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The table shows the total quantity of people visiting the Ashdown museum and the
pie charts compare their satisfaction levels in two periods, before and after
renovation.
Overall, thanks to the restoration, this museum attracted a higher number of
visitors. Furthermore, their complacency level increased significantly and the
opposite trend was true for the dissatisfaction one.
Only 74,000 people paid visits to this museum before its refurbishment, which
climbed to 92,000 after that.
Before the restoration, 40% of visitors expressed their dissatisfaction with the
historical site, followed by 30% of them answering that they were satisfied.
Tourists who were highly satisfied with this museum accounted for only 15%. After
the refurbishment, the proportions of people who felt extremely satisfied or happy
with their visits both rose remarkably, to 35% and 40% respectively. In contrast, the
proportion of visitors with low or very low satisfaction levels witnessed a
considerable fall with the disparity of 25% and 5% accordingly. Meanwhile, the
percentage of travellers with no feedbacks remained the same of 5%.