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Evaluation Practice For Collaborative Growth: A Guide To Program Evaluation With Stakeholders and Communities Lori L Bakken
Evaluation Practice For Collaborative Growth: A Guide To Program Evaluation With Stakeholders and Communities Lori L Bakken
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Evaluation Practice for Collaborative Growth
Evaluation Practice
for Collabor ative
Growth
A Guide to Program Evaluation with
Stakeholders and Communities
Lori L. Bakken
1
1
Oxford University Press is a department of the University of Oxford. It furthers
the University’s objective of excellence in research, scholarship, and education
by publishing worldwide. Oxford is a registered trade mark of Oxford University
Press in the UK and certain other countries.
9 8 7 6 5 4 3 2 1
Printed by WebCom, Inc., Canada
CONTENTS
Preface ix
Acknowledgments xiii
About the Authors xv
[ vi ] Contents
PART THREE: Conduct
7. Collecting, Storing, and Tracking Information 113
What and Who Defines Credible Evidence? 114
Survey Design and Development 116
Psychometric Tests 120
Interviews and Focus Groups 123
Observations and Video-recordings 125
Checklists and Rubrics 126
Maps and Drawings 126
Photographs 129
Existing Sources 131
Capturing Accurate and Reliable Information 132
Designing Databases for Electronic Storage 133
Tracking Information 136
Summary 137
References 137
8. Analyzing and Interpreting Quantitative Data 139
Cleaning Data and Handling Missing Data 139
Matching Statistics to Quantitative Study Designs 142
Variables, Constants, and Levels of Measurement 143
Descriptive Statistics 145
Simple Plots 146
Statistical Assumptions 152
Evaluation Hypotheses 154
Sample Size, Power, and Effect Size 156
Aligning Statistical Analyses with Analytical Designs 159
Multivariate Analyses 161
Statistical Tests for Multiple Dependent Variables 163
Nonparametric Statistics 164
Reporting Statistics and Statistical Analysis 165
Working with Statisticians and Building Your Own Capacity 166
Summary 166
References 167
9. Analyzing and Interpreting Qualitative Data 169
Qualitative Thinking 169
Methodological Approaches and Analytical Strategies 170
Qualitative Approaches and How They Influence
an Analysis 172
Ethical Issues in Qualitative Analysis 174
Preparing for the Analytical Process 174
Qualitative Analysis 175
Managing Data in Qualitative Analysis 182
Contents [ vii ]
Summarizing, Organizing, and Describing Qualitative
Information 183
Summary 185
References 185
Index 225
[ viii ] Contents
P R E FA C E
The book is organized into four major sections. Chapters One through Four
provide readers with the foundational knowledge and skills necessary to
plan and lead or facilitate a collaborative program evaluation. Chapters Five
through Nine represent the “doing” steps of an evaluation; in other words, the
components of an evaluation that prepare readers to answer an evaluation’s
questions and achieve its purpose. Chapter Ten describes various ways of re-
porting and disseminating the evaluation’s findings. The final chapter of the
book describes emergent trends in the evaluation field and what new knowl
edge and tasks are suggested by them. Although this book is structured in
parts that reflect the evaluation process, each chapter was written to stand on
its own for those readers who want to skip to chapters that are of most interest
to them. Readers will find worksheets, organizational tools, references and
illustrations throughout the book that will facilitate their evaluation efforts.
Evaluation competency is best acquired through education and experience.
I welcome readers to build and enrich their competence, confidence, and ca-
pacity to do a collaborative program evaluation so that they are better pre-
pared to meet requirements for information, make important decisions about
a program, and learn about ways to improve a program using an evaluation’s
findings.
MY EXPERIENCE
[x] Preface
programs they develop and provide. These experiences and relationships have
been some of the most rewarding of my career and they have motivated the
capacity-building emphasis of this book.
