Dialog front office hotel

Nama kelompok :

Delfi paskah kristiani sau 216398

Evangelin Estevania Pelle 216400

V: Good afternoon miss, may I help you?

D: Yes, I’d like to check out now

V: Sure, may I know your number room, mis?

D: Yes, it's room 88 and here's my room key.

V: Ok, wait a moment miss. Ouh ya miss, before you check out you can pay off the mini bar bill first,
Miss?

D: Oh sure, so how much is the total?

V: It is Rp.1.250.000,- Miss. (one million two hundred and fifty thousand rupiah)

D: I see. Can I see the detail first?

V: Of course. Here it is, Mis.

D: OK. That’s true.

V: Excuse me, Mis. How would you like to pay?

D: Do you accept debit card from BNI Bank?

V: I’m so sorry, Mis. We only take credit card or cash.

D: Well, let me pay cash then. Here it is

V: Ok. Here is your change, Miss. Rp.50.000,- (fifty thousand rupiah)

D: Thanks, You can keep the change.

V: Oh Thank you so much Miss. Is there anything else I can do help you, Miss?

D: My pleasure. Ouh Ya can you call a taxi for me, please?

V: Of course, Miss. We provide shuttle service to the airport if you need.

D: Oh ya great. I think I need It now.

V: Sure. I will get it for you. Please wait a moment.

D: Ok sure. No problem

V: Ok, Mis. Our shuttle car for you is ready in front the lobby. Thank you for choosing our hotel and
Have a safe trip home, Miss.

D: Thank you so much. Good bye.

V: Good bye,pleased to meet you.