Engl

i
shf
orCabi
nCr
ew Syl
l
abus
Subj
ect:Engl
i
shf
orCabi
nCr
ew

Subj
ectYear:
M151
2

Academi
c Year:2021

Pr
erequi
sit
e:none

Ti
me:2hour
saweek(
Monday,09.
40– 1
1.20AM)

Of
fi
ce:Di
rgant
araAcademi
c

Level
:Semest
er1
/B2(UpperI
nter
medi
ate)

I
nst
ruct
or:
Mel
daFi
tr
iaRahmadhani

Cour
seDescr
ipt
ion
Engl
i
shf
orCabi
nCr
ew hasbeendevel
opedspeci
fi
cal
l
yforf
li
ghtat
tendant
swho
needt
ouseEngl
i
shever
ydayatwor
kandwhoar
eunder
goi
ngt
rai
ningt
obecome
f
li
ghtat
tendant
s.Thi
scour
senotonl
yteachesst
udent
showt
ocommuni
cat
e
cl
ear
ly,di
rect
lyandwi
thaut
hor
it
y,butal
sohowt
ocommuni
cat
epol
i
tel
ywhen
f
aci
ngdi
ff
erentsi
tuat
ions.TheBr
it
ishcabi
ncr
ewconsi
stsof8uni
ts.

Cour
seObj
ect
ives
Att
heendoft
hiscour
se,st
udent
sshoul
dhaveachi
evedt
hef
oll
owi
ngobj
ect
ives:

1
.St
udent
sshoul
dbeabl
etoper
for
m al
ldai
l
ytasksonboar
d.

2.St
udent
scansol
vepassengerpr
obl
ems.

3.St
udent
sfaci
ngdi
ff
icul
tsi
tuat
ionscanhandl
eit
.

4.St
udent
scancommuni
cat
ewel
lwi
thpassenger
s.

5.St
udent
scansayhel
l
oandpr
esentbef
oreandaf
tert
akeof
fandl
andi
ng.
6.St
udent
scanseewhati
sont
heboar
dandwhati
tdoes.

7.St
udentscanhandl
epassengeror
der
swel
l
,knowhow t
oser
vef
oodanddr
inks
topassenger
s.

8.St
udent
swi l
l
beinfor
medaboutt
hei
nter
view pr
ocessandt
hecostofbecomi
ng
afl
i
ghtat
tendant
.

Act
ivi
ti
esI
ncl
ude:
- St
udent
’sor
alpr
esent
ati
on -Expl
anat
ion

- Gr
oupdi
scussi
on -Descr
ipt
ion

- Gr
ett
ings -Quest
ionsandanswer

- Requestandr
esponses -Respondi
ng

- Tal
ki
ng -Gi
vi
ngi
nst
ruct
ions
Tar
getl
evel:B2

ESPSyl
l
abuspl
an(basedonneedanal
ysi
s)

UNI
T TI
TLE TOPI
C USEFULLLANGUAGE

ANDSKI
LLS

Syl
labusand Lear
ning - Cl
assdi
scussi
on
Contract

1 I
ntr
oduct
ion t
o - Car
eerpat
h - Descr
ibi
ngjobsand
per
sonalqual
ti
es
Cabi
nCr
ew - Responsi
bil
i
ties
- Descr
ibi
nganai
rpor
t
- Peopl
eandPl
ace

2 Pr
e-f
li
ght - Pr
e-f
li
ghtbr
ief
ing - Formalandi
nfor
mal
greet
ings
- I
ntr
oduct
ions
- Aski
ngdirect
- Ai
rcr
aftf
eat
ures quest
ions

- Sayi
ngwhat
’s
wrong

- Aski
ng f
or
cl
ari
fi
cation
3 Boar
ding - Greeti
ng - Descri
bingtypesof
passanger
s l
uggage

- Boar
dingand - Request and
l
oadi
ng r
esponses

- Sol
vi
ng seat
ing
pr
obl
ems

4 Cabi
nser
vices - Meal
ser
vice - Descr
ibi
ngfoods
anddri
nks
andameni
ti
es - Onboar
dsal
es
- Maki
ngof
fer
s
- Cl
assesofser
vice
- Aski
ngabout
pref
erences
 - Apol
ogi
zi
ng

Mi
dter
m Test Mat
eri
alsf
rom uni
t1

unt
iluni
t4

5 Heal
thandmedi
cal - Heal
thi
ssues - Par
tsoft
hebody

I
ssues - Remedi
es - Of
fer
inghel
p

- Att
ending si
ck - Maki
ngsuggest
ions
passangers
- Givi
ngadvi
ce
6 Saf
etyand - Saf
etyequi
pment - Expl
aini
ngsi
tuat
ions
emergenci
es
- Emergency - Respondi
ngt
o
pr
ocedures concenr
s

