ABDUL HANAN

+92 309 1947176

malikhanan0322840@gmail.com
Customer relationship executive
House 2 st 4 haneef park harbanspura Lhr

SUMMARY
Experienced professional with 3 years of expertise in the real estate field, encompassing customer relationship
management, sales executive roles, real estate consultancy, team leadership, and marketing management.
Demonstrated proficiency in client management and communication, making significant contributions to
enhancing customer satisfaction and driving sales success.

EDUCATION PROFESSIONAL EXPERIENCE

Punjab Group Of Colleges Customer relationship executive

Intermediate in FSC pre engineering
2018-2020
National University of Modern language
Bachelor's in Accounting and finance
2021-continued
SKILLS
Proficient in cultivating and maintaining
strong client relationships, ensuring
their satisfaction and loyalty.
Adept at driving sales growth through
effective strategies, customer
engagement, and closing deals.
Skilled in leading and motivating teams
to achieve their goals, fostering a
collaborative and high-performance
work environment.
Demonstrated ability to create and
execute marketing plans, enhancing
brand visibility, and attracting potential
clients.
Excellent communication skills, both
verbal and written, enabling clear and
effective interaction with clients and
team members.
CERTIFICATIONS
Customer Relationship Management
(CRM)
Marketing Manager
Team Leadership
High Mark Real Estate | 2023 - Present
Successfully expanded the client portfolio by 30% through
effective client acquisition strategies and referrals.
Demonstrated expertise in matching clients with properties that
aligned with their preferences, resulting in a high rate of
successful transactions and satisfied clients.
Utilized strong negotiation skills to facilitate property deals,
ensuring favorable terms for clients and securing 30+ sales per
month
Marketing Manager
High Mark Real Estate | sep 22 - Nov 22
Led the creation and execution of comprehensive marketing
campaigns that resulted the growth and brand visibility in the
city and also helped to increase the sales.
Conducted in-depth market research to identify trends and
consumer preferences, enabling data-driven decision-making
and the development of targeted marketing strategies.
Successfully managed and mentored a team of 8 marketing
professionals, fostering a collaborative and high-performing
work environment.
Team Leadership
High Mark Real | 2022 - 2023
Successfully coordinated and managed the submission of qouta
from inception to completion, ensuring on-time delivery and
exceeding project objectives.
Demonstrated strong problem-solving skills by addressing and
resolving team challenges, fostering a positive work
environment, and minimizing disruptions to workflow.
Implemented performance improvement strategies and
provided regular feedback to team members, resulting in sales
and submission of files.