ERP - Al Bahrain

EMERGENCY RESPONSE
PLAN
Document No.: ABT- HSEQ- 01
REVIEWED BY APPROVED BY
Gulraiz Abid
Nabeel Abid Adeel Qamar
Operations Manager
HSE Officer GM
TABLE OF CONTENT
PAGE
S.NO DESCRIPTION
NO
1.0 PURPOSE 3
2.0 SCOPE 3
3.0 DEFINITION 3
4.0 REFERENCE 3
5.0 RESPONSIBILITY 3
6.0 PROCEDURE 4
7.0 DOCUMENTS AND RECORDS 24
8.0 ATTACHMENTS 24
Al Bahrain Document Title: Doc. No: ABT-HSEQ-01 Page 2 of 34

Emergency Response Plan Dated: 01/07/2019
1.PURPOSE
The purpose of this procedure is to provide a planned and coordinated strategy for all personnel of
the organization in the event of an emergency situation inside and outside the facility. The strategy
outlined here is an emergency response plan for incidents for coordinating and cooperating with the
emergency services and customers.
2.0 SCOPE
This procedure is applicable to all the staffs in Al Bahrain Transport.
3.0 3.0 DEFINITION
3.1 ERP – Emergency Response Plan
3.2 ER – Emergency Response
3.3 IC – Incident Commander or Emergency Commander
3.4 SDS – Safety Data Sheet
3.5 IVMS – In Vehicle Monitoring System
3.6 Incident – Occurrence arising out of, or in the course of, work that could or does result in
injury or ill health.
3.7 Road Traffic Incident - Occurrence arising from a failure of component or external
contributing factors of the road traffic system.
5.0 RESPONSIBILITY
5.1 Group HSEQ Officer:
Group HSEQ Officer is accountable for the effective implementation of this ERP Procedure in the
identified emergency situations. He is responsible for reviewing and updating the procedure on
periodically to include all the lessons learned from the previous incidents, changes in the regulations
and customer requirements.
Document Title: Doc. No: ABT-HSEQ-01

Al Bahrain Page 3 of 34
Group HSE Officer is subjected to review and update the procedure based on the findings and
response after the mega drill.
The detailed responsibilities of the individual and emergency response team is defined in the clause
6.1.1 Plan Activation.
6.0 PROCEDURE
6.1 ERP PLAN
This ERP prepared for the unexpected scenarios by identifying response mechanisms to a variety of
potential crises arising from the transport of products. It outlines the necessary resources, personnel
and logistics which allow for a prompt, coordinated and rational approach to a transport incident.
The plan contains sufficient detail to enable those involved in the response to effectively carry out
their duties.
Elements of the Plan:
The following elements are to be considered when preparing Emergency Response Plan. They are
grouped under four major headings.
• Plan Activation
• Response Tasks
• Resources
• Preparedness
6.1.1 Plan Activation:
Authority and Resource Mobilization:

Responsibilities of the individuals involved in the emergency response plan are clearly identified and
are documented for future reference.
Emergency Commander:
• Attends and leads entire ERP activities

• Inform ER members and customer about the incident
• Advise Emergency Controller to initiate the response
• On arrival, coordinate with emergency services as required
• Communicate back requirements as necessary
• Updated responses activities to communication manager at BAHRAIN

Emergency Controller:
• Receives instructions from the Emergency Commander

• Organize as necessary the required manpower, equipment and material and ensures the
departure of the crew after emergency notification at the earliest.
• Reaches incident site and assist Emergency Commander in ER activities.
Base Coordinator:
• Remains at Bahrain base and receives instructions from Emergency Commander to arrange
support as required.
• Arrangement of alternate driver and truck at incident site if required.
Communicator:
• Act as a communication point to attend calls and liaise with internal and external parties
including press.
• Receive critical information from the incident commander and as necessary pass it on to
customers and Bahrain management or as required.
• Handle all media calls without disclosing name of customer involved.
HSE Personnel:
• Act as subject matter expert on issues related to health and safety during incident handling
as per product SDS.
• Present at incident site with Emergency Commander to ensure safety of people, product,
equipment and the environment.
• Ensure the response team uses correct PPEs.
• Liaison with technical/safety staff from authorities and customers during emergency
handling.
• Ensure safety of product transfer, site cleanup and safe disposal.
• Gather information from incident site for root cause investigation.
Internal Alerting Mechanism:
Initial Report of Incident:
The person at Bahrain Hotline number receiving initial notification of incident shall fill the
emergencycall receiving form in order to ensure that questions asked are clear and precise and are
in some order of priority. Emergency call receiving forms are readily available in operations
department. Theinformation gathered from the initial report shall be forwarded to the Emergency
Commander immediately by email and/or phone.

6.1.2 Response Tasks:
External Alerting Mechanism:
If the incident happened on road, driver will immediately call to authorities (Police, Civil Defense, and
Ambulance).
Incident commander shall give the required instructions to the Emergency Controller, communicator
and Base Coordinator and shall proceed to the incident site.
Incident Commander, before leaving to incident site, shall inform customer on their respective
emergency numbers about the incident. It will be also reconfirmed if authorities have been informed
about the incident, if not then he will ask Communicator to do so.
Incident commander shall assist emergency services if any action required from Bahrain side. In UAE
primary responsibility of on-road incident (e.g. barricading area, diverting traffic, arranging crane,
shifting injured to hospital, site cleanup, etc.) lies with authorities. Only if specially asked by
authorities for any ER action then (e.g. crane arrangement and site cleanup), then only Incident
Commander will ask Base coordinator for this.
If incident has happened at loading at loading or offloading site, then primary responsibility to
arrange ER lies with those site in-charges in coordination with authorities. BAHRAIN ER team
willprovide assistance as needed.
At the earliest opportunity, Incident Commander shall determine the welfare of the driver and/or
any 3rd parties involved. All efforts shall be made to give them immediate first aid treatment thru
Ambulance staff and dispatch to nearest hospital as needed. Necessary follow-up with hospital shall
be maintained by HR department for wellbeing of any hospitalization case.
If the incident happened where other Bahrain emergency team assistance require, driver will call
AUHHotline number, after receiving all the details from driver base commander will inform to the
incident commander. Incident commander will take the support from the THQ incident commander
(Dubai) or nearest emergency team.
BAHRAIN UAE has understanding with other haulers and neighbors for mutual aid emergency
support.If needed then the same will also be asked by Incident Commander.
If the incident has happened inside any port area/ CNIA (Desert, remote, ets..) area then emergency
services can only be provided by the relevant authorities. The responsibility of BAHRAIN in such case
will be immediately inform authorities on their number and follow their instructions.
If product transfer from vehicle is required then with permission of authorities and customer,
Incident Commander will ask Base Coordinator to arrange compatible empty vehicle and product
transfer equipment. Before product transfer all efforts shall be made to stop product leakage, if any,
by plugging hole with wooden cones or as appropriate. It will be ensured that no ignition source
exists in the vicinity of tanker all product transfer equipment is properly grounded with both tankers
and earthed. The Incident Commander shall assess how the product can be transferred safely (e.g.
from manhole cover or discharge valve or dip pipe / sampling line with funnel). If product cannot be
transferred by above means then Incident Commander shall request authorities for further advice
e.g. cold tapping. Portable multi-gas testers shall be used before, during and after product transfer to
ensure safe operation. For the safety of response team the use of required PPEs will also be ensured.

