ORAL COMMUNICATION

IN CONTEXT
Prepared by Ms. Andrea B. Almazan
OPENING PRAYER

Loving heavenly Father,

We come to you this hour asking for your blessing and help as we are gathered.
We pray for your guidance in the matters at hand and ask that you would clearly show
us how to conduct our work with a spirit of joy and enthusiasm.
Give us the desire to find ways to excel in our work.
Help us to work together and encourage each other to excellence.
We ask that we would challenge each other to reach higher and farther to be the best
we can be.
We ask this in the name of the Lord Jesus Christ.
Amen.
 CHECKING OF
ATTENDANCE

Say “present” after your name is called.

 A QUICK REVIEW

1. Define communication in your own words.

2. Explain the nature of communication.
3. Enumerate the elements of communication.
4. Explain the process of communication.
5. Differentiate the three standard models of communication.
6. Enumerate the models following the …
a. linear model of communication
b. interactive model of communication
c. transactional model of communication
7. Discuss each functions of communication and give examples.
 EFFECTIVE
COMMUNICATION
Module 2
 1
Distinguish the unique
feature/s of one
MODULE communication
process from the
OBJECTIVES other.

3 2
Use various strategies
in order to avoid Explain why there is a
identified breakdown in
communication communication.
breakdown at home.
 TABLE OF CONTENTS

01 02
LESSON LESSON
Features of an Effective Barriers to
Communication Communication

03
LESSON
Verbal and Nonverbal
Communication
 QUESTIONS TO PONDER

1. Who, in your opinion, is a good

communicator?
2. Why do you think he or she
communicates well?
LESSON 1
Features of Effective
Communication
SCOTT M. CUTLIP
ALLEN H. CENTER
GLEN M. BROOM

They defined a set of

principles, known today as
the 7C’s of communication.
 COMPLETENESS
Complete communication is essential to the quality
of the communication process in general. Hence,
communication should include everything that the
receiver needs to hear in order to respond, react, or
evaluate properly.
 CONCISENESS
Conciseness does not mean keeping the message
short but making it direct or straight to the point.
Insignificant or redundant information should be
eliminated from the communication that will be sent
to the recipient.
 CONSIDERATION
To be effective, the speaker should always consider
relevant information about the receiver such as
mood, background, race, preference, education,
status, needs, among others. By doing so, the
speaker can easily build rapport with the receiver.
 CONCRETENESS
Effective communication happens when the
message is concrete and supported by facts,
figures, and real-life examples and situations. In this
case, the receiver is more connected to the
message conveyed.
 COURTESY
The speaker shows courtesy in communication by
respecting the culture, values, and beliefs of the
receiver. Being courteous all the time creates a
positive impact on the receiver.
 CLEARNESS
Clearness in communication implies the use of
simple and specific words to express ideas. It is also
achieved when the speaker focuses only on a single
objective in his or her speech so as not to confuse
the audience.
 CORRECTNESS
Correctness in grammar eliminates negative impact
on the receiver and increases the credibility and
effectiveness of the message.
QUESTION TO PONDER

If a speaker follows all the features in

effective communication, will every
communication activity always be
successful?
LESSON 2
Barriers to
Communication
 COMMUNICATION BARRIERS

BARRIERS DESCRIPTION

This is the most common communication barrier. It refers to the inability to

Linguistic Barrier
communicate using a language.
 CAUSES OF LINGUISTIC BARRIER

1. Difference in Language
2. Regional Accents, Dialects, and Pidgins
3. No Clear Speech
4. Use of Jargons and Slang
5. Word Choice
6. Literacy and Linguistic Ability
7. Grammar and Spelling
 COMMUNICATION BARRIERS

BARRIERS DESCRIPTION

This is the most common communication barrier. It refers to the inability to

Linguistic Barrier
communicate using a language.

