(Fishbone Diagram)

(Cause and Effect Diagram)

(Problem)
(Possible Cause) " (Fish Bone
Diagram)"
(Ishikawa Diagram) .. 1943

1.
2.

3.

6
1.
2.
3.
4.
5.
6.




4M 1E (Factors) 4M 1E

M - Man
M - Machine
M - Material
M - Method
E - Environment -

4M 1E
(input) 4P Place , Procedure, People
Policy 4S Surrounding, Supplier, System Skill MILK Management, Information,
Leadership, Knowledge


(Problem or Effect)
(Causes)
o (Factors) ()
o
o

(fishbone diagram)

3 - 6 (sub-bone)

4 5

1.

2.

1.

2.