Public Relations:
It is the intent of company to honor all reasonable requests from the media, as long as they do not
interfere with the emergency response.
The communication leader shall be the authorized one to communicate with the media and other
channels. It will be ensured that customer name is not mentioned during communication with the
media and no classified information is passes on without written consent of customer.
All other company employees must be aware that they are not permitted to talk with the media. If
employees are asked by the media to comment on the incident they should politely respond as
follows.
“I’m sorry but I don’t have full details of the emergency. Our authorized spokesperson is the
Communication Leader, who can be reached in our HQ number.”
Media representatives will not be allowed onto the property without authorization from the GCEO,
or his designate.
If the driver is not affected and is good in condition, then he has to take following actions as
minimum:
• Immediately call BAHRAIN hotline and authorities. Also inform port emergency numbers if
theincident has happened inside port premises.
• Switch off engine and battery master switch.
• Don’t sit inside or stand near the truck which may be hazard to himself.
• Put warning triangles and safety cones to alert the public and divert the traffic for 300 meter
or as practically possible.
• Keep unauthorized personnel away until the arrival of authorities and external help.
• Stay upwind.
• Keep out of low areas.
• Minor leak – Stop leak.
• Major leak – Prevent product from flowing using spill kit or sand hump.
-Obtain assistance from police
-Place fire extinguisher in readily use positions
-Contact supervisor for instructions
-Stand-by vehicle
• Park the vehicle in safe and noticeable position.
• Isolate spills in all directions for as much as practically possible.
• Ensure no ignition source in the vicinity of truck.
• Stays clear of all spills, vapors, fumes and other sources.
• Remove fire extinguisher from truck and remain stand-by positon at safe distance from truck.
• Show Hazchem sign to authorities or provide them SDS/TREM card, if asked.

Emergency Scenarios:
Following scenarios will be covered in this ERP Document.
• Spill / Leakage
• Fire
• Medical Emergency
• Vehicle Roll Over
• Security Incident

SCENARIO – 1: SPILL / LEAKAGE
Evacuation:
The Emergency Commander, upon reaching the incident site, will coordinate with authorities
and ER team for evacuation action.
Conside initila download evacuation for at least 50 meters (150 feet).
Emergency Response:
All efforts shall be made by response team to stop the leakage, is possible. Emergency
Commander shall review the SDS and guide response team accordingly. ER team shall make
the spill kit ready for use and follow authorities and Emergency Controller instruction to
contain the spill, if safe to do so. If the spill quantity is beyond the control of response team
then they will move back and let authorities handle the situation. Remembering that
personal safety adherence is more important so no one is allowed to work without required
PPEs (reflective jacket, safety shoes, helmet, gloves, goggle and mask as minimum). In case of
flammable material spill every effort shall be made to prevent any source of spark or ignition
nearby. It will be also ensured that battery master switch of truck is off and use of mobile
phone is not allowed in that area. Below are main activities which may have to be performed
based on situation:
• Call emergency services and start emergency response services with their assistance.
• Stop leak if can do without risk.
• Stay upwind.
• Eliminate all ignition sources (no smoking, flares, sparks or flames in immediate area).
• Follow SDS for instructions related to safe handling of the product.
• Use all necessary PPEs as required.
• Do not touch damaged containers or spilled material unless wearing appropriate PPE.

• Prevent entry into waterways, sewers, basements or confined areas.
• Absorb or cover with dry earth, sand or other non-combustible material and transfer
to non-permeable bags or containers for safe disposal. All cleaning materials soaked
with spilled product shall be disposed as hazardous waste in line with Municipality
Guidelines.
• All equipment used when handling the product must be grounded and earthed.
• Keep portable fire extinguishers in ready to use condition.
• Do not walk through spilled material.
• Authorities will use vapor suppressing foam if they deem required.
• Use clean non-sparking tools to collect absorbed material.
• If product transfer is required then follow instructions as mentioned in subsequent

sections.
• Coordinate with authorities for site cleanup later.
• Capture all necessary data for investigation report.
In case Gases Leaks
• Coordinate with authorities for support.
• Stay up winds and far as much as safe.
• Keep portable fire extinguishers in ready to use condition.
• Eliminate all ingition sources. No smoking or mobile phone usage while

handling/driving.
SPILL/LEAKS/FIRE AT TERMINAL/CUSTOMER SITE
Driver Responsibility:
• Shout ‘Product Spill/Leaks’ and activate nearest fire alarm, where available.
• Immediately inform loading operator or supervisor or customer representative about

the situation and have the loading/offloading stopped.
• Leave the vehicle inside the terminal/premise and go to the assemble point and wait
further instructions. Inform BAHRAIN hotline number about the situation.

