@gmail.com
Phone 9867815935
Trailblazer ID https://www.salesforce.com/trailblazer/chaitanyasatpute

Salesforce Administrator and Developer with 2 years of expertise in the Salesforce CRM Platform who is
committed and meticulous. Strong problem-solver and planner who adjusts to change easily, works
autonomously, and exceeds expectations. the capacity to balance numerous objectives and achieve
deadlines while maintaining quality.

Professional Experience

Salesforce Developer ● Designed and developed solutions based on functional, migration

Rrootshell requirements for the SFDC Platform
Technologiiss ● Experience with migration of data from excel to SFDC through Data loaders
Sept 2021 - Present such as Import, Export, and Update the data
● Creating and managing complex Lightning Flows, validation rules, and
process builders to automate business processes.
● Contributing to the development of Salesforce best practices and standards
within the organization
● Developed Apex Classes and extensions to add required functionality and
Apex Triggers to implement business logic
● Performing code reviews and debugging to ensure the quality of the code
developed
● Worked on Sales Clouds with various Salesforce Objects like accounts,
contacts, leads, opportunities, reports and dashboard
● Staying up to date with the latest Salesforce technologies and best practices
to continuously improve the quality of the solutions developed
● Writing and executing SOQL and SOSL queries to retrieve data from
Salesforce
● Worked Extensively with Vlocity, specifically focusing on Dataraptor,
Integration procedures, and Flexcards during project Implementation.
● Proficient in utilizing Vlocity Dataraptor tool to extract, transform, and load
data from various sources into Salesforce objects.
● Implemented HTTP actions within Vlocity Integration Procedures, enabling
seamless communication with external systems through REST APIs.
● Demonstrated expertise in establishing communication between two Vlocity
FlexCard components using PubSub event listener.
● Actively participated in Omniscript training sessions and workshops to stay
up-to-date with the latest features and capabilities.
● Collaborating with other developers to share knowledge and improve overall
team performance.
Key Skills

Lightning Flows, Approval Process, Reports and Dashboards, Apex Classes/Controllers, Apex
Triggers, SOQL, Lightning Web Components, Sales Cloud & Experience Cloud
Vlocity, DataRaptor, Integration Procedures, FlexCards, OmniStudio, OmniScripts

Education

B.E Information Technology

Mumbai University – Mumbai| July 2017 – Aug 2021

Project
Rrootshell Technologiiss
Sales Cloud
● Created Lightning Components and added CSS and design parameters that make the Lightning
component look and feel better.
● Experience in creating Formula Fields, Validation Rules, and Sharing Settings
● Involved in Security levels by customizing Salesforce Profiles and Roles
● Experience in creating various Reports and Dashboard
● Experienced in using a Data Migration tool called Data Loader.
● Worked on Lightning Process Builder, Lightning Flows, Chatter, and Quick Action
● Used Field Level Security along with Page Layouts in Lightning to manage certain fields
● Worked on Triggers, Visualforce pages, Batch Apex, Apex classes, Schedule Apex
● Optimize and improve overall runtime of Omniscript DataRaptors and Vlocity Integration
Procedures using best practices
● Involved in daily standup meetings, Scrum. This resulted to bring good solution to business
requirement
● Involved in Security levels by customizing Salesforce.com Profiles and Roles
● Involved in daily standup meetings, Scrum. This resulted to bring a good solution to business
requirements

Project Summary – Order Management

Order Management is a Web Portal-based primary distribution management tool. It is a CRM application
built on the Salesforce CRM solution. It provides a single place to manage and view everything about the
product details, contact information, pending orders, and cases in the pipeline.

● Created Data model, Validation Rules, Custom Tabs, Page Layouts, and OWD setup to suit the
needs of the application which serves the B2C business model
● Responsible for setting up login restrictions and resetting the user passwords
 ● Designed and developed Apex Classes/Controller classes and Apex Triggers for various
functional needs in the application
● Used SOQL with consideration to Governor limits for data manipulation needs of the application
● Setup Omnichannel and added to the digital experience which helps customers to chat
● Created a Login Logout feature for the Experience Cloud site.
● Deployed Email to Case and Web to Case in Experience Cloud Site
● Created Flow functionality related to orders with Email Alerts, and Account requests.
● Enabled Knowledge article and added to digital Experience.
● Created a FAQ page that included knowledge articles according to their Categories which help
customers to solve problems.
● Successfully implemented Vlocity Integration Procedures, enabling efficient data exchange and
automation, resulting in significant time savings and enhanced data integrity.
● Understand customer technical requirements and map these into Salesforce Vlocity architectural
● Implemented Vlocity Integration Procedures to facilitate seamless data exchange, reducing
manual efforts and improving data accuracy
● Implemented HTTP actions within Vlocity Integration Procedures, enabling seamless communication with
external systems through REST API with Indian Post API to confirm address of the Customer.

Environment
Salesforce platform, VS Code, OmniStudio, Lightning Experience, Lightning Web Components, Apex
Classes and Controllers, Sales & Experience Cloud, HTML, CSS, Data Loader, SOQL

Project Summary – Leave Management

The purpose of the Leave Management initiative is to streamline the effective handling of employee
requests for time off within a company. It establishes a centralized system that enables employees to
submit leave requests, empowers managers to assess and authorize or decline these appeals, and maintains
comprehensive records pertaining to employees' historical leave engagements.

● Thoroughly assessed prerequisites and took part in the creation of project modules.
● Constructed Apex Classes & Triggers, as well as Lightning Web Components (LWC), to
implement the required business logic.
● Devised Email Templates, Approval Processes, and specified endorsement actions to automate
workflows.
● Orchestrated data migration through salesforce.com's import tool, transferring data from MS
Excel or CSV files to SFDC using Apex Data Loader.
● Executed security measures and sharing protocols at object, field, and record levels for various
user tiers within the organization. Produced multiple profiles and established permissions
following the organizational hierarchy.
● Engaged in the formulation of reports, dashboards, and tailor-made data reports as dictated by
business needs.
● Took part in Unit Testing and Test Coverage for Triggers.
● Utilized Vlocity Data Raptors to configure data transformations and business logic particular to
online order processing.
 ● Conceived and actualized Data Raptors to metamorphose and operate on data during processes,
ensuring data coherence and uniformity.
● Implemented personalized data validations, field correspondences, computations, and business
regulations via Data Raptors to cater to project-specific criteria.
● Harnessed Vlocity Omni Studio to blueprint and assemble the sequence of actions for Leave
Management procedures.
● Arranged screens, fields, and actions within Omni Studio flows to proficiently guide users
through the sequence.
● Enforced business regulations and validations in the flows to ensure precise and comprehensive
order data acquisition.
● Customized the visual layout and user interface of the flows to ensure a seamless and
user-friendly encounter.
● Thoroughly evaluated the functionality and data transformations of the Vlocity configuration to
ensure adherence to stipulated requirements and business standards.
● Executed unit testing on Data Raptors and Omni Studio to validate their operational capacity and
data transformations.

Environment
Salesforce.com, Import Wizard, Visual Studio Code (VS Code), Lightning Web Components, Apex
Classes and Controllers, Email Action, Sales & Experience Cloud, HTML, CSS, Data Loader, SOQL,
DataRaptors, FlexCard, Integration Procedure