Professional Documents
Culture Documents
The company employs a General Manager (you), 2 Principal Consultants (who are also
Directors), 1 Senior Consultant, an Administration Officer and Receptionist.
Over the last two years, the company has diversified, and now offers regular professional
development workshops on all aspects of leading and managing staff. These workshops are
conducted approximately every 3 months in all major cities including Sydney, Brisbane and
Melbourne. In 2019 – 2020, the company ran a total of 36 workshops. The company has
also recently produced an E-book about leadership techniques.
The intention is to replace the workshops with the annual conference in the next financial
year, as the workshops were not well attended. Client feedback and continued business
indicates a personalized, company focused approach in the form of consulting services is
the service of choice.
The E-book has had reasonable sales, but there needs to be a wider selection of books, as
well as more marketing. The plan is to generate $10,000 worth of sales for the e-books
during the next financial year and increasing over time.
As the General Manager for the company and with responsibility for finances, you are
currently completing the financial planning for the year ahead. This involves a review of the
company’s business plan, previous year’s profit and loss statement, the current business
plan and strategic directions and cash flow statements. Based on the review, you will be
establishing budgets and allocating funds.
In developing the budget, you are to assume a 5% increase in cost of sales, as well as a
10% increase in sales for consulting services and executive search.
The Principal Consultant has also asked you to review the current accounting software used
by business. The company is currently using MYOB but as it has grown, the Principal
Consultant wishes to review whether this is the best accounting software available for their
needs. He has also requested that the software have a cloud feature.
Welcome
This document sets out our vision for the next three years and how we hope to achieve it.
Paul Burns
CEO
Executive Summary
Grow Management Consultancy draws on its up to date knowledge and skills in best
practice leadership concepts to assist clients with leadership performance
Mission Statement
Our mission is to assist all of our clients to build a strong group of professionals with
commitment to the company and to meeting the needs of the company’s customers.
Values
Quality
Innovation
Respect
Reliability
Strategic Priorities
Ensure that all financial operations, performance indicators and results support the
strategic policies
Identify new and expand existing sources of revenue
Achieve profits of at least 10% per annum.
Customer-centred practice, with a focus on meeting their total needs for a high
quality services
Strengthen the skills of our people, to better support customers
Drive innovation to better meet customer demands
Continuing the drive to a customer centred, high performance workforce and culture
Strengthening the skills of our people, to better support customer needs
Empowering innovation and responsiveness to change
Continuing to enhance the diversity of our workforce.
Employing additional consultants
The Market
The Management Consulting industry has grown weakly over the past five years. Poor
demand from downstream markets constrained industry revenue growth, with financial
services and resources firms cutting spending on management consultants due to economic
uncertainty and falling commodity prices.
Research also shows that there is a need for workers to have strong leadership and
management skills to support collaborative management, managing teams for a distance,
empowering others and business acumen. Thus the demand for leadership consultancy
services is still strong.
Situation Analysis
Strengths Weaknesses
Value and quality Brand name not developed as yet
Strong management Small organisation
Customer loyalty
Friendly organisational culture
Level of available finance for investment
Opportunities Threats
Leadership skills in demand High level of competition
Opportunities to offer a range of services Economic downturn meaning less spent on
consultants
Failing to satisfy clients demands
Marketing Strategies
Type Cost
Venue and catering in Sydney CBD $5,000
Speaker fees and travel $10,000
Marketing $5,000
Conference bags $1,000
Staff time (appoint casual Project Officer for 6 $30,000
months, may be permanent depending on
success)
Type Cost
Contract writer $10,000
Desktop publishing $3,000
Marketing $1,200
Introduction
The annual financial report, including financial statement discussion and analysis, is
presented in this document alongside the financial statements.
The following financial statement discussion and analysis includes an overview of the
Organization’s operations and environment, financial objectives and strategies, financial
performance and financial position during the year to June 30, 2021.
2019/20 Performance
The information below shows the Profit & Loss Statement of Grow Management Consultant
for the financial year 2019 - 2020:
Operating Expenses
Accounting fees $6,823
Advertising & marketing $5,000
Computer Software $4,600
Insurance $4,028
Lease/loan payments $1,500
Motor vehicle expenses $5,183
Office Cleaning $9,600
Office supplies $2,100
Rent & rates $42,960
Repairs & maintenance $1,200
According to the Profit & Loss Statement, consultation fees provide the highest revenue,
while publication generates the least. In fact, when the cost of sales associated with
publishing is taken into account, publishing generates a net loss.
This chart shows the breakdown of the income and its percentage.
Contract writer e-
book; $45,800;
7.51%
Superannuation;
$60,000; 9.84%
Salaries/wages (includ-
ing PAYG); $504,000;
82.65%
This chart shows the breakdown of the cost of sales and its percentage.