• Let terminal/customer use their spill kit to contain the leakage. Else of truck spill kit to
use.
• Keep the fire extinguishers in ready to use condition as asked by terminal/customer.
SCENARIO: FIRE/SPILL/LEAKS INSIDE ADNOC SITES
IF YOU DISCOVER A SPILL

Shout “Spill, Spill”
Contain the spill if possible.
Responsibility:
• Shout “There is Fuel Spill”.
• Shut down supply by pressing ESD (Loading / Unloading Site and/or Vehicle).
• Inform duty supervisors.
• Switch off engine and isolate battery power. Leave the vehicle inside the terminal.
• Rush to the assembly point and await further.
• Wait for the further instruction.
IF YOU DISCOVER H2S

Responsibility:
• Inform duty supervisor.
• Vehicles securely parked and rush to the assembly point.
• Wait for the further instruction.
SCENARIO: Major Water leakage inside Yard
• Shout ‘Water Spill/Leaks’ and activate nearest fire alarm, where available.
• Stop leak if can do without risk.
• Call emergency service provider (AMC) and start emergency response services

SCENARIO 2 – VEHICLE ROLLOVER
Emergency Response:
• Press VTS panic Button if possible then Call emergency services and BAHRAIN hotline.
• Barricade the area from all directions as far as practically possible till the arrival of
emergency services.
• Look for any product leakage, if found stop the product spread and contain it.
• Follow SDS for instructions related to safe handling of the product.
• Be prepared for any fire hazards; keep firefighting team on standby. Avoid any
ignition source in the vicinity.
• Since primary responsibility for emergency action in such case lies with authorities so
they will arrange the crane and site cleanup if required. If asked by authorities then
provide necessary resources and logistic support.
• Arrange a spare vehicle compatible grade and size as required.
• If the vehicle is loaded and product transfer is required then Emergency Commander
shall follow instructions from authorities. Depending upon the situation Emergency
Commander and authorities will decide if product can be transferred thru discharge
valve or alternative way.
• Ensure bonding and earthing and required PPE use during product transfer.
• Drip trays shall be placed to contain product during transfer After the product
transfer all accessories shall be removed from the site and crane service shall be
started. Recovery vehicle shall be arranged as need.
• No one shall stand near suspended load or its range, Use disposable coveralls during
site cleanup
• All necessary data along with photographs shall be captured for investigation report
later.

SCENARIO 3 – FIRE
IF YOU DISCOVER A FIRE
Shout “Fire, Fire” & Activate nearest fire alarm. Fight the fire if safe. If electrical fire, isolate
the supply if safe and possible.
Emergency Response:
• Immediately call emergency services, provide required information and ask for help.
• Move people to assembly point for head count and further transfer.
• ISOLATE and evacuate in all directions to as far as practically possible.
• Until authorities reach, check wind direction, extinguishing media and fight the fire
using own resource of the fire is small and it is safe to do so. Use Dry Chemical
Powder, CO2 or regular Foam as suitable.
• If the fire is big and not possible to extinguish by own then, move away and wait for
authorities.
• Upon reaching of authorities on site, assist them in emergency response services as

asked. Provide them product SDS copy if applicable.
• If there are nearby tanks, containers or stored products, cool them with water spray.
• Assist authorities in the evacuation of people from nearby area. Authorities will
cordon off area and divert oncoming traffic for safety reasons.
FIRE INSIDE PREMISES
Security:
• On hearing Fire Alarm, assist to evacuate staff, contractors and visitors in timely
manner.
• Do not allow visitors / unauthorized persons to enter into yard / premises.

• Open gate for emergency services and authorities only.
Operation Staff:
• Ensure that all the operations are stopped.
• Ensure that all the employees reported to Assembly Point.
• Complete headcount within 5 minutes and report if any missing person to evacuation
team.
• Call authorities as instructed by Emergency Commander.
Office Staff:
• On hearing the fire alarm evacuate in timely manner from nearest emergency exit.
• Act in a calm and orderly manner.
• Do not stop to collect personal belongings.
• Evacuation team to help people with special need.
• Assemble at the designated area and report for roll call.
FIRE AT LOADING TERMINAL OR CUSTOMER SITE
• Shout “Fire, Fire” if discovered. Activate nearest fire alarm, where available.
• Immediately inform loading operator or supervisor or customer representative about

the situation and have the loading/offloading stopped.
• If the fire is small and can be extinguished safely, use your vehicle fire extinguisher, if
not already being attended by the terminal/customer staff. If the fire is big then do
not put your life in danger and ensure terminal/customer in-charge has cancelled
authorities.
• Inform BAHRAIN hotline about the situation.
• Leave the vehicle inside the terminal/customer premises and go to the assembly
point and wait for further instructions.

TRUCK FIRE ON ROAD
• Defensive driving techniques should be observed at all times with the use of side view
mirrors while on road. Also perform 360 degree walk around the vehicle when
stopped at authorized places.
• Upon the initial sighting of the fire from anywhere in truck, the driver should remain
calm.
• Slow down the vehicle to a complete stop at the nearest safe area way from traffic
and other road users. Continuous driving may aggravate the fire due to excessive air.
• Assess the situation and immediately call authorities & BAHRAIN hotline number
forassistance.
• If the fire is small and can be extinguished safely, use your portable fire extinguisher
to put out the fire.
• If the fire is big and cannot be controlled then move away from vehicle and wait for
the authorities to come.
• Put warning signs to warn oncoming traffic and pedestrians and keep them away
from the scene.
• Brief and handover the situation to authorities and ER team once they reach.
TYRE FIRE
• Defensive driving techniques should be observed at all times with the use of side view
mirrors while on road. Also perform 360 degree walk around the vehicle when
stopped at authorized places.
• Upon the initial sighting of the smoke from any tyre, the driver should remain calm.
• The driver should slow down the vehicle to a complete stop at the nearest safe area
away from traffic and other road users.
• When in a safe area, the driver is to assess the situation.

• The driver should call authorities & BAHRAIN hotline immediately for assistance
informing them of their location, the emergency situation and the product being
carried.
• The driver should place his own well-being as first priority at all times, never stand
directly ‘side on’ to the side of the affected tyre in case it explodes from over
pressure due to excessive heat.
• If the driver believe the fire is containable and his well-being is not compromised, he
should check wide direction and use dry powder fire extinguisher in short bursts just
enough to extinguish the fire so he can use the extinguishers for longer durations.
• If the water is available, the tyre should be cooled after the fire is extinguished to
prevent re-ignition.
• Keep away other motorists/roads users by placing warning signs as a cordon around
the scene.
• If fire cannot extinguished, the driver is to maintain a safe distance from the fire and
wait for authorities.
• Upon the arrival of authorities and ER team, the driver to provide them necessary
information for further handling.
FIRE AT CAMP
Security:
• On hearing Fire Alarm, assist to evacuate staff, contractors and visitors in timely
manner.
• Do not allow visitors / unauthorized persons enter into camp.
Responsibilities:
• Shout “Fire, Fire” if discovered. Activate nearest fire alarm, where available.
• If the fire is small and can be extinguished safely, use fire extinguisher
• Assemble at the designated area(Assembly point) and report for roll call.