- Ai
rrage - Bei
ngasser
ti
ve

7 Descent
,landi
ng,and - Prepar
ati
onsf
or - Gi
vi
ngi
nst
ruct
ions
l
ayover l
anding
- Advi
si
ng
- Checki
ngt
hecabi
n
- Expl
aningwhat
’s
- Checki
ngi
ntoa happening
hot
el - Gi
vi
ng/
ref
usi
ng
per
missi
on
8 Get
ti
ngaj
ob - Jobappl
i
act
ions - Tal
kingaboutyour
experi
encesand
i
nterest
- Theinter
view
process
- Talki
ngaboutj
ob
chall
angesand
- Cabincrew j
ob rewards
requi
rements

Fi
nalTest Mat
eri
alsf
rom uni
t5

unt
iluni
t8
Eval
uat
ion
Cl
asspar
ti
cipat
ion 1
0%

Or
alPr
esent
ati
on 1
0%

Assessment 1
0%

Mi
dter
m Test 30%

Fi
nal
Test 40%

Gr
ades

Descr
ipt
ionofeval
uat
ion

- Cl
assPar
ti
cipat
ion:
Al
lstudent
smustattendandparti
cipat
eincl
assact
ivi
ty.Thosewhomi
ss
morethan20% ofcl
asswil
lnotbeall
owedtot
akethefi
nalexam.

- Or
alPr
esent
ati
on:

Twostudentswil
lpr
esentaboutwhatt
hecabincrew'sassignmentsareand
whattheprosandconsofbeingacabincrewerare,whichshoul
dbeabout
7minutes.Makesureyouspeakcl
earl
y.Youcanuser ealmateri
alsor
powerpointpr
esentat
ionst
ohelp.

- Assi
gnment
s:
Allstudent
smustwor konassignment sorexer
cisesi
neachunit
.Inor
derto
betterunderst
andthemateri
aldiscussedineachunit
.Andassi
gnmentscan
al
sohel pstudent
s'fi
nal
gradesal i
tt
le.

- Mi
dter
m Test:
Midt ermt estwi
l
lbeheldinthe4meeti
ngswhichisrequir
edtoheldafter
fi
nishingthebothUnit1unti
lUni
t4t
henMidter
mi sabletodo.Thetestwil
l
bei nf or
m ofmulti
plechoi
cewit
h50quest
ionsrel
atedtotheprevi
ousfour
units.
 - Fi
nalTest:
Finalt
estisthefi
nalofthefi
rstsemesterwi
tht
hehigherpercentagesscore
(40%).Fi
nal t
esti
sabledoafterfini
shi
ngall
uni
tst
hebookr angingfrom Uni
t
1until
Unit8,andfinal
testmustbeheldonthe12meeti
ngs.

- Gr
ades:
Gr
adeswi
l
lbeassi
gnedonacr
it
eri
oref
erencedbasesasf
oll
ows:

80-1
00% A

75– 80% B+

70– 74% B

65– 69% C

55– 64% C+

50– 54% D

45– 49% D+

0– 44% E

Recommendedwebsi
te:

Engl
ishforCabinCr ew -Li
ster
ht
tps:/
/li
ster
.co.
id/
engli
sh-for-cabi
n-cr
ew/

Ai
rl
ineSt
aff-Di
rgant
araTr
aini
ngCent
er
"ht
tps:
//dat
c.co.
id 
›ai
rl
ine-st
aff
 Tabl
eofCont
ets

Cover
UNI
T1 3
I
NTRODUCTI
ONTOCABI
NCREW 3
I
ntr
oduct
iont
otheUni
t 3
Ai
m oft
heUni
t 3
Obj
ect
ivesofUni
t 3
Car
eerPat
haCabi
nCr
ew 3
Responsi
bil
i
tiesaCabi
nCr
ew 4
Peopl
eandpl
aces 5
Task1 6
Task2 6
Task3 7
Task4 8
Task5 8
Task6 9
Task7 1
0
Task8 1
1
UNI
T2 1
2
PRE-FLI
GHT 1
2
I
ntr
oduct
iont
otheUni
t 1
2
Ai
m oft
heUni
t 1
2
Obj
ect
ivesofUni
t 1
2
Pr
e-f
li
ghtBr
ief
ing 1
2
I
ntr
oduct
ionAi
rcr
aftf
eat
ures 1
4
Task1 1
6
Task2 1
7
Task3 1
7
Task4 1
7
Task5 1
8
Task6 1
9
Task7 20
Task8 21
REFERENCES 22

UNI
T1

I
NTRODUCTI
ONTOCABI
NCREW

I
ntr
oduct
iont
otheUni
t
Thi
suni
tfocusesont
hei
ntr
oduct
iont
ocabi
ncr
ew ski
l
lsofcabi
ncr
ew st
udent
sin
pr
ofessi
onalandnon-pr
osef
essi
onal si
tuat
ions.Thi
s modul
eis cover
ed i
n3
mont
hs,semest
er1
.

Ai
m oft
heUni
t
Thi
sunitaimstodevelopl
eaner
s’ list
eni
ngski
ll
sespeci
all
ymat
ches,wr
it
ingski
l
ls
especi
all
ydescri
bing j
obsandplacesatt
heair
port
.