My practice philosophy advocates collaboration and stakeholders’ involve-
ment in all phases of evaluation planning, implementation, reporting, and
dissemination; it continually emphasizes practices in which one plans an eval-
uation during a program’s planning process. My work draws from a range of
evaluation approaches, including objectives-based, program-oriented, par-
ticipatory, decision-
oriented, expertise-oriented, and systems evaluation.
I have performed both retrospective and prospective program evaluations
using qualitative, quantitative, and mixed-methods approaches. As an aca-
demic, I encourage scholarship and evidence-based practice; therefore, I often
have integrated program evaluation with educational research in ways that
are fruitful and informative to both practice and the field more broadly. It
is through this book that I share these experiences and highlight the tools
and strategies I have found to be most useful when conducting program
evaluations.
Preface [ xi ]
ACKNOWLEDGMENTS
The author would like to acknowledge the individuals without whose help and
encouragement this book would not have been written. I would like to thank
David Follmer who encouraged me to realize a career goal and supported me
throughout the process. Thank you for your kind support and patience as
I struggled with the ebbs and flows of writing.
Thank you also to Cynthia Jasper, who wouldn’t let me forget that this
effort was important for a variety of reasons and encouraged me to stay on
task. My husband, Curtis Olson, is always a believer in me and constant sup-
porter of every task to which I set my mind. Curt, I really appreciate your un-
ending faith in me and my abilities to get the job done. Thank you for being by
my side during this journey. I also wish to thank my parents, who have been
anxiously awaiting my announcement that this book is complete. I suspect
they look forward to sharing their daughter’s accomplishment with family and
friends. Last, I wish to thank all the students, collaborators, and colleagues
who inspired me to write this book and kept me engaged as a lifelong learner.
Their questions, challenges and ideas were never ending and helped me to
create a book that is better because of them.
ABOUT THE AUTHORS
Prepare
When was the last time you purchased a car? What did you do before you de-
cided which car to buy? What type of information did you use to decide among
several makes and models of cars? Why did you purchase the type of vehicle
you chose? As you think about the answers to these questions, I envision a
process not unlike my own. It goes something like this.
I decide that I like the nine-year-old mini sport utility vehicle (SUV) that
I currently own, but it is time that I purchase a new one. As models change
over time, I also decide that I want to explore similar vehicles made by other
manufacturers. I begin my thoughts with a few ideas about the car’s features.
I like the fact that SUV’s sit higher than regular cars and have more cargo
space. I also like the way they can accommodate my recreational gear (e.g.,
skis, bikes, kayaks). My current SUV has a standard transmission of which
I am growing weary, so I decide I also would like an automatic transmission.
My current SUV is dark green, which shows dirt, so I would like to get a lighter-
colored car, preferably beige. I also am getting older, and I like the standard
features that come with many midsized cars—air conditioning, power door
locks, CD/MP3 player, etc.—so I keep these features on my wish list.
T h i n k i n g L i k e a n E va l uat or [5]
some evaluation practices in your programming efforts and build your per-
sonal capacity to work with professional evaluators.
Over the years, the evaluation field has expanded and become increasingly
sophisticated as the questions and problems being addressed by programs
and interventions have become more challenging and expansive in scope. The
approaches, methods, and tools that evaluators use also have expanded as the
field shifted from objective-based approaches to those of complex systems.
This book takes you through a four-part process of preparing for, designing,
conducting, and reporting an evaluation (Figure 1.1).
Within this process are multiple tasks and activities that will require
your attention. The preparation and design for an evaluation are the
most time-consuming parts of the process, but they are critical to an
evaluation’s success. In order to set the stage for subsequent chapters and
provide you with an overview of program evaluation, in the remainder of
this chapter, I briefly describe the basic activities and tasks that are part
of an evaluation.