SCENARIO 4 – MEDICAL EMERGENCY
Emergency Response:
• Move victim to safe area and open air.
• Call police and ambulance service.
• Give artificial respiration by a trained first aider if victim is not breathing.
• Remove and isolate contaminated clothing and shoes.
• Check SDS for first aid measures to be taken.
• In case of contact with substance, immediately flush skin or eyes with running
water for at least 15-20 minutes.
• Wash skin with soap if available.
• In case of burns, immediately cool affected skin for as long as possible with cold
water. Do not remove clothing if adhering to skin
• For minor skin contact, avoid spreading material on unaffected skin.
• Keep victim warm and quiet.
• Ensure that medical personnel are aware of the material(s) involved and provide
them SDS copies.

SCENARIO 5 – SECURITY INCIDENT
A security incident is an alert to the possibility that a breach of security may be taking, or
may have taken place. It is an act, event or omission that could result in the compromise of
company information, assets or services (unauthorized access, destruction, removal,
modification, use or interruption, etc.).
Emergency Response:
• Report incident to the BAHRAIN 24x7 Hotline Number and to the police.
• Remain calm and don’t panic.
• Don’t resist or put your life in danger if there is an armed attack
• Activate panic button of IVMS system to convey emergency situation to the base
• Drive safely and try to take to take your vehicle to any nearby safe place such as police
station or filling station.
• In case of any security related issue at the yard, inform site security, supervisor and
police if required.
• Follow security procedure and do not allow unauthorized people and vehicles into the
yard.

SCENARIO 6 – ON ROAD VEHICLE BREAK DOWN
In case vehicle break down on the road, driver responsibility will be;
• Think first of other traffic
• Get your vehicle off the road (15 meter away from the traffic) if possible and safe to
do so.
• Take steps to warn other driver of an obstruction.
• Call on BAHRAIN hotline number, inform about location, type of break down.
• Barricade the area from all directions as far as practically possible till the arrival of
emergency services.
Emergency Response:
• Report incident to the BAHRAIN 24x7 Hotline Number and to the police, if require
• Remain calm and don’t panic.
• Emergency controller will send the workshop break down team.
• Upon arrival break down team will assess the situation.
• Perform the job if safe to do so.
• If vehicle to be recover from the site, emergency controller will make sure that
sufficient recovery vehicle arrange for the site.

SCENARIO 7 –EMERGENCY IN STAFF ACCOMMODATION (CAMP)
Incase FIRE in staff accommodation:
Security:
• On hearing Fire Alarm, assist to evacuate staff, contractors and visitors.

• Do not allow visitors / unauthorized persons to enter into yard / premises.
• Inform neighbor camps
• Complete headcount within 5 minutes and report if any missing person to evacuation
team.
CAMP BOSS:
• Ensure that all the operations are stopped.

• Ensure that all the staff, contractors and visitors reported to Assembly Point.
• Call authorities and BAHRAIN Incident Commander for further support, if required.
STAFF, CONTRACTORS AND VISITORS:
• On hearing the fire alarm evacuate in timely manner from nearest emergency exit.
• Act in a calm and orderly manner.
• Assemble at the designated area and report for roll call.
EMERGENCY RESPONSE:
• Immediately call emergency services, provide required information and ask for help.
• Move people to assembly point for head count and further transfer.
• ISOLATE and evacuate in all directions to as far as practically possible.

• Until authorities’ reach, check wind direction, use suitable extinguishing media and
• fight the fire using own resource (Fire extinguishers, Hose reels, Hydrants etc.
• If the fire is big and not possible to extinguish by own then, move away and wait for
authorities.
• Upon reaching of authorities on site, assist them in emergency response services as
asked. Provide them product SDS copy if applicable.
• If there are nearby any gas tank, cool it with water spray.
• Assist authorities in the evacuation of people from nearby area. Authorities will
• cordon off area and divert oncoming traffic for safety reasons.
Incase MEDICAL Emergency in staff accommodation:
Emergency Response:
• Move victim to safe area and open air.

• Call police and ambulance service.
• Give artificial respiration by a trained first aider if victim is not breathing.
• Remove and isolate contaminated clothing and shoes.
• Check SDS for first aid measures to be taken.
• In case of contact with substance, immediately flush skin or eyes with running
water for at least 15-20 minutes.
• Wash skin with soap if available.
• In case of burns, immediately cool affected skin for as long as possible with cold
water. Do not remove clothing if adhering to skin
• For minor skin contact, avoid spreading material on unaffected skin.
• Keep victim warm and quiet.
• Ensure that medical personnel are aware of the material(s) involved and provide
them SDS copies.

6.2 Resource
Contact List
It contains as accurate, up-to-date telephone roster for emergencies which may include
individuals within the organization, regulatory contacts, containment and cleanup equipment
contractors, technical specialists, public health and environment protection authorities
including alternates and respective telephone numbers. (The contact list is included as an
annex-1 to the ERP to facilitate updating)
Logistic Support
The base coordinator shall be responsible for all logistics support to the Emergency response
team, including movement of people and equipment to and from the emergency site.
Equipment and Materials
An inventory of emergency response equipment, a detailed list of specific resources and

items of equipment available from within the organization, and externally, should be
maintained (see emergency response tool kit contents list Annexure-3). Contents of
emergency kit will be checked by HSE supervisor on monthly basis and replenished if
necessary.
6.3 Preparedness
Training
Company ensures the availability of adequate training, both in-house and external, for its
emergency response team. Responsibilities of each members of the team are clearly
identified and documented. In order to scrutinize and improve the emergency response plan
the company might conduct emergency response drill once in a year. Representatives from
the customers and local authorities are invited for such drills and a detail report of such drills
are recorded and documented for future reference and review.
Preparing Drivers for Emergency
Company ensures that all the drivers are trained in emergency procedures and are aware of
the required protective steps to be taken in the event of an incident. Details of actions to be
taken are mentioned in the drivers HSE passports for further reference.