Obj
ect
ivesofUni
t
Byt
heendoft
heuni
tEngl
i
shf
orcabi
ncr
ew,st
udent
swi
l
lbeabl
eto:

- Under
standaboutj
obdescr
ipt
ions

- Knowi
ngaboutt
her
esponsi
bil
i
tiesofacabi
ncr
ew

- Descr
ibeaboutf
ami
l
iarpl
acesatt
heai
rpor
t

- Pai
rani
maget
hatmat
cheshi
swor
kat

- Chooset
hecor
rectansweraccor
dingt
othegr
ammat
ical
l
y

“al
i
ttl
edi
scussi
onaboutt
hismodul
etopi
c” :

 Car
eerPat
haCabi
nCr
ew

A car
eerpat
hisdef
inedasaser
iesofposi
ti
onst
hatmustbepassedby
eachempl
oyeet
oreachacer
tai
nlevelofposi
ti
oni
nthecompany.Soi
nthecabi
n
cr
ew t
oosot
obecomeaseni
orcabi
ncr
ew,mustgot
hroughaser
iesofposi
ti
ons
t
obei
nthatpl
ace.Ther
efor
e,t
her
ear
esomet
rai
ningi
ncl
udi
ngacombi
nat
ionof
t
heor
eti
cal
andpr
act
ical
component
sandcavert
hingssuchas:

- Saf
etyandemer
gencypr
ocedur
es
 - Saf
etyequi
pment

- Fi
ref
ight
ing

- Fi
rstai
d

- Gal
l
eymanagement

- Foodpr
epar
ati
onandser
vice

- Pr
oductknowl
edge

- Cul
tur
alawar
eness

- Passanger
scar
eandcust
omerr
elat
ions

- Gr
oomi
ng

- Ai
rcr
aftknowl
edge

- Cust
omsandi
mmi
grat
ionr
egul
ati
ons

- Cr
ewr
esour
cemanagement

Someai rl
i
nesr equi
recabi
ncrew member stotakeprofessi
onalquali
fi
cation
cour sessuchast heNVQ i nAvationOper ati
onsintheAi rortheCer t
ifi
cateor
Diploma i n Cabin Crew,which ar
e of f
ered byCit
y& Gui l
dsand t he Northern
Counci lforFutherEducati
on(NCFE) .Youmayal sobeabl
et oentertheprofession
throughanappr enti
ceshi
p,whichof fer
syout heopportunit
yt oearnwhi l
eyou
l
ear n.

Andf
ordevel
opi
ngyourcar
eer
,you’l
lfi
ndt
hatt
her
ear
emanyopt
ions
avai
l
abl
etoyouf
orcar
eerdevel
opment
.Forexampl
e,youcoul
dpr
ogr
esst
oa
seni
orai
rcabi
nncr
ew post
ionorper
suepr
ivat
ejetwor
k.Al
ter
nat
ivel
y,youmay
deci
de t
o wor
kin a gr
ound-based r
olel
i
ke cabi
n cr
ew t
rai
ning,r
ecr
uit
ment
,
passangerser
vices,mar
ket
ingorsal
es-t
hepossi
bil
i
tiesandt
rul
yendl
ess.

Youcoul
dal
sodi
cidet
oper
suef
urt
hert
rai
ning,whi
chcanbeor
gani
zed
t
hroughani
n-house speci
ali
stcour
se suchasacr
ew r
esour
ce management
.
Mor
eover
,ifyou’r
eusedt
owor
kingonshor
t-haulf
li
ght
sandhaveobt
aineda
posi
ti
onwor
kingonl
onghaul
fli
ght
s,t
henyou’l
lhavet
ounder
gor
elevantt
rai
ning.

 Responsi
bil
i
tiesaCabi
nCr
ew
Being a cabin cr
ew cer t
ainl
yhasa ver ybigr esponsi
bil
i
tyf orit
spassenger
s.
Therefore,themaint askoft hecabincrew inflighti
st oensurethesafet
yand
comf ortofpassengersduringfl
ightt
ravel
.Asuccessf ulcabi
ncr ew wi
l
lbeableto
wor kindependentl
y,wor keffecti
vel
yinteams,andbui ldtrustwit
hpassenger
s.
Themai nduti
esoffl
ightatt
endantresponsi
bil
i
tiesincl
udesafetyandservi
ce.

Thecabi
ncr
ew'
sresponsi
bil
i
tiesi
nser
vicear
e:

- Provi
de inf
ormation,gui
dance,and assi
stance f
orsaf
ety and comf
ortf
or
passenger
sonai r
planes.

-Pr
epar
eandser
vedr
inksandf
oodt
opassenger
s.

-Handli
ngcompl
aint
sorpr
obl
emsownedbypassenger
sandf
indsol
uti
onst
o
eachpr
oblem.

- Throughoutthe f
li
ght,the cabi
n crew mustmoni torthe behavi
orofal l
passengers,maki
ngnotesofanyonemovingaroundthecabint
ouset hetoi
l
etf
or
example.Forcabi
ncrew,communicati
onisthemostimport
antt
hing,i
fsomethi
ng
happens,thecabi
ncrewmustactquickl
ytoresol
veit
.

