SR KPI

1 Feedback on EHS Reports (analysis and action plan)

2 EHS Plan preparation
3 Resolution of EHS Issues in defined timeline
4 ISO Audits
5 Monthly EHS Audit (site wise) score
6 EHS checklists compliance
7 Reduction in loss time cases/ injuries
8 Reports submission
9 EHS Training/ Induction
10 Hazard Identification and Risk assessment preparation and revi
11 Managing Labour Colony
12 Monthly plan execution
13 Closure on Audit points
14 EHS Training/ Induction, Daily toolbox talk
15 HIRA execution
16 Good practices implementation
17 Safety audits
18 SOP adherence
19 Safety awareness
20 Near miss reporting cases
21 Total recordable incident rate
22 Penaltied paid
23 Lost time injury frequency rate
24 Average resolution rate
24 EHS Cost as % of Project Cost
24 Number of Complaints from customer
24 Time taken to resolve customer complaints
24 Loss due to injury or damage
24 Site EHS Rating / Audit Score
24 Number of Accidents
24 Number of Fatalities
24 EHS Awareness Trainings Conducted
 MEASURE
5 point scale
Timeline and / or Quality
Timeline (TAT)
Score out of 5 / Number of NC's
Score out of 5
Plan vs Actual/ %
Percentage
Time/ Quality (feedback on 5 point scale)
% of employees trained / Number of topics covered / Number of sessions done
Timeline
Number of corrective actions taken/ closed
Plan vs Actual
Percentage of points closed
Feedback by participants on 5 point sclae
Plan vs Actual
Plan vs Actual
Number of corrective actions taken/ closed
Number or % violation
No. of meetings/ communication
Number/ reduction in number of cases (%)
%
Number or value
Number
Average number of hours
%
Numbers
Number of Hours
Number of Hours
Score on a 5 point scale
Numbers
Numbers
Numbers
ssions done
SR KPI
1 Drive Learning and Development process in the Organization
2 Leadership development intervention
3 Hi- potential development
4 Well being initiative deployment
5 Vision, Mission and Values deployment
6 Salary Cost as a % of Revenue
7 Revenue per staff member
8 Staff to Labour Ratio
9 Cost of Hiring
10 Site Manpower Mobilisation
11 Lead Time of Hiring
12 Number of penalties by authorities
13 Errors in payroll
14 Employee Satisfaction Score of Organisation
15 Attrition Rate of Staff
16 Training Days per staff member
17 Compliance Management
18 Employee Grievances - Satisfaction score
19 Legal and liasoning
20 Employee communication process
21 Salary Cost as a % of Revenue
22 Revenue per staff member
23 Staff to Labour Ratio
24 Cost of Hiring
25 Site Manpower Mobilisation
26 Lead Time of Hiring
27 Number of penalties by authorities
28 Errors in payroll
29 Employee Satisfaction Score of Organisation
30 Attrition Rate of Staff
31 Training Days per staff member
 Measure
% employees having IDP/ % training calendar executed
Number of leaders developed
Number of Hi-po's developed
Feedback by employees/ number of initiatives deployed
% of employees trained
% of Revenue
INR / Staff
Number of Labour per staff
% vis-à-vis salary of people hired
% of Positions filled on time
Number of days from requisition
Number
Number
Score out of 5
% Attrition
Number of Days
% compliance/ number of errors
Score on 5 point scale
% of cases/ issues closed
Number of actions taken/ feedback by stakeholders
% of Revenue
INR / Staff
Number of Labour per staff
% vis-à-vis salary of people hired
% of Positions filled on time
Number of days from requisition
Number
Number
Score out of 5
% Attrition
Number of Days
SR KPI
1 Penalties levied because of gap in licensing
2 IT Cost versus budget
3 Server Uptime
4 SAP / ERP Uptime
5 Network Uptime
6 Site Connectivity Uptime
7 CCTV Camera Uptime
8 Complaint Resolution
9 Timely submission of MIS Data
10 Lead time to procurement and assigning IT aspects for new joi
11 Time taken to develop modifications vis-à-vis estimate
12 Ensuring back up happens as per agreed plan
13 IT development/ value creation
14 Employee Satisfaction Score of Department
15 Training Days per team member
16 Software Management
17 Execution of Disaster recovery plan
18 PR release/ approval
19 AWS cloud server downtime
20 Requirement fulfillment (process)
21 Requirement fulfillment (process)
22 Report customization/ creation
23 Crtical bugs/ virus identified
24 Report requirement performance
25 Fulfilling Site requirements
26 Monitoring of Antivirus on daily basis
27 Data loss protection report
