Professional Documents
Culture Documents
I. OBJECTIVES
At the end of 1 hour class session the learners will be able to get at least 80% of the following:
1. Identify the safety precautionary measures in serving the guest orders.
2. Appreciate the importance of safety precautionary measures in serving the guest orders.
3. Demonstrate observes strictly sanitation and hygiene practices in responding to guests’ food
and beverage service needs.
III. PROCEDURE
- Roll Call
Okay Is there any absent from our class today?
Alright. Very good!
None Ma’am!
B. Checking of Assignment
Now class, who can give a short recap about the (Learner 1 raising the right hand)
lesson we have discussed last meeting?
Yes, Learner 2
1. Managing Reservations
2. Offering upgrades and exclusive experiences
3. Greeting guests
4. Seating guests
5. Presenting menus
6. Taking orders
7. Conducting satisfaction checks
8. Offering dessert
9. Collecting payment
10. Gathering guest feedback
D. Motivational Activity
E. Objectives
G. Activity
This time, let's do an exercise with the same
group to have a short role-play on how to use
safety practices and precautions when serving Yes Ma’am!
guest orders; I'll give you three minutes to do it.
1. Why is it important to clean and sanitize (Learner 4 raising his/her right hand)
your workplace?
Yes, Learner 5?
Learner 5: Reduce the risk of cross-
contamination by ensuring proper handling
of food throughout the entire cooking
process from start to finish and to give your
staff and guests the best possible experience
and keep every single person safe from
food-related illnesses, practice good food
safety and food hygiene procedures.
I. Abstraction
Universal do’s and don’ts in the kitchen ( The Learner are listening)
Every restaurant is unique — you bring a style
of food to the table that no one else is serving.
But even with different offers and one-of-a-kind
spaces, most kitchens have a universal list of
good rules to follow.
Do
Always, always, always wash your
hands
Clean utensils, cooking equipment and
electrical appliances after every use
Separate raw food and ready-to-eat food
Wash fruits and vegetables before use
Keep dry food separate from liquids
Clean the kitchen after each food
preparation
Replace kitchen towels, sponges and
cleaning cloths regularly
Keep a fire extinguisher and first aid kit
in the kitchen for emergency use
Wear appropriate and safe work attire
Similar to good principles, there are also things
that every commercial kitchen should stay away
from.
Don’t
K. Application
Depth Of
Reflection
Required
Components
Quality of
Information
Structure and
Organization
Grammar
TOTAL:
L. Evaluation
Yes Ma’am!
M. Assignment/Agreement
Goodbye, Ma’am!
(Class dismiss)
IV. Reflection
V. Remarks