Andasf orthecabincrew'sr esponsibi

l
ityinsafet
y.Ther esponsi
bil
it
yoft hecabi n
crew t
hatnotmanypassenger sknow i
st heresponsibi
li
tyofsafet
y.Int er
msof
safet
y,cabincrew contr
ibutest othepreventi
onofacci dentsandincidents,
air
craftpassengerprot
ection,throughpr oact
ivesafetymanagement ,including
hazardidenti
fi
cati
onandsaf etyr i
skmanagement ,andincreasedsurvivabil
it
yin
theeventofanemer gency.

Tr
adi
ti
onal
l
y,t
hecabi
ncr
ew'
srol
ehasf
ocusedonai
rcr
aftevacuat
ioni
ntheevent
ofanacci
dent
.Butcabi
ncr
ew al
sopl
aysani
mpor
tantpr
oact
iver
olei
nmanagi
ng
saf
ety,whi
chcancont
ri
but
etoacci
dentpr
event
ion.Thi
srol
eincl
udes,buti
snot
l
i
mit
edt
opr
event
ionofi
nci
dent
sst
art
ingwi
thcl
i
mbi
ngi
ntot
hecabi
n,suchas
smokeorf
ir
e.I
nfor
m cabi
ncr
ew aboutabnor
malsi
tuat
ionsobser
vedi
nthecabi
n
orr
elat
ed t
o ai
rcr
aft
,such as ai
rpr
essur
e pr
obl
ems,engi
ne anomal
i
es,and
cont
ami
nat
ionofcr
it
icalsur
faces.Cabi
ncr
ew i
sal
sor
esponsi
blef
orpr
event
ing
unl
awf
ulvi
olat
ionsandmanagi
ngpassengerevent
sthatendangerf
li
ghtsaf
ety
andsecur
it
y,suchaspi
racy.

 Peopl
eandpl
aces

Thecabi
ncr
ew i
srequi
redt
orecogni
zet
hepeopl
eandal
sot
hesur
roundi
ng
pl
aces.Forexampl
eapl
ace,t
heai
rpor
tisar
guabl
ythesecondhomef
orcabi
n
cr
ew,becauseever
ydayt
heygot
otheai
rpor
ttodot
hei
rwor
k.Ther
efor
ehemust
and candescr
ibewhatt
hef
orm ofanai
rpor
tand whati
tsusesar
e.Anot
her
exampl
eispeopl
e,wher
ethecabi
ncr
ew meet
sbot
hpeopl
eatt
heai
rpor
tandon
t
hepl
ane,t
her
efor
ethecabi
ncr
ew mustbeabl
etounder
standandr
ecogni
ze
t
hesepeopl
e.

Af
terr
eadi
ng t
he mat
eri
alabouti
ntr
oduct
ion t
o cabi
n cr
ew above.So,
pl
easedot
heexer
cisesofvar
iousski
l
lsbel
owr
elat
edt
othemat
eri
alabove.
Task1
Di
rect
ion:Li
stent
ofourpeopl
etal
kaboutt
hei
rjobs.Compl
etet
he
i
nfor
mat
ion.

No Year
sin Tot
alyear
sfl
yi
ng Theysay

Thi
sjob

1 Thebestpar
tofi
sgoi
ngon__________.

2 I
’m i
n char
ge of ____________ t
he
whol
ecabi
n.

3 Mymai
nresponsi
bil
tyi
s_____________.

4 Ir
epor
ttot
he_____________.

Task2
Di
rect
ion:Mat
cht
hever
bsandphar
sest
omakej
obr
esponsi
bii
ti
es

1
.Secur
ethecabi
n A.Mi
ssi
ngorbr
okenemer
gencyequi
pment

2.Repor
t B.Fort
ake-of
fandl
andi
ng

3.Accountf
or C.On-cal
l

4.Lookaf
tert
he D.Themoney
5.Be E.Mani
fest

Task3
Di
rect
ion:Cabi
ncr
ew wor
kwi
thot
heravi
ati
onpr
ofessi
onal
.Mat
cht
he
j
obswi
tht
hepi
ctur
e.

 Fl
i
ghtCr
ew

a.Capt
ain ()

b.Fi
rstof
fi
cer ()

c.Fl
i
ghtengi
neer ()
  Gr
oundcr
ew

d.Apr
on/
Rampser
vice(
fuel
,mai
ntenance,et
c.) ()

e.Cabi
nser
vice ()

f
.Cat
eri
ng ()

g.Passengerser
vice ()

h.Fi
eldoper
ati
onser
vice ()

Task4
Di
rect
ion:How muchdoyouknow aboutt
hecabi
ncr
ew?Guesst
he
answert
othequest
ions.