Exercises
Company shall ensure that emergency response drills and exercises at least once in a year.
This allows the plan to be scrutinized under conditions which approximate an actual incident.
Investigate Follow Up
When an emergency response is finished, the overall response should be evaluated to

determine the effectiveness of the plan. The ERP should then be updated and modified if
necessary.
IVMS Data Recovery in Case of Any Incident
In case of any incident to recover the second by second data following actions will be taken
by the journey manager or his deputy immediately after getting incident notification
Incident Report
The investigation team shall take notes and photographs, when safe to do so, of all relevant
facts surrounding the incident. Witnesses shall be located and establish facts and clues for
the cause of incident. A complete report with photographs shall be prepared as soon as
possible after the incident and copies of the same shall be distributed to interested parties.
Updating
The Group HSEQ Manager would be responsible for updating the plan (including contact
telephone numbers) and informing all plan holders of any changes. This is particularly
important where information gathering / situation appraisal is carried out by an external
contracted emergency response provider. A record of plan amendments should be
maintained. The plan should be updated at least annually.
Plan Availability and Distribution
The plan should include a listing of all recipients, their names, addresses and title. All staff,
who have responsibilities within the emergency plan, should have access to the plan.
ERP Review
The ERP document shall be reviewed at least on annual basis or when there is a major
change which may require interim review of ERP document.

7.0 DOCUMENTS AND RECORDS
All the documents related to this procedure should be retained as evidence.
S. No. Document Description Form No.

1 Emergency Drill Observation Form HSEQ-F-01
2 ER Equipment Inventory Checklist HSEQ-F-05
3 Emergency Call Receiving Form HSEQ-F-19
4 Incident Report HSEQ-F-20
8.0 ATTACHMENTS (If Applicable)
ANNEXURE 1 – EMERGENCY CONTACT NUMBER
BAHRAIN Hotline Number:
S No. Name Contact Details Remark

1 Hotline Number 00971-504831117 24x7 Hotline Number
2 AUH Emergency Number 00971-508368884 24x7 Hotline Number
3 All Emergencies 00971-557052382 24x7 Hotline Number
Communication Team:
1 Mehboob Hussain 00971-557052970 Communication Team Leader -1

2 Qayumullah 00971-557053182 Communication Team Leader - 2
BAHRAIN AUH/NE Emergency Response Team :
1 Javed Iqbal 00971-557053103 Emergency Commander

2 Mehboob Hussain 00971-557052970 Emergency Commander
3 Palash Raj 00971-557052307 Emergency Controller
4 Nabeel Abid 00971-567769715 HSE Officer
5 Shahbaz 00971-557052382 Camp Leader
6 Gulraiz Abid 00971-503024055 Operations Manager

UAE Authorities:
S No. Name Contact Details

1 Civil Defense 997
2 Police 999
3 Ambulance Service 998
4 JAFZA Port 04-8833111
5 Fujairah Port 09-2070805
6 Korfakhan Port 09-2371414
7 Abu Dhabi Port 02-6952000
8 Port Rashid 06-8811110
9 Port Khalid 06-5281666
10 Hamariya Port 06-5281666
11 Fender & Spill 09-2282162
Response Services

Customer Emergency Number
1 ADNOC 800300
Other Service (Secondary):

1 Vehicle Recovery & Crane
Al Sahra 02- 5546666 service
2 Al Faris Crane 02 555 4701 Crane service
3 Trashco 02 551 1828 Site cleanup service
GPS Service Providers:

3 FMS 02-5554991 mshourbaji@fms-tech.com

ANNEXURE 2- ERP TIME MAP
Zone- Emirates Cities Distance from Travel Time Mobilizing ERP

BAHRAIN Team and Travel to
Destination
Areas with City KMs Travel Time
Name
Abu Dhabi Abu Dhabi 142 1h, 45 mins
Mussafah Abu Dhabi 142 1h, 45 mins
Ruwais Abu Dhabi 300 3h, 20 mins
Jebel Ali Dubai 54 55 mins
Khalid port Sharja 7.8 25 mins
Hamriya port Sharja 20 35 mins
Sharja Sharja 5 15 mins
Khorfakkan Sharja 95 1h, 22 mins
Sharja univercity Sharja 5 15 mins
Ajman Ajman 14 25 mins
Umm Al Quwain Umm Al Quwain 30 40 mins
Fujairah Fujairah 95 1h, 15 mins
Ras Al Khaimah Ras Al khaimah 70 55 mins

ANNEXURE 3 – LIST OF HOSPITALS IN Abu Dhabi, Al Ain & Sharjah
Abu Dhabi – Hospitals

Name Address Telephone
Al Ahalia Hospital Company LLC M- 24 Mussafah Al Tarif Rd near 02 - 8119119
Branch - 1 BMW Showroom, Mussafah
Al Ahalia Hospital Company WLL Hamdan Street 02 - 6262666
Al Mazroui Hospital Al Najda Street , Near New Sana 02 - 6723232

Building
Al Noor Hospital Airport Road Branch Airport Road, Near Madinat Zayed 02 - 4446655
Sports City
Al Raha Hospital Al Najda Street 02 - 6330440
Al Ruwais Hospital (ADNOC Facilities) Adnoc Abu Dhabi 02 - 6020575
Al Salama Hospital Hamdan Street 02 - 6711220
Al Salama One Day Surgery Center Hamdan Street 02 - 6711220
Al Salama One Day Surgery Center Baniyas, opposite Al Rawashed 02 - 5868998
Mosque
Bright Point Hospital Muroor St. Opposite Dusit Thani Hotel 02 - 5082000
Burjeel Hospital Al Najdah Street 02 - 2222332
CosmeSurge & Emirates Hospital Street 13, Delma & Karama 02 - 4466422
Intersection
Dar Al Shifaa Hospital Al Najda Street 02 - 6416999
Gulf Diagnostic Center Hospital Al Khaleej Al Arabi Street 02 - 6658090
Hospital Franco-Emirien (French Al Corniche Street 02 - 6265722
Hospital)
Life Line Hospital - SMC Day Care Mussafah 02 - 5557711
Surgery
LLC (LLHG)
Life Line Hospital (LLHG) Al Marwa Towers, Muroor Road, 02 - 6335522
Electra Street
Lifecare Hospital LLC (LLHG) Al Mafraq 02 - 5856333
Lifecare Hospital LLC - Branch 1 P.O. Box: 7400, Mussaffah 02 - 5557747
Magrabi Specialized Hospital Daycare Khalieej Al Arabi Street, Beside Zakat 02 - 4446565
Surgries Eye Ear Nose Throat – Branch Fund, Abu
Dhabi
National Hospital Salam Street 02 - 6711000
New Medical Center Hospital Electra Street, Al Kamal Tower 02 - 6332255
NMC Day Surgery Centre LLC Prestige Tower, Near Capital Mall, 02 - 6911500
Mohammed
Bin Zayed City, Abu Dhabi
Universal Hospital Abu Dhabi, UAE 02 - 6435555
Abu Dhabi - Clinics
Abu Dhabi Dental Clinic Behind Castle Hotel, Electra St., 104, 02 - 6341327
Alya pharmacy Bldg.
Adam & Eve Specialized Medical Centre - Electra Street 02 - 6767366
Abu Dhabi

