Professional Documents
Culture Documents
1. Purpose
To identify and provide platform for training identification & review the performance of the
employees at different intervals under the preview of quality management & laboratory
management system.
2. Scope
This procedure is applicable to all employees of QA Lab.
4. Procedure
4.1 Orientation to New Employees
A basic core of material is discussed with the new employee. This includes the specific characteristics of the
facility (layout of facilities, other employees, history, mission, goals, and roles of employee). This kind of
information provides the "big picture" of the organization to the new employee. Personnel policies including
probationary period, disciplinary actions & work schedule. New employees are always interested in their
benefits. The items such as pay, payday, vacation, sick leave, and other benefits are briefed to them. Specific
job responsibilities to the new employee is assigned, how the job relates to other work performed. Finally,
new employees are introduced to other employees within the organization. In case any question newly hired
employees are given satisfactory answers.
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The employee is then assigned specific tasks and assignments related to his position and given on-job
training within the period of 90 days. During the on-job training, his/her performance is monitored by
immediate head.
Based on identified training needs HOD/Incharge fills training need analysis form then plans and arranges
internal training sessions for employees. After training the training records of employees is maintained with
HOD sign. At different Intervals effectiveness of the training are carried out through practical and written
evaluation. Training for lab personals should be conducted as mentioned above.
Training evaluation is carried out when required. At different Intervals effectiveness of the training are
carried out through practical and written evaluation. It is the responsibility of HOD/Lab Incharge to carry out
training evaluation of lab personnel and maintain its record.
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1. It is the responsibility of the HOD/lab In charge to prepare authorization form for lab personals
and maintain its records accordingly. Make decisions to conduct training where needed. Lab
personnel shall be authorized for performing the test on their own after performing the test under
supervision of authorized person. But the following conditions apply before this level of
authorization is granted.
b. All tests should be successful, unsuccessful tests will not be added in this evaluation and the trainee
will have to try again.
c. Lab head and lab In charge are satisfied by his/her handling of test, performance and related
activities and considers him/her a reliable source.
If any external training is required the HOD of QA arrange an external training accordingly.
After completion of course, the concerned person submits a copy of course certificate to HOD. These
certificates are filed in the training records of concerned employees are updated.
Prepare
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The first step in this process is to prepare the learner. The trainer puts the learner at ease and explains why
the skill to be learned is important. The trainer also explains any problem that may be involved and how to
deal with them.
Tell
The task is thoroughly explained. It is broken down into key parts or steps. Most employees will find that
learning several smaller tasks and putting those together is easier than trying to learn one large skill all at
once.
Show
Demonstration is given exactly how the task or skill is to be done for the employee. Employees are involved
by asking questions and getting feedback.
Do
The learner now has the opportunity to perform or do the task. The trainer needs to help the learner develop
confidence by carefully monitoring the learner at first, then allowing him or her to work without supervision.
The employer needs to make sure that the employee does each step correctly and avoids developing any bad
habits.
Review
Honest feedback is given to the learner in terms of encouragement, constructive criticism and additional
comments. This is a great opportunity to praise the employee or correct their progress.
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Training Policy
Annual Training schedule of Levi’s Methods.
Material of training (Levi’s Testing methods/Performance standards)
Testing Accessories/Consumables
Attendance form informed/received
Training form
Training assessment form
Training need assessment form
Test Authorization form