PARINA OJHA

0413852115
329a Canterbury Road, Canterbury, NSW2193
parinaojhap@gmail.com

PROFESSIONAL SUMMARY
Well-qualified Customer Service representative proficient in handling complex customer issues and
promoting positive experiences. Efficiency-driven and organised with team-oriented mentality and
dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating
documentation and handling payments.

SKILLS
 Stocking and replenishing
 Order fulfilment
 Report preparation
 POS systems expert
 Strategic sales knowledge
 Account management
 Staff education and training
 Quick learner
 Complaint resolution
 Good listening skills
 Money handling abilities
 Record-keeping strengths
 Stock management

WORK HISTORY
 Café all rounder THE DAILY GREEK
Earlwood, NSW
 Responded to customer requests for products, services and company information.
 Provided primary customer support to internal and external customers in fast-paced
environment.
 Conferred with customers about concerns with products or services to resolve problems and
drive sales.
 Delivered prompt service to prioritise customer needs.
 Following up on work results.

 Customer Service Representative GYROS FIX

Five Dock, NSW
  Maintained customer happiness with forward-thinking strategies focused on addressing
customer needs and resolving concerns.
 Compiled customer feedback and recommended service delivery improvements to
management.
 Responded to customer requests for products, services and company information.
 Provided primary customer support to internal and external customers in fast-paced
environment.
 Answered customer telephone calls promptly and in appropriate manner.

 Customer Service Assistant HERO MEXICAN

Ryde, NSW
(July 2018 to February 2019)
 Compiled customer feedback and recommended service delivery improvements to
management.
 Submitted completed orders quickly to maximise delivery efficiency.
 Conferred with customers about concerns with products or services to resolve problems and
drive sales.
 Delivered prompt service to prioritise customer needs.

 Cafe All Rounder Three Beans

Mosman, NSW
(August 2018 to December 2018)
 Dealing with queries and complaints.
 Examined job orders to determine quantity, stock specifications, colours and special printing
instructions.
 Managing stock control and receiving orders
 Following up on work results.

EDUCATION
Diploma - Dental Laboratory Technology Australia Institute of Business & Technology Sydney
Sydney, NSW Current

REFERENCE:
Name: Abhishek Pratap Singh (Dr.Ballin Surgery Manager)
Contact No: 0416102314
Email ID: pratap0908@yahoo.com

Name: Nestor Tsioutas ( Gyros Fix Owner)

Contact No: 0451147123