Doc Number: QHSP 008

Issue Date: 01 August 2020

Revision No.: 00

RAPID OFFSHORE & MARINE GROUP OF COMPANIES

RAPID MARINE HVAC (ASIA PACIFIC) PTE LTD
VENAIR HVAC PTE LTD Page No.: 2 of 3
RAPID OFFSHORE INTEGRATED ENGINEERING PTE LTD
RAPID OFFSHORE OILFIELD SERVICES PTE LTD
RAPID OFFSHORE INTEGRATED ENGINEERING SERVICES L.L.C. (DUBAI)
RAPID OFFSHORE INTEGRATED ENGINEERING PVT LTD. (INDIA)

Originator: SHEKAR REDDY

Title: CUSTOMER PROPERTY
Approved by: HUANG ENG GUAN

1.0 Purpose
To define a procedure for the verification, storage and maintenance of customer
property provided for incorporation as part of the service.

2.0 Scope
This procedure applies to the site activities.

3.0 References/ Attachments

QHSP 009 Handling, Storage, Packaging, Preservation and Delivery

4.0 Responsibilities
4.1 The Site supervisor shall be responsible for the proper handling of
customer property at the site.
4.2 The Operations Manager shall be responsible for coordination and
delegation duties and activities.

5.0 Procedure Details

5.1 Upon HVAC service request from customer, the site supervisor shall
inspect the area/equipment which supposed to be serviced.

5.2 In case of any damage or abnormalities noticed before the service started,
it shall be notified to the customer immediately to avoid over claim by the
customer.

5.3 If the customer’s area/equipment is not suitable for HVAC servicing, it shall
be notified to customer and the site supervisor shall decide whether to
proceed further or stop work.

5.4 During the HVAC service works, the site supervisor as well as the workers
are responsible to ensure safe service and no damage to the customer
property due to the service.
 Doc Number: QHSP 008

Issue Date: 01 August 2020

Revision No.: 00

RAPID OFFSHORE & MARINE GROUP OF COMPANIES

RAPID MARINE HVAC (ASIA PACIFIC) PTE LTD
VENAIR HVAC PTE LTD Page No.: 3 of 3
RAPID OFFSHORE INTEGRATED ENGINEERING PTE LTD
RAPID OFFSHORE OILFIELD SERVICES PTE LTD
RAPID OFFSHORE INTEGRATED ENGINEERING SERVICES L.L.C. (DUBAI)
RAPID OFFSHORE INTEGRATED ENGINEERING PVT LTD. (INDIA)

Originator: SHEKAR REDDY

Title: CUSTOMER PROPERTY
Approved by: HUANG ENG GUAN

5.5 In case of any damage caused by the HVAC servicing works by company
service engineer or technicians, it shall be notified to the customer and
back office for further communication.