28 Internet connectivity monitoring
29 Biometric system monitoring and management
30 Asset monitoring/ audit once a quarter
31 Intranet management and development
32 Software and data audits
33 IT costs vs revenue
34 Cyber security rating
35 New developed features
 MEASURE
Amount in INR
% Variance
% Time working
% Time working
% Time working
% Time working
% Time working
TAT
% delays
Number of Days from intimation
Variance in days
Number of misses
Plan vs actual/
Score out of 5
Number of Days
Number of times software is down
Plan vs actual or feedback from users
Timeline(same day)
Number of hours
Timeline
Accuracy
Timeline
Number of bugs
Feedback on 5 point scale from few users
Timeline/ % fulfillment
Number of issues/ complaints
Quality (feedback on 5 point scale)
Number of times link down
Number of issues/ complaints
Audit score (on 5 point scale)
Plan vs Actual
PLan vs Actual/ % of audit actions closed
Ratio

Number
SR KPI
1 Cost Saving vis-à-vis Budgeted Rate
2 Cost Saving vis-à-vis Tendered Rate
3 Site working hours lost due to non availability of Materia
4 Getting Escalation from clients on shift from Base Rate
5 Credit Period from Vendors
6 Active Vendors
7 Vendor Satisfaction Score of Active Vendors
8 New Vendors developed
9 Material not meeting quality standards
10 Time taken for PO Release/ PO cycle time
11 Employee Satisfaction Score of Department
12 Training Days per team member
13 SOP adherence
14 Supplier quality/ performance rating or supplier defect r
15 Vendor development
16 Supplier audits
17 Purchase cost reduction
18 Compliance rate
19 Emergency purchases
20 Supplier/ vendor lead time
21 Supplier availability
22 Procurement ROI
23 Cost avoidance
24 Supplier/ vendor development (learning)
 MEASURE
%
%
Number of Hours
% claimed and received
Number of Days
% Active vis-à-vis Total
Score on 5 point scale
Numbers
% Material returned in value
Number of Days
Score out of 5
Number of Days
Number of violations
Score
Timeline
Plan vs actual
%
%
Rate/ number
Number of days/ % reduction
Availability/ number of orders
Annual cost savings/ annual procurement cost

Number of trainings
 KPI
1 Revenue generated(RMC,
Report submission from scrap
Aging)- timely; quality
2 report
3 Site inspection checklist compliance
4 Accuracy of Inventory system management report
5 SOP adherence
6 5S Implementation and audit
7 Inventory Turnover Ratio
8 Inventory Accuracy
9 Stock Outs
10 Days Inventory on Hand
11 Slow moving stock
12 Service Level
13 Store Capacity Management
14 Bad Material
 Measure
Value
Timeline/ Quality
Number of issues/ gaps
Number of gaps/ % accuracy
Number of violations
Score
Ratio
Book Stovk versus actual stock
% times stock was not available leading to stoppage
Inventory / Revenue or Manufacturing Cost
Slow moving stock as a % of total stock
Ordered versus Delivered
% Area in stores unutilised
% Material accepted by stores of bad quality
SR KPI
1 Statutory Compliance
2 Books Closure
3 Processing payments
4 Reports to stakeholders
5 Maintaining books of accounts
6 Cost of Funds
7 Processing documents
8 Gathering data to prepare reports
9 Bank charges
10 Overdues
11 Sale of Assets
12 Audit findings closure
13 Managing petty cash
14 Reconciliation statements
15 Collections from clients
16 Managing investments
17 Cost Saving
18 Budget vs Actual Variance
19 Forecast Accruacy
20 Cash flow management
21 Response time to financial challenge
22 Frauds Identification
23 Data Security
24 Interest Cost Reduction
25 Average Cost of Funds
26 Cost Saving through financial analys
27 Vendor payments cleared on time
28 Closing vendor queries
29 Overdues
30 Statutory Returns
31 Quarterly Closure
32 Annual Closure
 MEASURE
Late payment fees & interest paid
Number of days delay from timeline
% Delay from timeline
Number of days delay from timeline
Number of errors in accounting
% reduction in interest cost
Number of times delay from timeline
% delay in number of days
INR saved
% Amount overdue
Profit on sale
number of days from query raised
Number of times mismatch between actual amount and books of accounts
Number of times delay from timeline
% outstanding
ROI
% of Revenue
% of variance between budget vs actual expenses
% deviations from actuals
% deviations from budget vs actual
Time taken to respond to financial challenges
Number of frauds identified
Number of audit findings for data lapse