1
. What year di
d t
he f
ir
st cabi
n cr
ew member f
ly?
______________________________

2. What year was t

he f
ir
st commer
cial j
etl
i
ner f
lown?
___________________________

3. When di
d ai
r r
age st
art t
o become a pr
obl
em?
______________________________

Task5
Di
rect
ion:
Under
li
net
hecor
rectwor
dst
ocompl
etet
het
ext
.
Task6
Di
rect
ion:Readt
het
extandcheckyouranswer
s.Thenf
indwor
dsi
n
t
het
extt
omat
chmeani
ng1
-5bel
ow.

1
.Abl
etochange :

2.Posi
ti
veandhappy:

3.Notr
ude:

4.Ready:

5.Havi
ngspeci
alt
rai
ningandqual
i
ficat
ionst
odoaj
ob:
Task7
Di
rect
ion:Uset
hewor
dsi
ntheboxt
olabel
themaps.

ar
ri
val
s baggagecl
aim boar
dinggat
es check-i
n cont
rol
tower

cr
ew r
oomcust
omsdi
nspect
ioni
mmi
grat
ion andquar
ant
ine

secur
it
ycheck apr
on
Task8
Di
rect
ion:Li
stent
of i
veconver
sati
ons.Mat
cheachconver
sat
iont
o
t
helocati
onwhereiti
staki
ngplace.

Conver
sat
ion Locat
ion

1
. a.ati
mmi
grat
ion
 b.onar
etur
ningai
rcr
aft

2.

c.onadepar
ti
ngai
rcr
aft

3.

d.atsecur
it
y

4.

e.i
nthecr
ewr
oom

5.
 UNI
T2

PRE-FLI
GHT

I
ntr
oduct
iont
otheUni
t
Thi
suni
tfocusesonPr
e-f
li
ghtact
ivi
ti
eswi
l
lbecar
ri
edoutbef
oret
hepl
anet
akes
of
fandi
ntr
oduci
ngvar
iousf
eat
uresi
ntheai
rcr
aftcabi
n.Thi
smodul
eiscover
edi
n
3mont
hs,semest
er1
.

Ai
m oft
heUni
t
Theai
m ofthisuniti
ssot hatthecabincrew candevel
opcommon
communicat
ivelanguages​wellespeci
all
yinEngli
shandbecomecabi
ncr
ew i
n
bot
hacademi candprofessionalenvi
ronments.

Obj
ect
ivesofUni
t
Byt
heendoft
heuni
tengl
i
shf
orcabi
ncr
ew,st
udent
swi
l
lbeabl
eto:

- Pai
rani
maget
hatmat
cheshi
swor
kat

- I
ntheli
steni
ngsect
ion,l
i
stent
oinf
ormat
iont
henmat
chi
ttot
heavai
l
abl
e
t
able

- Rear
rangesent
encesbasedonconver
sat
ion

- Compl
etet
hequest
ionsaccor
dingt
oanswer
savai
l
abl
e

“al
i
ttl
edi
scussi
onaboutt
hismodul
etopi
c” :

 Pr
e-f
li
ghtBr
ief
ing

Saf
etyi
snumberoneval
uewheni
tcomest
otheai
rl
inesi
ndust
ry.That
’s
whyasacabi
ncr
ew,oneoft
hemosti
mpor
tantaspect
soft
hej
obi
stocompl
ete
a pr
e-f
li
ghtbr
ief
ing.A pr
e-f
li
ghtbr
ief
ing i
s ver
yimpor
tantel
ementoff
li
ght
pr
epar
ati
on and i
s al
ways car
ri
ed outbef
ore ever
yfl
i
ghtt
o al
l
ow t
he f
li
ght
at
tendantt
ocommuni
cat
eimpor
tanti
nfor
mat
iont
oeachot
herandensur
ethatal
l
cr
ew member
sar
eont
hesamepagewheni
tcomest
othesaf
etyoft
heai
rcr
aft
andt
hepassanger
s.

So,whati
sacabi
ncr
ew pr
e-f
li
ghtbr
ief
ing?I
t’sbasi
cal
l
yashor
tmeet
ing
bet
ween f
li
ghtat
tendant
s and pol
i
ts-pr
iort
othe f
li
ght
.Dur
ing t
he pr
e-f
li
ght
br
ief
ing,i
ntr
oduct
ion occur
,fl
i
ghtdet
ail
s,cockpi
tcommuni
cat
ion,passanger
i
nfor
mat
ion,cr
ew checks,andanyot
heri
mpor
tanti
nfor
mat
iont
hatmayl
eadt
oa
mor
esaf
eandcomf
ort
abl
efl
i
ght
.Apr
e-f
li
ghtbr
ief
ingal
somayr
educeanyer
ror
s
orpot
ensi
ali
nci
dent
sdur
ingf
li
ghtsi
nceyouandyourcr
ew ar
ecr
eat
ingast
rong
t
eam pr
iort
oboar
dingandset
ti
ngaposi
ti
vet
one.