Prepare
The first step in preparing for any evaluation is to be certain you have the
requisite background to plan and conduct the evaluation. This background
includes knowledge of the professional and ethical standards that guide
Report
Conduct
Design
Prepare
T h i n k i n g L i k e a n E va l uat or [7]
Box 1.1. PROGRAM LOGIC QUESTION GUIDE
E V A L U AT I O N -R E L AT E D Q U E S T I O N S
1. What program are you evaluating?
2. Why are you evaluating this program?
3. How will you use findings from this evaluation?
4. What goals are you trying to achieve by evaluating this program?
5. Who cares about the evaluation’s findings?
P R O G R A M -R E L AT E D Q U E S T I O N S
1. In what ways do you hope participants will change as a result of this
program? Immediately (i.e., knowledge, attitudes, and skills)? In
one to three years (i.e., application of knowledge and skills or behav-
ioral changes)?
2. In what ways (expected or unexpected) do you hope programming
efforts will change your organization? Your community? The folks
you serve?
3. How will your program achieve the immediate changes stated in
Question #1?
4. What evidence will you have to demonstrate that the program was
implemented as planned?
5. What resources (community, human, organizational, financial,
etc.) are available for programming efforts that lead to the desired
changes (refers to Questions #1 and #2)?
6. What are some of the stakeholder assumptions that may influ-
ence the program’s design, implementation, or goals? Can these
assumptions be validated through scholarship or other “credible”
sources?
7. Should planners and evaluators consider other potential changes to
program participants, the organization, or community that may be
suggested by scholarship, professional groups, or others and have
not been considered in answers to Questions #1–5?
like to learn from this evaluation?” or “What questions do you have about
your program?”
Often, program directors have specific goals that they would like to achieve
through an evaluation, such as building staff capacity or becoming more com-
petitive for grants, so it is helpful to know these as well. They also may need an
evaluation to inform new programming efforts. Needs assessments (Queeney,
1995; Wambeam, 2015) coupled with environmental scans (Simerly &
Associates, 1987) are useful for addressing this purpose.
Design
Your chosen approach for the evaluation will guide you toward specific details of
the evaluation design. These design elements are determined through a process
that engages as many stakeholders as possible to refine and prioritize the initial
evaluation questions that guide the evaluation’s design. I would like to pause for
a moment to emphasize my point that an evaluation’s purpose, use, and questions
determine an evaluation’s design. Once the questions are clearly determined, you
can articulate a general study design. Questions that begin with “How . . . ?”
“Why . . . ?” or “In what ways . . . ?” are typically process-related and signal qual-
itative designs. Questions that imply comparisons or program effectiveness,
such as “Is my program successful?” or “Does my intervention reduce parental
stress levels?” typically call for quantitative designs. Questions related to the
fidelity of the program often suggest a qualitative approach. Common to our
age of accountability are questions such as, “What are the long-term outcomes
or impact of the program?” These questions often require more complex quan-
titative or mixed methods designs. This is not an exhaustive list of evaluation
questions you will encounter in your experiences as an evaluator. Evaluation
questions vary by stakeholders and context. Some basic designs often can be
applied to answer them, but the context of the program will undoubtedly make
each design unique and possibly more complex. Other design elements include
instruments used to collect data, determining from whom or what source data
will be collected, plans for tracking and storing electronic data, and finally, an-
alytical plans that describe data analysis in detail. The details of these study
designs and data collection tools and strategies are covered in Part II.
Conduct
When you have a clear plan for the study design, data collection, and analysis
you can begin the evaluation. It is important that you have a well-thought-
through plan before you conduct your evaluation study; otherwise, your
evaluation may be fraught with unnecessary challenges and problems. Good
T h i n k i n g L i k e a n E va l uat or [9]
planning is essential to avoid the pitfalls brought on by factors such as unnec-
essary or insufficient data collection, unclear expectations, lack of sufficient
resources, and other issues that may rob you of valuable time and support.