Advanced Center for Daycare Surgery LLC Airport Road, Abu Dhabi 02 - 6227700
Advanced Cure Diagnostic Centre (Except Al Khaleej Al Arabi Street 02 - 6675050
Dental)
Advance Cure Diagnostic Center LLC - Behind BNP Paribas Bank, Corniche rd. Abu 02 - 4100981
Dhabi
Ailabouni Medical Clinic Salam Street 02 - 6440125
Al Ahly specialist Medical Centre Al Morour St., Opp. Al Mashreq 02 - 4487553
Al Ameen Medical Centre Sh. Zayed 1nd Street, Near Habib Bank 02 - 6339722
Al Areej Dental Clinic Kahlifa A City, Abu Dhabi 02 - 5565882
Al Borg Laboratory Najda Street, next to ADCB Bank 02 - 6761221
Al Dar Clinic- YAS (LLHG) Yas Island 02 - 5563492
Al Dhafra Modern Clinic Industrial Area, Beda Zayed, Western 02 - 8846651
Region
Al Dhafra Specialty Dental Clinic Hamdan Street, Behind Liwa Centre 02 - 6322800
Al Falah Medical Centre Elecrta Steer, Opp Hamid Centre 02 - 6211814
Al Ghazali Specialized Poly Clinics Electra Street 02 - 6344424
Al Hendawy Medical Centre Muroor Street, ADCB Bldg. 02 - 6213666
Al Hilfi Consultant Paed. Sugery Clinic Zayed 2nd St., Al Hamra Plaza Center 02 - 6744438
Al Hosn Medical Centre Al Nasr Street 02 - 6215159
Al Jawhara Dental Clinic Khalifa Street, Golden Fork 02 - 6275200
Al Kamal Medical Center Khalidya 02 - 6651464
Al Karama Medical Clinic Old Municipality Market Sector 7, Baniyas 02 - 5834988
Al Kenan Dental Clinic Liwa Center Bldg. - Block C 02 –6340322
Al Khazna Medical Clinic Mezzanine-2, Plot C-169, Shabiya-9, 02 - 5560042
Musaffah,
Abu Dhabi
Al Madina Medical for Specialty Clinics Behind Al Jazirah Club, Airport Road 02-6439779
LLC
Al Manal Dental Center Corniche, Abu Dhabi 02 - 6224006
Al Musaffah Al Alhli Medical Centre- Musaffaha 02-5506691
Branch
Al Naseem Orthopedic Clinic Behind Liwa Centre, Hamdan Street 02 - 6342834
Al Noaman Dental Centre Al Nasr Street, beside All Prints Book 02 - 6348482
Shop
Al Noor Hospital Family Care Center - Baniyas, Abu Dhabi 02 - 4066938
Baniyas
Al Noor Hospital Clinic - Emirates P.O. Box: 39999, West Corniche, 02 - 4066938
Palace Emirates Palace
Hotel Hotel
Al Noor Hospital Clinic - Higher College P.O. Box: 25035, Muroor Road 02 - 4066938
Tech/Male
Al Noor Hospital Clinic-Higher College P.O. Box: 46713, Abu Dhabi 02 - 6578222
Tech/Female
Al Noor Hospital Clinic - Icad Sahab zone near Gate 3 ,Icad 02 - 4066803
Residential Residential City Abu
City Dhabi
Al Noor Hospital Clinics - Al Mafraq Al Mafraq, Abu Dhabi 02 - 5856158
Al Noor Hospital Clinics – Musaffah Musaffah, Abu Dhabi 02 - 5520777
Al Noor Hospital Clinics Madinat Zayed Beda Zayed, Abu Dhabi 02 - 8846633

Al Noor Hospital Family Care Center - Arabian Gulf St 30th St Al Khaleej Al 02 - 4066938
Al Arabi St
Bateen
Al Noor Hospital Family Care Center - Al P.O. Box: 46713, Abu Dhabi 02 - 6723400
Mamora
Al Noor Hospital Medical Clinic - Sawaeed Residential Camp 02 - 4066938

Sawaeed Residential Camp
Al Noor Hospital Speciality Clinics - Al AL Marfa, Abu Dhabi 02 - 8832000

Marfa
Al Noor Hospital Speciality Clinics - Al Al Musaffah, Abu Dhabi 02 - 4066874

Musaffah
Al Noor Hospital Specialty Clinics -Mad Beda Zayed, Abu Dhabi 02 - 6265265
Zayed AUH
Al Noor Medical Center- Marawah Braka Western Region Abu Dhabi 02 - 8092100
Al Qadi Medical Center LLC Khaleej Al Arabi Street 02 - 4439955
Al Ain - Hospitals
Ain Al Khaleej Hospital Al Ain 03 - 7133333

Al Ain Cromwell Women & Children Al Jeemi - Al Ain 03 - 7125405
Hospital (Except Dental)
Al Noor Hospital Khalifa Street, Next to Choithram 03 - 7667666
Emirates International Hospital Al Ain Main Street 03 - 7637777
NMC Specialty Hospital Al Mutaredh Area, Opp Al Ain Police Head 03 –7555999
Quarters
Oasis Hospital Opp. new Etisalat Building, Sanaiya Road 03 - 7221251
Specialized Medical Care Hospital Al Jahli, Near Private Department 03 –7552291
Al Ain – Clinics / Medical Centre