% of Revenue
% more than RBI PLR
% of Revenue
% Payments cleared
Number of Days
Days based on revenue
% Delayed
Days from year end
Days from year end
S.No. KPI
1 Repair & Maintenance cost
2 Machinery Utilization
3 Diesel / Fuel Cost per running hour
4 Running Cost of Equipment
5 Customer Complaints on Machinery Not Worki
6 Equipment Availability at project Sites
7 Downtime of Machinery
8 Repair Time / Speed
9 Preventive Maintenance as per schedule
10 Scheduled Maintenance Efficiency
11 Emergency Repairs
12 Equipment Reliability
13 Sparepartes Inventory Turnover
14 Equipment utilization rate
15 RMC cost
16 Cost of running RMC plant
17 Strength of Concrete from RMC
18 To provide for RMC at site as per timelines
19 Availibity of RMC plant
20 Production Efficiency of RMC Plant
21 Consistency of RMC mix
22 Wastage reduction
23 Carbon Emissions
24 Water usage efficiency
 Measure
% of Revenue
% Time
INR / Hour
INR / Hour
Numbers
% Time Machinery Available
% Time
Total Hours
% of time vis-à-vis schedule
Average time to complete scheduled maintenance
Number of Emergency repairs
Average time between equipment failures
Number of times spareparts are replaced
% of time equipment is actively used compared to its total available operating hours
% saving vs budget
% saving vs budget
Number of times strength is below norm
% Time delay in providing RMC
% time not functioning because of breakdown or manpower avaibility
time it takes to prepare and batch a specific volume of concrete
variation in uniformity of concrete mix
amount of wastage during prodiction
reducing the carbon footprint associated with concrete production and delivery
% water consumption reduction
perating hours

delivery
SR KPI
1 Total Labour Cost vis-à-vis Budget
2 Wastage of Material vis-à-vis budget
3 Timely preperation and entry of Construction schedule and cashflow
4 Average certification days by client
5 Timely completion of projects
6 Timely preperation and submission of Reports
7 Quality of information provided to Project Managers to save cost and
8 Auditing sites on Planning
9 Costs
10 Client approval days
11 Material avaibility at site
12 Achievement of billing target
13 Timely completion of projects
14 Average certification days by clients
15 Site progress vs plan
16 Project schedule adherence
17 Critical Path Analysis
18 Resource Utilization
21 Cost saved in design
22 Rework at site due to mismatch between design and actual work
23 Resolving query of site team
 MEASURE
% Saved
% Saved
% on schedule
Number of Days
Number of days delayed / early
% on schedule
Score on a 5 point scale
% Audits completed
Budget vs Actual variance
Number of days delay for receiving approval
Number of times material not available on site
deviation from billing target
Average % delay in projects
Number of days vs timeline
Variance between planned and actual work
Percentage of tasks completed on schedule compared to the planned timeline
Identification and management of critical path activities
% resources effectively utilized
Budget vs Actual
INR
Time taken to resolve querries
nned timeline
SR KPI
1 Wastage vis-à-vis Budget
2 Cost of Rework
3 Customer Satisfaction Score on Quality
4 Customer Complaints on Quality
5 Number of NC's by audit
6 Number of Observations by audit
7 Lead time to close NCs
8 Strength of Concrete from RMC
9 Resolving quality complaints
10 Calibration of equipment
11 Reports
12 NC raised by clients
13 Training of staff on site for quality
14 Audit completion rate
15 Continuous Improvement Initiatives Implement
16 Environmental Compliance
17 Cost due to RMC rejection
18 Customer Feedback on RMC
21 Site visits to ensure quality standards
22 Strength of Concrete from RMC
 MEASURE
% of Revenue
% of Revenue
Score on a 5 point scale
Number of Days
Numbers
Numbers
Number of Days
Number of times strength is below norm
Number of Hours
Days
Days delay in sending the report
Number of NCs
Number of days vs plan
% of planned quality audits vs actuals
Number
Environmental Certifications received
INR
Score on a 5 point scale
Number of times during a period
Number of times strength is below norm
SR KPI
1 To ensure site expenditures are withing budget
2 Petty cash expenses are within budget
3 Payment to Labour contractors as per agreement after deduct
4 Matching site advance sheet with site accounts sheet
5 Reports