For example, you may have difficulty recruiting participants for an evaluation
study or obtaining their consent, so it is important to mentally walk through
your evaluation plan in order to be prepared for any setbacks that may be
encountered along the way. Not all pitfalls can be anticipated, so an evaluator
must remain open and flexible to changing the initial plan if necessary. Your or
your team’s job is to ensure that all information collected is complete and ac-
curate (Yarbrough et al., 2011). Evaluation participants should be clear about
the purpose of the study and how you will use their information. They also
should be informed that their participation is voluntary, and that they can
withdraw from the evaluation at any time. When appropriate, participants
should provide written or oral consent to participate in a study (see Chapter 2
for more information). Once information is collected from study participants,
you can analyze data according to plan. Because your analyses often reveal
unexpected findings, it may be necessary to perform post-hoc analysis or in-
terview additional participants.
Report
Hæmoglobinæmia, 437.
Hæmoglobinuria, 437.
Hemorrhagic gastro-enteritis in dogs, 252.
Hair and bristle balls, dog and pig, 322.
Hair balls in intestines, 320.
Hair balls in intestines, horse, 320.
Hair balls in stomach, 187.
Hard palate, congestion of, 19.
Hare lip, 49.
Harvest bug on lips, 7.
Helebore poisoning, 285.
Helleborus niger poisoning, 285.
Hepatic abscess, 495.
Hepatic congestion, 483.
Hepatic congestion in dog, 486.
Hepatic congestion in solipeds, 484.
Hepatic hemorrhage, 487.
Hepatic inflammation, 490.
Hepatic steatosis, 508.
Hepatitis, 490.
Hepatitis, infective, 498.
Hepatitis, parenchymatous, 491.
Hepatitis, suppurative, 495.
Hernia, 371.
Hernia, mesenteric, 368.
Hernia of reticulum, 367.
Hernia, omental, 368.
Hernia, pelvic, 357.
Hernia, phrenic, 359.
Hernia through foramen of Winslow, 370.
Honey dew, poisoning by, 292.
Horsetail poisoning, 286.
Hydrochloric acid and gastro-enteritis, 266.
Icterus, 457.
Icterus, from lupin poison, 476.
Icterus nouveaux nés, 473.
Impacted cloaca, 209, 319.
Impacted rumen, 108.
Impaction of colon in solipeds, 203.
Impaction of large intestine, soliped, 197.
Impaction of omasum, 123.
Indigestion, acute gastric in solipeds, 150.
Indigestion, gastric, in carnivora, 158.
Indigestion, gastric, in swine, 159.
Indigestion in abomasum, 135.
Indigestion in fourth stomach in sucklings, 136.
Indigestion, ingluvial, 94.
Indigestion, intestinal, 193.
Indigestion, intestinal in birds, 209.
Indigestion, intestinal, in solipeds, 197.
Indigestion with impaction, in dog, 205.
Indigestion, tympanitic, of rumen, 96.
Ingluvial indigestion, 94.
Intestinal atony, 314.
Intestinal calculi, 323.
Intestinal congestion, from verminous embolism, 210.
Intestinal congestion in solipeds, 220.
Intestinal indigestion in birds, 209.
Intestinal indigestion with impaction, 197.
Intestinal invagination, 344.
Intestinal obstruction in birds, 209.
Intestinal obstruction in dog, 205.
Intestinal pain, 308.
Intestinal strangulations, 356.
Intestinal tympany, 193.
Intestine, abscess of, 336.
Intestine, dilation of, 340.
Intestine, hyperplasia of, 378.
Intestine, rupture of, 332.
Intestines, foreign bodies in, 328.
Intestines, hair balls in, 320.
Intestines, strangulation of, by ovarian ligament, 380.
Intestine, stricture of, 342.
Intestine, tumors of, 374.
Intestine, ulceration of, 338.
Intestine, volvulus of, 351.
Intussusception, 344.
Invagination of bowel, 344.
Iodine poisoning, 276.
Iodism, 276.
Iron, poisoning by, 279.
Jaundice, 457
Jaundice, catarrhal, 463.