Advanced Medical Laboratory Al Ain Main Street 03 - 7641441
Al Bahri Dental Clinic Clock Tower, First Floor, Standard Chartered Bank 03 - 7643273
Building
Al Dhahery Clinic Near Murraba Round About 03 - 7656882
Al Esraa Specialized E.N.T. Clinic Al Ain Main Street 03 - 7654338
Al Farabi Medical Clinic Al Ain Main Street 03 - 7515383
Al Khalij Medical Center Khalifa Street, ADCB Bldg. 03 - 7643885
Al Madar Medical Center Branch- Al Ain Al Khabisi, Al Ain 03 - 7628899
Al Madar Medical Centre Al Khabisi Area, Al Ain 03 - 7628899

Al Malak Dental Clinic Main Street, Citi Bank Building 03 - 7655582
Al Manara Dental Clinic Khalifa Street 03 - 7665441
Al Noor Hospital Clinics - Al Ain (Branch P.O. Box: 14444, Al Ain 03 - 7819229
2)
Al Noor Hospital Clinics – Al Ain - AlYahar Br. Khalifa Street, next to Choitram Supermarket 03 - 7667666
Al Rafa Polyclinic LLC - DM Healthcare - Al Al Ain, UAE 03 - 7661199

Ain
Al Raneen Medical Centre Lucky plaza building near Hayath Center 03 - 7655602
Al Sultan Advanced Polyclinic Falaj Hazza 03 - 7806111
Canadian dental Clinic Khalifa Street, Al Ain 03 - 7666696
Dr. Khalid Al Jamal Medical Centre Al Ain Main Street 03 - 7631150
Elaj Medical Center - Al Ain Khaleefa Street, Above ADCB 03 - 7511333
Emirates Clinic & Medical Centre Al Ain Main Street 03 - 7644744
Emirates International Polyclinic Near Cooperative Society 03 - 7669888

European Medical Center (Al Ain Ahalia Near Planning Round About, Opp. HSBC Bank 03 - 7559990
Medical Centre)
Fakih Medical Center LLC Branch 1 Al Murkhaniya Exit Al Tawam round about next to 03 - 7666673
Al Ain American School
First Medical Centre Al Ain 03 - 7857365

Hamdan Medical Centre Hilton Street 03 - 7654797
Ideal Medical Center Al Jimi - Al Amereah complex - Saleh Al Ameri Bldg. 03 - 7626046
Magrabi Eye Center - Day Care Surgery Al Mirkhania, Haza st., Airport Road Al Ain 03 - 7612424
LLC
Modern Al Salam Orthodontics & Dental Al Ain 03 - 7668688

Centre
Modern Centre Buhaira Street 03 - 7664764

Mubarak Medical Centre Main Street 03 - 7642978
New Al Ain Medical Clinics Center LLC M101, Paris Gift Palace Bldg., Town Centre, Al Ain 03 - 7641448
Rana Medical Center Sh. Mubarak R/A St. # 63-A Villa, Along labour 03 - 7636308
Office
Sharjah - Hospitals
Al Nakheel One Day Surgery Hospital Rolla, Sharjah 06 - 5618899
Al Zahra Private Hospital Al Zahra Street 06 - 5619999
Central Private Hospital Sheikh Zayed Street 06 - 5639900

Emirates International Hospital Sharjah - Ajman Beach road 06 - 5222961
Enjab Hospital for Day Care Cornich Al Buhairah, Al Durrah Tower, 6th floor. 06 - 5563433
Oriana Hospital Mezzanine Floor, Manazil Tower 2, Al Taawun St., 06 - 5251000

Al Khan
Royal Hospital Opposite Sharjah Airport 06 - 5581515
Sharjah Corniche Hospital Corniche Al Buhaira, Corniche 06 - 5751222
University Dental Hospital P.O. Box 27272, Sharjah, UAE 06 - 5057666
University Hospital Muweilah Area, University City, Behind Medical 06 - 5058555

College University of Sharjah, Sharjah
W. Wilson Specialized Hospital Taawon Mall Roundabout 06 - 5771757
Zuleikha Hospital Zahra Road, Nasariya District 06 - 5658866
Sharjah – Clinics / Medical Centre

Abrahams Medical Centre 303 Rolla Tower Building, Al Zahra Street 06 - 5612737
Access Abutina Medical Centre - Sharjah Al Zahara Street, Shop # 7, Mohd Alrehma Bldg., 06 - 5537240
Ground Floor Butina, Sharjah
Access Clinic Muweilah Mubarak building, ground floor, university road, 06 - 5359933
Muweilah, Sharjah
Advanced Eye Clinic Al Fardan Centre 06 - 5561220
Ajyad Medical Center Sharjah Corniche Al Buhaira, Al Durrah Tower 708 06 - 5547745
Al Ahlia Regional Medical Centre Ibrahim Al Midfaa road, Al Mussallah Building 06 - 5621700
Al Amanah Medical Centre Al Mubarak Center, Al Arooba Street 06 - 5615545
Al Ameen Medical Center Rolla Square, Sharjah 06 - 5624118
Al Banna Medical Center Behind National Bank of Dubai, Quassimia 06 - 5752233
Al Bilal Medical Centre Al Majaz Area, Rania Building, Above Union 06 - 5530100
Pharmacy, Jamal Abdul Nasir St
Al Borg Laboratory - Sharjah Tower C. Flat 304 Crystal Plaza, Buheirah Corniche 06 - 5752100
Al Deyafa Medical Center Al Nahda Park, R/A 06 - 5301717
Al Dhaman Dental Centre Behind Old Sharjah Cinema, Near SNTTA, Mina 06 - 5686814
Road
Al Faiez Medical Centre Near Madam R/A, Hatta Road 06 - 8861202
Al Ghari Consultant Specialists Medical Jamal Abdul Nasser St, Al Banna Plaza Bldg. 06 - 5598998
Centre
Al Hayat Medical Centre Dana Tower, Buhairah Corniche, 35th Floor, Flat 06 - 5549078
3503
Al Jawdah Medical Centre LLC Al Ittihad Road 06 - 5255644