So,whyi
sacabi
ncr
ew pr
e-f
li
ghtbr
ief
ingnecessar
yandsoi
mpor
tant
?A
cabi
ncr
ew pr
e-f
li
ghtbr
ief
ingensur
est
hatf
li
ghtat
tendant
sar
eont
hesamepage
i
nter
msofsaf
etyandcomf
ortoft
hepassanger
s.Af
li
ghtat
tendant
sneedt
obe
abl
eto wor
ktoget
herwel
land communi
cat
e ef
fect
ivel
yint
he case ofan
emer
gency.I
ntheeventofanemer
gency,eachf
li
ghtat
tendantmusthavewhat
t
heyneed,bepr
epar
ed,andbeabl
etor
eactand wor
kwi
thr
estoft
hecr
ew
successf
ull
yandef
fi
cient
ly.

A cl
earexampl
eoft
hisi
saf
ir
eonboar
d.A f
ir
ecanbeoneoft
hemost
denger
oussi
tuast
ionst
hatcanoccuratanyst
ageandt
hecr
ew hasver
yli
tt
eti
me
t
oputi
toutbef
oret
hesi
tuast
ionsget
soutofcont
rol
.Sot
her
eisver
yspeci
fi
c
pr
ocedur
etof
oll
ow andever
yoneneedst
oknow whatt
odopr
eci
esl
y:

 Onef
li
ghtat
tendantwi
l
lbet
hef
ir
efi
ght
er

 A secondfl
ightat
tendantwil
lassumet herol
eofcommunicat
or,noti
fyi
ng
otherfl
i
ghtatt
endantsofthesi
tuat
ion,andmaint
aini
ngcommuni
cati
onwi t
h
thefi
ghtdeck.

 Thefli
ghtcrew wi
lltakeimmediateacti
oni nordert
ost artel
imi
nati
ngthe
smoke,orfi
re-eg:i fthefir
eisinthecargocomparment– andi ft
hefi
re
cannotbeimmediatelyext
ingui
shed,t
hepi l
otshaveminutestofi
ndaplace
tol
andsafel
y.
 Athir
dfl
ightat
tendantwillbeprovi
dingback-upfi
ref
ight
ingequi
pment
-a
secondf
ireexi
nguisherorother
s-tot
hefir
efi
ghter
.

 Oncethefi
rei
scontrol
l
edthePurser(Cabi
nMananger)wi l
lconfi
rmt
hat
t
hefi
reiscompl
etel
youtandexpl
aint
hesi
tuast
ionst
othef
li
ghtcrew.

 So,asyoseei
ts’sal
lbasedont
eamwor
kandgoodcommuni
cat
ion.
 Wher
e and when i
sthe br
ief
ing usual
l
y hel
d? Typi
cal
l
y,t
he pr
e-f
li
ght
br
ief
ingi
shel
dint
hecr
ew r
oom oront
heai
rcr
aftpr
iort
oboar
ding.Acr
ew r
oom
i
sar
oom desi
gnat
edatt
heai
rpor
tforf
li
ghtat
tendant
sandpi
l
otst
orest
,eat
,
obt
ainpaper
wor
k,or
kseekassi
stancef
rom management
.Al
so,f
li
ghtat
tendant
s
t
hatar
eonai
rpor
tst
andbyt
ypi
cal
l
ywi
l
lresti
nthecr
ew r
oom unt
ilt
heyar
ecal
l
ed
t
ooper
ateaf
li
ght
.

Dependi
ngont
heai
rl
ine,t
hebr
ief
ingmaybe1
-2hour
sbef
oret
hef
li
ght
act
ual
l
ydepar
ts.Thet
imeoft
hebr
ief
ingi
stypi
cal
l
yal
soconsi
der
edt
her
epor
t
t
ime f
ort
he f
li
ghtat
tendant
.The pur
serorl
ead f
li
ghtat
tendantconduct
sthe
br
ief
ing and goes t
hrough a ser
ies oft
opi
cs t
o ensur
e each f
li
ghtat
tendant
pr
epar
ed.I
tcanl
astf
rom 1
0to30mi
nut
es,dependi
ngonhow mucht
imeyou
haveandwhati
t’scover
ed.

Whathappensaf
tert
hepr
e-f
li
ghtbr
ief
ing?Oncet
hepr
e-f
li
ghtbr
ief
ingi
s
compl
ete,youar
eal
lreadyt
ogo.Thecr
ew wi
l
lpr
oceedt
othegat
eandcheck-i
n
wi
tht
hegat
eagent
.Thegat
eagent
swi
l
lthenal
l
ow t
hef
li
ghtat
tendant
sandpi
l
ots
t
oboar
dtheai
rcr
aftt
opr
epar
eitf
ordepar
tur
e.

 I
ntr
oduct
ionsAi
rcr
aftf
eat
ures

I
nsi
det
heai
rcr
aftcabi
nther
ear
emanyf
eat
ureswi
thvar
iousf
unct
ionsanduses.
Ther
ear
eal
sof
eat
urest
hatar
evi
si
bleandsomear
ehi
dden.
Soher
ewi
l
ldi
scuss
aboutt
hef
eat
ureshi
ddeni
ntheai
rcr
aftcabi
nandi
tsf
unct
ions.Eveni
fyouf
lyal
l
t
het
ime,t
hesehi
ddenspot
sandsymbol
swi
l
lsur
pri
seyouandcoul
devenhel
pto
makeyourf
loghtmor
ecomf
ort
abl
e.