Jaundice, catarrhal, in dogs, 467.
Jaundice from ferments in fodder, 476.
Jaundice from lupins, 476.
Jaundice from obstruction, 458.
Jaundice from poisons, 459.
Jaundice in cattle, 472.
Jaundice in new born, 473.
Jaundice without bile obstruction, 459.
Juniperus sabina, poisoning, 286.
Palatitis, 19.
Pancreas, diseases of, 537.
Pancreas, foreign bodies in, 542.
Pancreatic abscess, 541.
Pancreatic calculi, 543.
Pancreatic tumors, 544.
Pancreatitis, catarrhal, 538.
Pancreatitis, interstitial, 540.
Pancreatitis, suppurative, 541.
Paper-ball in stomach, 188.
Papilloma of gullet, 93.
Papilloma of omasum, 133.
Papilloma of stomach, 191.
Paralysis of gullet, 92.
Paralysis of rectum, 371.
Paralysis of the pharynx, 83.
Paralysis of tongue, 37.
Parasites of liver, 537.
Parasites of rumen and reticulum, 122.
Parasites of spleen, 564.
Paris green poisoning, 269.
Parotid gland, inflammation of, 41.
Parotitis, 41.
Pecking feathers, 76.
Pelvic hernia in ox, 357.
Perforating ulcer of stomach, 179.
Perihepatitis, 500.
Perisplenitis, 554.
Peritonitis, 380.
Peritonitis, chronic, 392.
Peritonitis, general causes, 380.
Peritonitis in birds, 399.
Peritonitis in carnivora, 397.
Peritonitis, infection of, 385.
Peritonitis in ruminants, 395.
Peritonitis in solipeds, 383.
Peritonitis, traumatic, 383.
Pharyngeal abscess, 58.
Pharyngitis, catarrhal, 49.
Pharyngitis, chronic, 73.
Pharyngitis, microbes in, 50, 56.
Pharyngitis, phlegmonous, 54.
Pharyngitis, pseudomembranous, 60.
Pharyngitis, pseudomembranous, in birds, 67.
Pharyngitis, pseudomembranous, in cattle, 63.
Pharyngitis, pseudomembranous, in dogs, 66.
Pharyngitis, pseudomembranous, in sheep, 64.
Pharyngitis, pseudomembranous, in solipeds, 61.
Pharynx, paralysis of, 83.
Pharynx, tumors of, 84.
Phenol poisoning, 281.
Phlegmonous gastritis in horse, 162.
Phosphatic calculi in stomach, 188.
Phosphorus poisoning, 272.
Phrenic hernia, 359.
Phytolacca, poisoning by, 286.
Pica, 76.
Pins in stomach, 188.
Pip in birds, 18.
Plants, paralyzing element in, 95.
Playthings in stomach, 188.
Podophyllum, poisoning by, 286.
Poisoning by acetic acid, 266.
Poisoning by aconite, 286.
Poisoning by acorns, 286.
Poisoning by aloes, 286.
Poisoning by American water hemlock, 285.
Poisoning by ammonia, 264.
Poisoning by anemone, 286.
Poisoning by antimony, 273.
Poisoning by army worm, 288.
Poisoning by arsenic, 269, 271.
Poisoning by artichokes, 286.
Poisoning by astragalus, 287.
Poisoning by azedarach, 286.
Poisoning by bacteria, 289.
Poisoning by barium, 279.
Poisoning by bluestone, 276.
Poisoning by box leaves, 284.
Poisoning by brine, 268.
Poisoning by bromine, 276.
Poisoning by bryony, 286.
Poisoning by buckwheat, 286.
Poisoning by cantharides, 288.
Poisoning by carbolic acid, 281.
Poisoning by castor seeds, 282.
Poisoning by chickweed, 286.
Poisoning by chromium, 280.
Poisoning by cicuta maculata, 285.
Poisoning by cicuta virosa, 286.
