Professional Documents
Culture Documents
Lesson 1
Communication
- is the transaction of a business or purpose
- two kinds of participants: sender and receiver
Different definitions:
● According to G.G. Brown
- Communication is the transfer of information from one person to another
- whether or not it elicits confidence the information transferred must be
understandable to the receiver
Types of Communication
1. Verbal vs. Non-Verbal
2. Spoken vs. Written
3. Formal vs. Informal
4. Synchronous vs. Asynchronous -Synchronous communication is communication that
takes place in real-time, such as a conversation with a friend. In contrast,
asynchronous communication is communication that is not immediate and occurs
over long periods of time, such as letters, email, or even text messages.
5. Recorded vs. Unrecorded
Elements of Communication
1. Context
- refers to the environment of communication in which the interaction happens or
takes place
- Communication context is the prime element of every communication process
- For example, you may feel comfortable sharing your personal information with
close friends rather than colleagues.
- For example, Ela is talking to her husband informally, so she feels very
comfortable. Therefore, the social context has been designed from this
communication process.
- The context will be physical-context if they communicate face to face.
2. Sender
- also known as the encoder of the message
- significant element of the communication process
3. Encoder
- transforming abstract opinions and ideas into symbols such as words, pictures,
signs, and marks.
- For example, Ela has converted her thoughts into words to convey the message
to her husband called encoding.
4. Message
- refers to the information, ideas, feelings, opinion, thought, attitude, and view
that the sender wants to deliver to the receiver
- key element of any communication process
- senders need to ensure that the main objective of the message is clear and
understandable.
5. Channel
- Channel is the way or tool of transmitting the message.
- also known as a medium in communication that conveys the message from
sender to receiver.
- In face-to-face communication, the sender’s senses, such as hearing, seeing,
smelling, touching, and tasting, are the channel of transferring the information.
- The most common example of communication channels is TV, Radio,
Newspapers, Social media, and five human senses.
6. Decoder
- “the process of” translating an encoded symbol into the ordinary
understandable language in contrast to the encoder.
- the receiver converts the symbols into thoughts received from the sender.
7. Receiver
- is a person for whom the message is targeted
- the receiver is the audience of the communication process
8. Feedback
- refers to the response of the receiver or audience.
- helps the sender in confirming the correct interpretation of the message by the
decoder
9. Noise
- refers to the communication barrier or obstacles to effective communication.
- unwanted element of the communication process that communicators always
want to avoid during the interaction.
- The five types of noise in communication are Physical noise, Physiological noise,
Psychological noise, Semantic noise, and Cultural noise.
Lesson 2
Intercultural Competence
● the ability to function effectively across cultures
● is a valuable asset in an increasingly globalised world
Global Communication
● Refers to the people or nation of the world, considered as being closely connected by
modern telecommunications
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Gender Sensitivity
● WHAT IS GENDER SENSITIVITY?
- refers to the aim of understanding and taking account of the societal and
cultural factors involved in gender-based exclusion and discrimination in the
most diverse spheres of public and private life.
- being appreciative of others' feelings. In that context, gender sensitivity is about
being considerate of the opposite gender's feelings. The reason this is important
is because men and women think differently, and obviously, have varying
perspectives.
Lesson 4
Types of Communication According to Context
● Intrapersonal Communication
- Communication that occurs in you own mind
- Basis of your feelings, your feelings, biases, prejudices, and beliefs
● Interpersonal Communication
- Communication between two people but involve more in informal
conversations.
● Group Communication
- Communication in small groups consists of three or more people who share a
common goal and communicate collectively to achieve it.
● Public Communication
- Public communication happens when a person or a group of people gather
and start sharing information to an audience or give a presentation on certain
topics to deliver a message.
Lesson 5
Varieties of English
Varieties of English -Australian English, New Zealand English, Canadian English, South African
English, Indian English and Caribbean English
American British
Often o-fen of-ten
● In Use of Words
American British
attorney barrister
cab taxi
fries chips
stove cooker
flyover overpass
yard garden
vacation holiday
elevator lift
truck lorry
● In Spelling
American British
favor favour
theater theatre
liter litre
color colour
tire tyre
● In Expression/Slang
American British
ticket chiketo
taxi takushi
limousine rimujin
headphone hedohon
teacup tikapu
Examples of Interlanguage
: Mek mi tell unuh bout mi likkel bwoy; im luv kaan.
Let me tell you about my little boy; he loves corn.
Kinds of Text
1. Expository
- Expository texts, or informational texts, are non-fiction texts that give facts and
information about a topic
- Descriptive: tells what something is
- “Descriptive” expository texts
- Author describes a topic by listing characteristics, features, and examples.
- Sequence/Procedure: tells how to
- Cause/Effect: tells why something happened
- Problem/Solution: tells a problem, give solution
- Compare and Contrast: tells how 2 things same and different
- Enumerative: list on topic
2. Narrative
- an imaginative story to entertain people.
3. Argumentative
- one that has the purpose of showing opinions in favour of a particular subject,
and of convincing or persuading the reader about some ideas or a particular
position.