 EDUCATION
HUFLIT UNIVERSITY
PHAM THI NGOC HAN
General Affairs Assistant/ Business
Development & Project Supporter
 +84 982 435 305
 ngochan.2902@gmail.com
 Ho Chi Minh City, Vietnam
OBJECTIVE
About myself, I have 2 years
experience as a General Affairs Officer
in Aeon Fantasy Vietnam Ltd.. The
position I work in is multitasking, so
through this job I promote the ability to
work in a team as well as work
independently under the pressure to
complete many tasks in a short time.
With the experience and knowledge I
have learned, I can undertake a good
position as an assistant or willing to
try career up in the Business
Development & Project segment.
More than that, with enthusiast and
eagerness to learn as well as quick
adaptability of young people, I am
passionate and dedicated
contributing to the growth within the
organization.
SKILLS
Office
Logical thinking & Creative
Communication
Teamwork
SEP, 2014 - AUG, 2018
Major: Hospitality Management
GPA: 2.78/4
 WORK EXPERIENCE
AEON FANTASY VIET NAM CO., LTD FEB, 2019 - APR, 2021
Position: General Affairs
1. GENERAL AFFAIRS TASKS:
1.1 Office management:
- Office expense: operating costs related to the administrative department
- Staff uniforms: Manage inventory; new employee listings and uniform allocation; find
suppliers and order uniforms for staff
- Contracts: manage and hosting service contracts of departments in the company.
Deal contracts with new suppliers
- Office operation: Work with the building so that the main office is operated in optimal
condition
- Booking Business trip:
+ Coordinate with departments to plan their trip
+ Booking air tickets and accommodation with out source
- Health check: Schedule regular health checks for employees according to regulations
- Company trip: Find a place, find a travel agency, make a team building plan for the
company's staffs
- Company’s parties: Arrange and organize company parties
1.2 License:
Performing the change of company license (Headquarters, Company's branches and at
business locations affiliated to parent company)
1.3 Foreign:
- Extension of work permit, Visa for foreigners
- Expenses related to rent, school fees, and other Foreign’s family fees.
Recognition and Gains:
- Planning skills, teamwork
- Knowledge in the process of changing administrative documents of the company
- Connecting company employees through collective activities
to
2. PROJECT TASKS:
- Purchasing order:
+ Order stationery, items related to operations in preparation for opening new stores
- Camera system:
+ Check the camera layout with the contractor, fix the camera layout to suit the
required position
+ Check specification of the system, check quotes and deal with contractor- Network
system:
+ Install network lines as required by the new POS system
+ Search for installed network operator and check the required network installation
layout
- Fire protection system:
+ Check the system quotes, check the layout of the fire protection system
+ Work with the authorities to take over the FPF system after the store comes into
operation
- Maintenance and repair:
+ Repair works: installation new cameras in store, repair of internet lines, maintenance
of fire extinguishers ...
Recognition and Gains:
- Improving in communication skills
- Negotiate prices and contract with new suppliers
- Flexibility in solving arising problems
- Basic understanding about the network
- Knowledge in the installation layout related to light electrical installation and fire
protection system
- Suggest to change some cleaning methods and materials for some of the store's
furniture to save more cleaning costs
The projects participated:
- Indoor play area Fanpekka Aeon Tan Phu (April, 2019)
- Renovation of the indoor play area Mollyfantasy & kidzooona Tan Phu (April, 2019)
- Indoor play area Mollyfantasy & kidzooona Viet Market (June, 2019)
- Indoor play area Mollyfantasy & kidzooona and Tiny kidzooona Aeon Mall Hai Phong
Le Chan (December, 2020)

3. HR TASKS:
- Recruitment:
+ Contact for quote recruitment channels
+ Post job vacancies
+ Arrange an interview schedule and contact candidates to interview
+ Filing: Arrange personnel records, labor contracts
- Claim Accident insurance:
+ Contact customers to get papers related to insurance claim procedures.
+ Contact an insurance company to make an insurance claim for customers who have
had an accident
Recognition and Gains:
- Knowledge the recruitment process
- Records management
- Knowledge the Insurance claim process

4. REPORT:
- Make Fire protection and Rescue reports in stores
- Reports related to GA; training COC for Japanese parties
Recognition and Gains:
- Knowledge in making report

KDDI HO CHI MINH GNOC NOV, 2018 - DEC, 2018

Trainee
- Self-learning about Network and Telecommunication
- Making report to present about company and what I learned in KDDI

 ACTIVITIES

RED CROSS 2017 - 2018

Blood Donation
Participate in the voluntary blood donation organized by the Red Cross Central Association

FACULTY OF TOURISM & HOSPITALITY MAR, 2015 - AUG, 2018

Activities in the university curriculum
- Faculty’s activities: 12-days trip to Central Vietnam
- Subject's event organization: running restaurants, running fair events

 CERTIFICATIONS
TOEIC Certificate issued by IIG Vietnam 2018

MOS (Excel and Word) Certificate issued by IIG Vietnam 2018

 REFERENCES

VU THI HONG NGOC (Ms.) LUONG THI THUY HANG (Mrs.)

HRGA assistant - AEON FANTASY VIET NAM Business Development & Project Manager -
Co., LTD AEON FANTASY VIET NAM Co., LTD
Mobile: +84 399 344 688 Mobile: +81 70 7599 8778

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