Al Kanary Medical Centre Opp National Paints 06 - 5344439
Al Khajah Medical Center Al Fardan Centre 06 - 5562200
Al Lubnani Medical Center LLC Sharjah 06 - 5652929
Al Madina Medical Centre Flat # 230, HSBC Bank Bldg. National Paint R/A 06 - 5352081
Al Maher Medical Centre Above Joy Allukas Jewelry, Rolla Sharjah 06 - 5613843
Al Maliha Medical Centre Al Dhaid, Sharjah 06 - 8823334
Ras Al Khaimah - Hospitals

Al Zahrawi Hospital Oman Street, Opposite Choithram Supermarket 07 - 2288544
RAK Hospital Al Dalah Area, Near Saqr Hospital 07 - 2074444
Ras Al Khaimah – Clinics and Diagnostics Centre

Al Amal Specialist Clinic Flat # 2, 1st Floor, Sh. Abdul Malik Bldg., Near 07 - 2228366
Choithram, Nakheel
Al Hudaibah Medical Center Oman St., Al Nakheel 07 –2222188
Al Nakheel Dental Clinic Oman Street 07 - 2222210
Al Nakheel Medical Clinic Oman Street 07 - 2222987
Al Noor Specialist Medical Centre Oman Street 07 - 2222787
Al Rams Private Clinic Al Rams 07 - 2663357
Al Salama Medical Clinic Oman Street 07 - 2226022
Al Wafa Dental Clinic Al Muntasir Street 07 - 2288286
Apple Medical Center Corniche AL Qawasim 07 - 2336655
Arafa Medical Center Al Jisr Building 07 –2337898
Aster Medical Centre - Br DM HC LLC - Ground Floor & First Floor 07 - 2338866
RAK Branch Muntasir Bldg., Muntasir Road
Atef Dental Clinic Oman Street 07 - 2222207
Corniche Medical Centre Oman Street 07 - 2228456
Doctor's Dental Clinic Al Sabah Street 07 - 2333782
Dr. Amal Azmi Dental Clinic Al Nakheel 07 - 2282700
Dr. Emad Abdel Bari Clinic Oman Street 07 - 2222353
Dr. Mandhan Clinic Al Nakheel Street 07 - 2286364
Dr. Murtada Clinic Al Muntaser Street, Al Nakheel area 07 - 2282113
Dr. Sa'ad Saffarini Clinic Al Muntasir Street 07 - 2288494
Emirates Cardiology Clinic LLC Corniche, Al Qawasem, General Tower, 07 - 2222649

Apartment: 303
European Medical Centre Corniche Al Qawassim 07 - 2338832
Gulf Clinic Same Building Of Cairo Bank 07 - 2334000

Infinity Specialized Dental Center P.O. Box 11906, Ras Al Khaimah 07 - 2260726
International Radiology Center - RAK Nakheel Area, Al Muntasir St., RAK. 07 - 2338088
Itqan Clinic Al Khatri Building, Near Aljisr 07 - 2260060
Khozami Clinic Dubai Islamic Bank Building 07 - 2277666
National Medical Clinic Al Faisal Street 07 - 2334232
Oman Clinic same building of National Bank of Abu Dhabi 07 - 2224403
RAK Medical Centre P.O. Box: 11393, Ras Al Khaimah, UAE 07 –2074231


ERP - Al Bahrain

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ERP - Al Bahrain

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EMERGENCY RESPONSE

Al Bahrain Document Title: Doc. No: ABT-HSEQ-01 Page 2 of 34

This procedure is applicable to all the staffs in Al Bahrain Transport.

3.0 3.0 DEFINITION

3.1 ERP – Emergency Response Plan

3.2 ER – Emergency Response

3.3 IC – Incident Commander or Emergency Commander

3.4 SDS – Safety Data Sheet

3.5 IVMS – In Vehicle Monitoring System

5.1 Group HSEQ Officer:

Document Title: Doc. No: ABT-HSEQ-01

6.1 ERP PLAN

Elements of the Plan:

6.1.1 Plan Activation:

Authority and Resource Mobilization:

• Attends and leads entire ERP activities

Document Title: Doc. No: ABT-HSEQ-01

• Receives instructions from the Emergency Commander

Internal Alerting Mechanism:

Initial Report of Incident:

Document Title: Doc. No: ABT-HSEQ-01

External Alerting Mechanism:

Document Title: Doc. No: ABT-HSEQ-01

Document Title: Doc. No: ABT-HSEQ-01

Following scenarios will be covered in this ERP Document.

Document Title: Doc. No: ABT-HSEQ-01

Conside initila download evacuation for at least 50 meters (150 feet).

• Stop leak if can do without risk.

• Follow SDS for instructions related to safe handling of the product.

• Use all necessary PPEs as required.

Document Title: Doc. No: ABT-HSEQ-01

• Keep portable fire extinguishers in ready to use condition.

• Do not walk through spilled material.

• Authorities will use vapor suppressing foam if they deem required.

• Use clean non-sparking tools to collect absorbed material.

• If product transfer is required then follow instructions as mentioned in subsequent

• Coordinate with authorities for site cleanup later.

• Capture all necessary data for investigation report.

In case Gases Leaks

• Coordinate with authorities for support.

• Stay up winds and far as much as safe.

• Keep portable fire extinguishers in ready to use condition.

• Eliminate all ingition sources. No smoking or mobile phone usage while

SPILL/LEAKS/FIRE AT TERMINAL/CUSTOMER SITE

• Immediately inform loading operator or supervisor or customer representative about

Document Title: Doc. No: ABT-HSEQ-01

• Keep the fire extinguishers in ready to use condition as asked by terminal/customer.

SCENARIO: FIRE/SPILL/LEAKS INSIDE ADNOC SITES

IF YOU DISCOVER A SPILL

• Shout “There is Fuel Spill”.

• Inform duty supervisors.

• Rush to the assembly point and await further.

• Wait for the further instruction.

IF YOU DISCOVER H2S

• Inform duty supervisor.

• Vehicles securely parked and rush to the assembly point.

• Wait for the further instruction.

SCENARIO: Major Water leakage inside Yard

• Stop leak if can do without risk.

Document Title: Doc. No: ABT-HSEQ-01

• Follow SDS for instructions related to safe handling of the product.

• Arrange a spare vehicle compatible grade and size as required.

Document Title: Doc. No: ABT-HSEQ-01

IF YOU DISCOVER A FIRE