Operating Expenses
$50,000
$45,000 $42,960
$40,000
$35,000
$30,000
$25,000
$20,000
$15,000
$9,600
$10,000 $6,823
$5,000 $4,600 $4,028 $5,183 $5,386
$5,000 $2,100 $3,400 $3,935 $2,280
$1,500 $1,200
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This graph shows the breakdown of the operating expenses and its percentage.
46.44%
It is to be noted as well that 89% of the total income comes from consulting fees while 83%
and 44% of cost of sales and operating expenses come from salaries/wages and rent &
rates respectively for the financial year 2019 – 2020. They mark as the highest among their
respective categories.
Over the last five years, the Management Consulting industry has seen slow growth. Due to
economic uncertainties and declining commodity prices, financial services and resource
companies reduced their spending on management consultants, limiting industry revenue
growth.
As for the company, the brand name hasn’t been fully developed yet and the company is still
on process of being a large organisation.
Businesses that use management consultants to develop new business processes and
improve operational efficiencies, on the other hand, have partially offset this trend. In
addition, industry operators are increasingly incorporating analytics into their services, which
allows clients to have a better understanding of their business and customers. In 2015-16, a
3.8 percent increase in demand for analytics-based services is predicted.
According to research, workers are still required to have an excellent leadership and
management abilities to support collaborative management, remote team management,
empowerment, and business acumen. As a result, the demand for leadership consulting
services remains high.
Strengths Weaknesses
Value and quality Brand name not developed as yet
Strong management Small organisation
Customer loyalty
Friendly organisational culture
Level of available finance for investment
Opportunities Threats
Leadership skills in demand High level of competition
Opportunities to offer a range of services Economic downturn meaning less spent on
consultants
Failing to satisfy clients demands
Key strategies
Ensure that all financial operations, performance indicators and results support the
strategic policies
Identify new and expand existing sources of revenue
Achieve profits of at least 10% per annum.
Customer-centred practice, with a focus on meeting their total needs for a high
quality services
Strengthen the skills of our people, to better support customers
Drive innovation to better meet customer demands
Continuing the drive to a customer centred, high performance workforce and culture
Strengthening the skills of our people, to better support customer needs
Type Cost
Venue and catering in Sydney CBD $5,000
Speaker fees and travel $10,000
Marketing $5,000
Conference bags $1,000
Staff time (appoint casual Project Officer for 6 $30,000
months, may be permanent depending on
success)
Conference tickets will start its selling on Nov. 2020. Annual Conference will commence on
Jan. 2021.
Type Cost
Contract writer $10,000
Desktop publishing $3,000
Marketing $1,200
Expected income: $10,000 across both e-books for 2020/21. Selling of e-books will start on
July 2020.
The information below shows the Profit & Loss Statement of Grow Management Consultant
for the financial year 2019 - 2020:
NET INCOME 104,975 99000 94500 132250 118250 130350 96825 108650 116150 95250 93700 143700
EXPENSES
Salaries/wages 42,000 42,000 42,000 42,000 42,000 42,000 42,000 42,000 42,000 42,000 42,000 42,000
Superannuation 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000
Cleaning 800 800 800 800 800 800 800 800 800 800 800 800
Accounting fees 0 0 6,823 0 0 0 0 0 0 0 0 0
Advertising and marketing 1,000 0 500 700 0 800 0 0 2,000 0 0 0
Contract writer (e-book) 10,000 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580
Computer software 0 2,600 0 0 0 2,000 0 0 0 0 0 0
Motor vehicle expenses 653 451 870 177 149 263 560 0 920 590 210 340
Utilities 0 672 0 0 0 1,476 739 0 1,048 0 0 0
Insurance 0 0 0 329 329 0 0 3,370 0 0 0 0
Office supplies 100 120 180 120 150 190 180 230 230 130 220 250
Lease/loan payments 100 120 100 100 210 50 150 0 200 150 120 200
Rent 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580 3,580
Sundries 200 200 140 170 230 200 200 140 170 230 180 220
Travel and Accommodation 1,583 0 1,435 1,947 122 0 0 0 128 171 0 0
Repairs & maintenance 100 0 400 0 0 400 0 300 0 0 0 0
Telephone 300 290 310 320 290 300 290 310 330 240 210 210
TOTAL EXPENSES 65,416 59,413 65,718 55,243 56,440 60,639 57,079 59,310 59,986 56,471 55,900 56,180
SURPLUS/ DEFICIT 39,559 39,587 28,782 77,007 61,810 69,711 39,746 49,340 56,164 38,779 37,800 87,520
*All figures are denominated as dollars.
140,000 133,500
122,000 121,000
120,000
105,000
97,975
100,000
85,000 82,500 98,000 87,625
83,000
89,500
80,000
70,500
60,000
40,000
This graph shows the monthly income of the company for the financial year 2019 - 2020.
As shown in the graph above, the months of October, December and June have the highest
generating income of the company for the financial year 2019 – 2020.