Poisoning by clematis, 286.
Poisoning by cockroach, 288.
Poisoning by colchicum autumnale, 285.
Poisoning by conium maculatum, 286.
Poisoning by copper, 276.
Poisoning by creosote, 282.
Poisoning by croton seeds or oil, 283.
Poisoning by cryptogams, 290, 292.
Poisoning by daffodils, 284.
Poisoning by digitalis, 286.
Poisoning by ergot, 289.
Poisoning by euphorbia, 283.
Poisoning by fungi, 289, 291.
Poisoning by galega, 286.
Poisoning by giant fennel, 286.
Poisoning by honey dew, 292.
Poisoning by horsetail, 286.
Poisoning by iodine, 276.
Poisoning by iron, 279.
Poisoning by laburnum, 286.
Poisoning by lathyrus, 286.
Poisoning by lolium temulentum, 286.
Poisoning by male fern, 286.
Poisoning by melilot, 286.
Poisoning by mercurialis annua, 286.
Poisoning by mineral acids, 266.
Poisoning by moulds, 289, 290.
Poisoning by muriatic acid, 266.
Poisoning by mustard, 287.
Poisoning by nitrate of soda, 268.
Poisoning by nitric acid, 266.
Poisoning by nux vomica, 286.
Poisoning by œnanthe crocata, 286.
Poisoning by oxalic acid, 266.
Poisoning by oxytropis, 287.
Poisoning by Paris green, 269.
Poisoning by phosphorus, 272.
Poisoning by phytolacca, 286.
Poisoning by podophyllum, 286.
Poisoning by poppy, 286.
Poisoning by potash, 265.
Poisoning by potatoe beetle, 288.
Poisoning by potatoe tops, 286.
Poisoning by ranunculus, 284.
Poisoning by resinous plants, 286.
Poisoning by rhododendron, 286.
Poisoning by ryegrass, 286.
Poisoning by salts of mercury, 274.
Poisoning by saltpeter, 268.
Poisoning by savin, 286.
Poisoning by silver, 278.
Poisoning by smut, 289.
Poisoning by snapdragon, 286.
Poisoning by soda, 265.
Poisoning by sodium chloride, 267.
Poisoning by spoiled potatoes, 296, 300.
Poisoning by spurge laurel, 283.
Poisoning by spurry seeds, 286.
Poisoning by St. John’s wort, 286.
Poisoning by strychnia, 286.
Poisoning by sulphur, 275.
Poisoning by sulphuric acid, 266.
Poisoning by tares, 286.
Poisoning by tartar emetic, 273.
Poisoning by tobacco, 286.
Poisoning by toxins in food and water, 292.
Poisoning by trefoil, 286.
Poisoning by vetches, 286.
Poisoning by veratrum viride, 285.
Poisoning by white vitriol, 277.
Poisoning by yew, 286.
Poisoning by zinc, 277.
Poisoning, chronic, by arsenic, 271.
Poke root, poisoning by, 286.
Polypi on lips, 6.
Poppy poisoning, 286.
Postpharyngeal abscess, 58.
Potash and gastro-enteritis, 265.
Potato beetle, poisoning by, 288.
Potato tops, poisoning by, 286.
Pseudomembranous enteritis in birds, 226.
Pseudomembranous enteritis in cattle, 223.
Pseudomembranous enteritis in dogs, 225.
Pseudomembranous enteritis in sheep, 224.
Pseudomembranous enteritis in solipeds, 221.
Pseudomembranous pharyngitis in cattle, 62.
Pseudomembranous pharyngitis in dogs, 66.
Pseudomembranous pharyngitis in pigeons and chickens, 67.
Pseudomembranous pharyngitis in sheep, 64.
Pseudomembranous pharyngitis in solipeds, 61.
Pseudomembranous pharyngitis in swine, 65.
Ptomaines and toxins of brine, 268.
Ptyalism, 39.