 Themagi
cbot
tom cangi
vesyout
hemor
espace

Ther
ear
etwot
ypesofpeopl
eint
hewor
ld:peopl
ewhol
i
kewi
ndow seat
s,and
peopl
ewhopr
eferai
sl
eseat
s(nobodyl
i
kest
hemi
ddl
e).I
fyou’r
ethel
att
er,t
ake
not
iceofyourar
mrestnextt
imeyouf
ly.Feelar
oundneart
hehi
ngeandyou’l
l
mostl
i
kel
ydi
scoverabut
tonwhi
chal
l
owst
he 
armr
est
 t
opopup,i
nst
ant
lygi
vi
ng
youmor
espacet
orel
ax.
Thebut
toni
sther
etohel
pyouexi
tthepl
anemor
equi
ckl
yandeasi
l
yincaseofan
emer
gency.Butevenonar
egul
ar,di
sast
er-f
reef
li
ght
,it
’sagr
eatwayt
ogeta
l
i
ttl
ebi
tofext
ral
egr
oom.
  Thehi
ddenhandr
ail

You may have not

iced t
hat f
li
ght at
tendant
s al
ways t
ouch t
he over
head
compar
tment
s whi
l
ethey’r
e wal
ki
ng down t
he ai
sl
es.
Itt
urns outt
hatt
he
over
headst
oragecompar
tment
shave 
scal
l
opededges 
alongt
hebot
tom t
ohel
p
yougetabet
tergr
ip.Goaheadandgr
abhol
dofi
tthenextt
imeyou’r
ewal
ki
ng
downt
heai
sl
e,si
ncei
t’sal
otmor
epol
i
tet
ouset
hishi
ddenhandr
aili
nst
eadof
t
ouchi
ngr
andom peopl
e’sseat
sasyoumakeyourwaybackt
othebat
hroom.

 Hol
esi
nthewi
ndow

Youmayhaveal
readynot
icedt
hatyourpl
anewi
ndow i
sact
ual
l
ymadeoft
hree
separ
atepanesoft
hickgl
ass.Butdi
dyouseet
hehol
eint
hemi
ddl
e?Thi
sfeat
ure
pr
otect
sagai
nstt
he 
pressur
edr
op 
int
heat
mospher
e.Whi
l
efl
yi
ng,t
heout
sideai
r
pr
essur
e dr
opsdr
amat
ical
l
yascompar
ed t
he pr
essur
einsi
de t
he pl
ane.That
mi
ddl
epaneofgl
asswi
tht
hehol
eini
thel
pst
obal
ancet
hingsout
.Thei
nnergl
ass,
meanwhi
l
e,pr
otect
sthatmi
ddl
egl
assf
rom shat
ter
ing.

 Secr
ethandcuf
fs

Di
srupt
iveorvi
olentpassenger
scan’texact
lygett
hrownoutl
i
ket
heycani
na
r
est
aur
ant or bar
. Because of t
his, ever
y ai
rpl
ane has a pai
r of
 hi
dden
handcuf
fs 
so f
li
ght at
tendant
s can r
est
rai
n anyone f
ight
ing or causi
ng a
di
stur
bance.Butbewar
e— i
fyou’r
eact
ingcr
azy,youmaybet
hecat
alystf
oran
emer
gencyl
andi
ng,i
nwhi
chcaseyou’l
lpr
obabl
ywi
ndup 
arr
est
ed 
uponar
ri
val
.

 Axe

Ai
rpl
anesusedt
ost
ockaxesi
ncaseofacr
ashsot
hatt
hecr
ew coul
dbr
eak
t
hrough panel
stof
ightan el
ect
ri
calf
ir
e.You mi
ghtst
il
lsee t
hem t
oday,but
most
 ai
rl
ines 
haver
epl
acedaxeswi
thcr
owbar
sasanant
i-t
err
ori
sm measur
e.

Af
terr
eadi
ng t
he mat
eri
alabouti
ntr
oduct
ion t
o cabi
n cr
ew above.So,
pl
easedot
heexer
cisesofvar
iousski
l
lsbel
owr
elat
edt
othemat
eri
alabove.
Task1
Di
rect
ion:
Mat
cht
hepr
e-f
li
ghtt
askst
othepi
ctur
es.Thensuggestt
he
or
deri
nwhi
cht
heyar
ecar
ri
edout
.

1
.Checkal
lthebl
anket
s,comf
ortki
ts,headphones,newspaper
,et
car
eloaded.
()

2.Checkemer
gencyequi
pmenti
swor
kingandpl
ace.
()

3.At
tendt
hepr
e-f
li
ghtbr
ief
ing. ()

4.Checkal
lthef
oodandgal
l
eyequi
pmenti
sloaded
()

5.Car
ryoutasecur
it
ycheckoft
heai
rcr
aft
()
Task2
Di
rect
ion:Li
sten.Compl
eteI
nfor
mat
ion.