This occur due to the physical condition of the speaker or receiver which might
Physiological Barrier even be physical disabilities which includes sensory dysfunction and other
physical dysfunctions.
CAUSES OF PHYSIOLOGICAL BARRIER

1. Deafness and Hearing Impairment

2. Blindness and Vision Impairment
3. Speech Disorders
4. Memory
5. Selective Perception, Filtering, and Alertness
(Attention)
6. Physical Condition
 COMMUNICATION BARRIERS

BARRIERS DESCRIPTION

This is the most common communication barrier. It refers to the inability to

Linguistic Barrier
communicate using a language.

This occur due to the physical condition of the sender or receiver which might
Physiological Barrier even be physical disabilities. It includes sensory dysfunction and other physical
dysfunctions.

This refers to the influence of the psychological state of the communicators which
Psychological Barrier
creates an obstacle for effective communication.
CAUSES OF PSYCHOLOGICAL BARRIER

1. Lack of Attention
2. Poor Retention
3. Distrust and Defensiveness
4. Perception, Viewpoint, Attitude, and Opinions
5. Emotions
6. Closed Mind and Filtering
7. Premature Evaluation
 COMMUNICATION BARRIERS

BARRIERS DESCRIPTION

This is the most common communication barrier. It refers to the inability to

Linguistic Barrier
communicate using a language.

This occur due to the physical condition of the sender or receiver which might
Physiological Barrier even be physical disabilities. It includes sensory dysfunction and other physical
dysfunctions.

This refers to the influence of the psychological state of the communicators which
Psychological Barrier
creates an obstacle for effective communication.

Cultural diversity makes communication difficult as the mindset of people of

Cultural Barrier different cultures are different, the language, and signs and symbols are also
different.
 CAUSES OF CULTURAL BARRIER

1. Language
2. Signs and Symbols (Semiotics)
3. Stereotypes and Prejudices
4. Behavior and Beliefs
5. Ethnocentrism
6. Religion
 COMMUNICATION BARRIERS

BARRIERS DESCRIPTION

This is the most common communication barrier. It refers to the inability to

Linguistic Barrier
communicate using a language.

This occur due to the physical condition of the sender or receiver which might
Physiological Barrier even be physical disabilities. It includes sensory dysfunction and other physical
dysfunctions.

This refers to the influence of the psychological state of the communicators which
Psychological Barrier
creates an obstacle for effective communication.

Cultural diversity makes communication difficult as the mindset of people of

Cultural Barrier different cultures are different, the language, and signs and symbols are also
different.

It is the environmental and natural condition that acts as a barrier in communication

Physical Barrier
in sending the message from sender to receiver.
 CAUSES OF PHYSICAL BARRIER

1. Environment or Climate
2. Time and Distance
3. Medium Disturbance or Technical Problem
4. Noise
5. Information Overflow
 LESSON 3
Verbal and Nonverbal
Communication
 VERBAL COMMUNICATION

Verbal communication refers to

an interaction in which words are
used to relay a message.
FEATURES OF VERBAL COMMUNICATION

APPROPRIATENESS BREVITY

CLARITY

ETHICS VIVIDNESS
Instruction: Interpret the following stickers.
 NONVERBAL COMMUNICATION

Nonverbal communication refers

to an interaction where behavior
is used to convey and represent
meanings.
TYPES OF NONVERBAL COMMUNICATION

CHRONEMICS KINESICS

VOCALICS PROXEMICS

HAPTICS ARTIFACTS
 Mastery of nonverbal communication is important for several reasons.

It enhances and emphasizes the message of

It serves as a channel to release tension and
1 your speech; thus, making it more meaningful, 6
nervousness.
truthful, and relevant.

It can communicate feelings, attitudes, and

2 7 It helps make your speech more dramatic.
perceptions without saying a word.

It can sustain the attention of listeners and keep

3 8 It can build a connection with listeners.
them engaged in the speech.

It gives the audience a preview of the type of

4 9 It makes you a credible speaker.
speaker you are.

It makes you appear more dynamic and It helps you vary your speaking style and avoid a
5 10
animated in your delivery. monotonous delivery.
 END OF
DISCUSSION