Operating Expenses
Accounting fees $6,823 $6,000 $823
Advertising & marketing $5,000 $500 $4,500
The disparity between the budgeted and actual financial performance of the company is
shown in the table above. It demonstrates that the company performs slightly better than
planned and projected.
Financial Software
Quickbooks
Advantages:
Disadvantages:
Advantages:
Boosts Productivity
Helps to connect all your business processes
Exclusive Reporting
Exclusive Reporting
Provides real-time data
Reduces training time and expenses
Disadvantages:
Xero
Advantages:
Disadvantages:
Although easy to install, it takes some time to learn how to use it.
The requisition/purchase/inventory side is very, very basic.
Limited expense claims, projects, and multi-currency support to the most
expensive plan.
No built-in ‘Debtor Chasing’ function so businesses will need to manually
follow up on unpaid invoices.
Advantages:
It has a simple data entry which is typically fast, straightforward and only
required once.
It is fast processing between a sales and invoicing, are minimal.
Automation of report and analysis like profit and loss, debtors and creditors,
customer accounts, inventory counts, sales, etc.
Reduction of errors like incorrect or incomplete recording of transactions,
transposition of figure, etc.
Integration with other systems, such as online banking and e-filing
Disadvantages:
The package cost, although small in relation to your other costs, is higher than
a paper-based system.
Manual accounts are generally easier to set up and can be more flexible than
computerized accounting.
You will buy yearly maintenance and support for your package.
It is for special needs – an accounts package will typically suit most types of
business.
All finance transactions as noted in this policy are to be authorised by the noted authorised
person prior to the transaction being undertaken.
This policy is to be read in conjunction with other specific finance policies where relevant.
Procedures
Prior to any of the following finance transactions being undertaken, the authorising person
noted must authorise the transaction.
Where additional policy is noted, this policy must also be adhered to when undertaking the
finance transaction.
Petty cash should be used to pay for small business expenses up to $100 where payments
through accounts payable or credit card are not justified or appropriate
Procedures
Petty cash vouchers must be completed before any cash is taken from the petty cash float.
Once the petty cash is spent, a receipt or invoice should be attached to the voucher and
returned to petty cash with any balance of monies unspent
Petty cash float is to be reconciled at least monthly. This is the responsibility of Internal
Auditors
All petty cash expenditure must be entered into the financial system once the petty cash has
been reconciled.
The balance of monies and vouchers must equal the petty cash float amount before
reimbursement can be made.
This policy provides guidelines for the issue and use of business credit cards.
Procedures
An employee will only be issued a credit card once the Credit Card Authorisation Form has
been completed.
The business credit card can only be used for travel, authorised entertainment and
purchases of small value expenses or equipment up to the value of $500.
No cash advances are to be taken using the business credit card unless authorised by the
Finance Manager.
Where a business credit card is lost or stolen, the owner of this card is to notify the Finance
Manager, who is responsible for notifying the issuing agency and ensuring the card is
cancelled.
All holders of business credit cards are required to reconcile the monthly credit card
statement to the expense form, attach all receipts for payments made on the credit card and
have the expense statement authorised by the Finance Manager.
Upon completion and authorisation of the monthly expense statement, these documents are
to be forwarded to the Finance Manager for payment of the credit card statement.
All business credit cards are to be returned to the business when the person is requested to
by the Finance Manager or where they are no longer an employee of the business.
Purpose
All new suppliers to the business must be reviewed and accepted in accordance with this
policy to ensure that the supplier service is aligned with the business objectives.
Procedures
A new supplier must provide our business with quality products, great service, competitive
pricing and efficient delivery.
Location of Supplier:
For each new supplier being considered the following checklist must be completed:
Is there an alternative to this supplier, has the alternative supplier been considered?
Has a credit check been undertaken for the supplier? (attach to this checklist)
Has the supplier been trade checked? (attach this to this checklist)
insert relevant additional information to assist in the decision of appointing a new supplier
Appointment of Supplier
All relevant details of the supplier will be entered into the financial system by Administration
Assistance once approval is obtained from the Finance Manager.
The Finance Manager will review information entered into the financial system and
independently verify the bank account or other payment details of the supplier to ensure
payments made are to the correct supplier
Payment terms for all suppliers must be reviewed by {Insert relevant job title here} every
{Insert timing of review here, recommended at least once a year}. Following this review
each supplier must be approached to seek improved payment terms by Finance Manager.
All supplier payments are to be reviewed once a quarter to ensure that payment terms are
adhered to. For payments made to any suppliers earlier or later than the agreed terms. The
Finance Manager will prepare a report that details the reasons why payment terms have not
been adhered to.
Calculation of variation in actual versus budgeted amounts for each income source.
Proposed conference fee for 2021 conference assuming attendance of 70 people and
to make a profit of at least 20%.