Whoi
stal
king? Conver
sat
ion Have t
hey meet
bef
ore?

a. Capt
ainand f
ir
stof
fi
cert
o ____________________ __________________
cabi
nsuper
visor

b. Fl
i
ghtat
tendantt
ofl
i
ght ____________________ __________________
at
tendant

c.Pur
sert
ofl
i
ghtat
tendant ____________________ __________________

Task3
Di
rect
ion:Putt
hewor
dsi
nther
ightor
dert
omakesent
encesf
rom t
he
conver
sat
ions.

1.I
'm pur
serthetoday
___________________________

2creweconomyl 'minmembersenior
___________________________

3bothGoodmeett oyou
___________________________

4alreadyeachknow otherWe
___________________________

5aredoingHow you?
___________________________

6.agai
ngoodl
t'
sseet
oyou
________________________________
Task4
Di
rect
ion:Lookatt
hepi
ctur
es.Mat
chdescr
ipt
iona-cwi
tht
he
pi
ctur
es.

a.Pur
sert
ocabi
ncr
ew pr
e-f
li
ghtbr
ief
ing ()

b.Fl
i
ghtcr
ewt
ocabi
ncr
ew pr
e-f
li
ghtbr
ief
ing ()

c.Passangerpr
e-f
li
ghtbr
ief
ing ()

Task5
Di
recti
on:Thecabi
ncrew of
tenaskquest
ionsduri
ngpr
e-fli
ght
br
ief
ings.Uset
hewordsintheboxtocompletet
hequesti
ons.
ar
e can l
ong manymuchwhatwhenwher
e

1
.How___________ chi
l
drenar
eonboar
d?
2.How __________i
sthest
opover
?

3.__________ wi
l
lthewheel
chai
rgo?

4.________ wi
l
lwear
ri
vei
nMoscow?

5.How ___________i
nfor
mat
iondowehave?

6._________ t
imewi
l
lthepassenger
sboar
dtheai
rcr
aft
?

7._________ t
her
eanyot
herpassenger
swi
thspeci
alneeds?

8.__________ yout
ell
mewhatt
odo?

Task6
Di
rect
ion:Mat
cht
hewor
dst
omakear
easonanai
rcr
aft
.

1
.car
go(F) a.cabi
n

2.emer
gency b.cl
ass

3.f
ir
st c.deck

4.f
li
ght d.exi
t

5.over
wing e.st
ati
on

6.economy f
.hol
d

7.cr
ew g.hat
ch
Task7
Di
rect
ion :Mat
ch t
he emer
gency equi
pmenti
nthe box wi
tht
he
pi
ctur
es.Wher
eiseachi
tem f
oundonboar
danai
rcr
aft
.

cr
ashaxeemer
gencyl
i
ght
ing f
ir
stai
dki
t f
ir
eext
ingui
sher

t
orch l
i
fej
acketmedi
calki
t nosmoki
ngsi
gn

oxygencyl
i
nder saf
etycar
d seat
bel
ts smokehood
Task8
Di
rect
ion :Compl
etet
he t
abl
e wi
tht
he l
ocat
ionsoft
he equi
pment
i
nthepi
ctur
e.

Equi
pment i
n on Under
/ Above/ Near/
bel
ow over cl
oset
o

1
.Saf
etycar
d Seat
pocket

2.Emer
gency

l
i
ght
ing

3.Li
fej
acket
4.Seatbel
t

Al
l
seat
s
5. Oxygen
cyl
i
nder
 REFERENCES

El
l
ii
s,S.,&Lansfor
d,L.(201
0).Engli
shforCabi
nCr
ewEXPRESSSERI
ES.Uni
ted
Kingdom:Oxfor
dUniversi
tyPress201
0.

Har
ding,A.( 201
8,May1 5).HiddenAirpl
aneFeaturesYouNeverKnewExisted.
Retri
evedJune22,2020,f rom ShowbizCheatSheet:
htt
ps://www.cheatsheet.
com/cult
ure/
hidden-ai
rpl
ane-f
eatur
es-you-never
-knew-exist
ed.html/

Laur
en.(n.d.
).What'
sHappeni ngataCabinCrewPre-f
li
ghtBr
ief
ing.Ret
ri
eved
June22,2020,from TheseGoldWings:
htt
ps:/
/www.thesegoldwings.
com/
pre-fl
i
ght
-bri
efi
ng/

Lei
tch,C.(201
7,June1 .How t
4) oBecomeaCabinCrewMember .Retr
ievedJune
22,2020,f
rom Car
eer
Addict
:ht
tps:
/www.
car
eeraddi
ct.
com/become-cabin
-crew

SEKOLAHPRAMUGARI .(2019,Apri
l14).TugasdanTanggungJawabPr amugari
yangTakBanyakor angKetahui.Retri
evedJune22,2020,f
rom FAAST:
htt
ps:
/pramugari
.i
nfo/t
ugas-dan-tanggung-jawab-pr
amugari
-yang-t
ak-
banyak-or
ang-ketahui.
html