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Aerial Management Team Project Charter

Wilmont's Pharmacy DroneTech
Pilot Project
Pilot Project
Our Team
As one of America’s top pharmacies, Wilmont’s is already has already proven it is a
leader in top quality customer service. Now they are on the threshold of expanding
their extensive base of 244,000 customers in over 8,000 stores nationwide using
ground breaking technology.
They have partnered with California's DroneTech to pilot a project using drones to
deliver prescriptions and pharmaceutical goods directly to the consumers home.
Aerial Management Team is here to help make that dream a reality. Our dedicated
team of Treena Powers, Thy Phu, Minnie Lai and Andrea Plumb is going to bring this
project to life. Using proven Project Management techniques we will guide Wilmont
and DroneTech through every stage of this project.

Project Charter
1. Development of an online order entry process for Wilmont's Pharmacy’s customers
that will enable them to select drone delivery as an option through online/mobile app
ordering
2. Development and management of a measurement tracker that will monitor key
performance indicators
3. Creation of an electronic communication platform for customers
4. Development of a business proposal outlining the cost for interfacing and
customizing the Wilmont's Pharmacy and DroneTech order entry and delivery
confirmation systems
5. Resource requirements will be determined to ensure that appropriate levels of
staff are in place at all pilot pharmacy locations
6. Development and implementation of a sustainability plan
7. All equipment and systems tested and readyfor first flight launch
The Specifics
Objectives
Aerial's Objectives

 Key Performance Indicators (system interface, drone function, quality of

delivery) will be collected and studied through the use of a regularly reviewed
measurement tracker

 DroneTech will customize their system to interface with the system at

Wilmont’s; it will facilitate: Customers placing orders, receiving confirmation
 of delivery, providing feedback; the system will be available to use online and
by mobile app

 Testing will take place for:

 system interface
 drone functions
 quality of delivery
 GPS mapping,
 staff processes

 The relationship between DroneTech and Wilmont’s will not compromise the
security of Wilmont’s business information, the customers’ privacy, or the
proprietary information about how Wilmont’s will use the drones for delivery

Major Deliverables
Deliverables

 on-line order entry process for delivery registration

 Sustainability Report for Key Performance Indicators
 Electronic Communication platform
 business proposal for DroneTech's order entry & confirmation system
 contract negotiations
 safety policy and procedures
 resource requirements
 policies & procedures to ensure the 4 pharmacies are ready

Milestones
This project will begin on January 5 and will be implement on or before November 30.
Some Milestones we will achieve on the way:
Budget
Assumptions
• Aerial will be provided with budget and resource specifics prior to the beginning of
the Pilot Project.
• Key performance indicators will be submitted prior to the beginning of the project.
• Any changes in scope will be submitted to the Change Management Committee.
• Aerial recognizes the sensitive and private nature of customer information
• Aerial agrees to non-partially negotiation of the terms of the agreement with
DroneTech in the development of the project plan.
• Regular meetings will be held

Assumptions
Constraints
Risk
Constraints
• Project Aerial is limited to the Pilot Project for the implementation of the prototype
in conjunction with four agreed- upon Wilmont's pharmacies in the sample
geographic area specified only.

 It is understood that apartment buildings will be excluded from pilot project

participation

• It is recognized that difficulties encountered due to inclement weather are outside

of Aerial’s control
• Information Technology is to be provided solely by DroneTech.
• The overall budget will not exceed $1,750,000
Risks

 Inclement weather may impact drone delivery.

 System interface could fail and impact customer’s ability to place orders.
 Customers may not sign up for drone delivery.
 Drones could suffer mechanical issue and unable to complete deliveries.

Risks

Project Organization
Stakeholders
Signing Off
1.
Project approvals will appear in Section 10 of the Project Charter
2.
Signing Off
Document Revisions will be tracked on Page 2 of the Charter
Going forward
Going Forward
Lessons Learned
Lessons Learned
Communication is key:

 tools that you use. The right ones are the ones everyone will use

 understanding the terms (ex. time-frame, constraints), learning PMBOK speak

Keeping track of tasks:

 central document helps (who is doing what)

 clear timelines get results

Thank You!