6 Invoice Accuracy
7 Invoice processing time
8 PO Compliance
9 PO Reconciliation
10 Cost Allocation Accuracy
11 Asset Register Accuracy
12 Internal Audit Findings Response
 MEASURE
% expenditures over budget
% times additional petty cash is required
% delay in payment
% variation between the two
Days delay in sending the report
% of invoices processed accurately
average time taken to process and approve invoices for payment
% of purchases made in compliance with established purchase orders
% reconciliation of purchase orders with invoices and actual deliveries within timelines
Errors in allocation of costs
% errors in asset register
% delay in response to audit findings
within timelines
SR KPI
1 Preparing Client Bill
2 Preparing Labour Bill
3 Bill Reconciliation
4 Billing Entry in SAP
5 Preparation of labour
Timely collection bill from stores & accounts for
of data
6 billing
7 Physical verification of materials in stores
8 Forecasting material required
9 Resolve deviations in client bills
10 Resolve deviations in Labour (SC) bills
11 Timely Billing
12 Prepare budgets for projects
13 Preparing budget for project
14 Budget entered in SAP
15 Preparing variance reports
16 Timely submission of labour renconciliation report
17 Estimate on quantity and labour for projects
18 Sharing reports with management & team
19 Work with SAP team for improvements
20 Labour renconciliation report
21 Deductions done from bill by client
22 Timely Submission of Bills
23 Average Certification Days for client billing
24 Errors in Billing
25 Estimation Error
 MEASURE
% errors in bills
% errors in bills
% delay in number of days
% delay in number of days
% bills delay
number of delays
% variance between SAP and physical stock
%variation in forecasting and usage
% resolved within approved timeline
% resolved within approved timeline
% delay for billing
% deviations from tender
delay in number of days vs approved timeline
Number of day post approval
% delay vs approved timeline
% reports delay
% deviations from estimate
% delay in number of days
New improvements suggested & executed
% delay in number of days
% amount deducted
% Bills delayed
Number of Days
% of Bills
% error
SR KPI
1 Tender Cost Vs Actual Cost
2 Tender success ratio (Numbers)
3 Tender success ratio (Value)
4 Average Time to complete a Bid
5 Number of Technical Disqualifications / Late Submissions
6 Cost calculations
7 Costing Submission
8 Value of Tender Bid
9 New orders obtained during the year
10 Tenders where prequalification criteria has been changed to our advan
11 Number of Technical Disqualifications / Late Submissions
12 Repeat Clients vis-s-vis new clients
13 Geographic spread
14 Market Sectors
15 BD Spend
16 Order Book
17 Customer Retention Rate
 MEASURE
% deviation / variance
% Tenders won
% Tenders won value wise
Days
% of Tenders
% deviation of actuals from costing
Number of days taken to submit costing for a tender
INR Crores
INR Crores
Number of Tenders
Number of Tenders
Ratio
Number of new states entered
Number of new sectors entered
% Spend versus Order Value
Order Value at end of Year
% Orders won from current customers
SR KPI
1 Penalties dues to contractual errors
2 Project Proposals accepted
3 Timely Tender Submission
4 Number of Contractual disputes during executi
5 Contractual disputes settled in PSP favour
6 Support provided to Tendering, Planning & Bill
7 Support provided to Project Managers
 MEASURE
INR
% accepted vis-à-vis submitted
% Tenders submitted late + Missed
Numbers
% of disputes vis-à-vis those settled in favour
Score on a 5 point scale
Score on a 5 point scale
SR KPI
1 Actual Cost vis-à-vis Tender Cost
2 Actual Cost vis-à-vis Budgeted Cost
3 Cost of Rework
4 On time completion of work
5 Time lines missed
6 Customer Complaints / Snag points in MEP Wo
7 On time procurement
8 Development of new vendors
9 MEP work as a % of Total work
 MEASURE
%
%
INR
% Time
Numbers
Numbers
% Time
Numbers
% MEP Revenue visa-vis Total Revenue
SR KPI MEASURE
1 Revenue INR
Number of
2 Overdues Days
3 Value of Rework % of Revenue
4 Labour Cost (including departmental / sub contract% of Revenue
5 Customer Satisfaction Score Score out of 5
6 Status of Project completion vis-à-vis plan % of Revenue
7 Wastage % of Revenue
8 Number of NCs + Observations at Site Numbers
9 Employee Satisfaction Score of Department Score out of 5