Princess Theresa Mae E.

Abugan
402 Burgos St. Pob. West, Umingan, Pangasinan

Administrative Assistant Position Expectations

Responsibilities?
In an administrative position, you will be in charge of a variety of administrative duties that
ensure the smooth operation of your employer's business. Your responsibilities will depend on
your profession and the business you work for, but they could include:
● Responding to enquiries received via phone, email, and social media and, when
necessary, referring them to other personnel
● Composing letters and reports on a computer at work
● Incoming and outgoing mail processing
● Making and keeping records on computers
● Keeping paper records
● Keeping track of inventory and office supplies, and placing orders as necessary
● Performing rudimentary bookkeeping tasks
● Scheduling conferences, meetings, and other events
● Keeping records of business meetings
● Arranging appointments for managers and executives

Environment?
Administrative assistants operate in a variety of office environments, including those in law
companies, hospitals, government offices, schools, and private businesses.

While some administrative assistants operate independently in their own offices, usually near to
the CEO they support, others collaborate in shared offices with other administrative
professionals. Most administrative assistants own a computer of their own. Rarely do they share
workstations with other staff members of the organization.

Offices where administrative assistants work are typically calm places, but when deadlines
approach or business operations pick up, they can become stressful.

Princess Theresa Mae E. Abugan

402 Burgos St. Pob. West, Umingan, Pangasinan

The Qualities of a Competent Administrative Assistant

A company's daily operations are supported by an administrative assistant, sometimes referred

to as an administrative professional, executive assistant, secretary, office clerk, or personal

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 assistant.

Additionally, administrative assistants frequently collaborate directly with senior-level staff

members and executives to handle organizational tasks including taking phone calls, scheduling
meetings, and arranging travel on their behalf.

Vital administrative abilities

● Secretaries, executive assistants, and general administrative employees need the
following in order to add value to their organizations and succeed in their positions:

● The foundation of the administrative profession is having strong organizational skills. It

entails keeping track of schedules and calendars, organizing all documents (digital or
physical), and planning ahead constantly.

● Clear communication skills are essential because administrative assistants handle all the
communications that CEOs don't have time to handle. They frequently have to respond
to emails, handle calls on behalf of executives, and speak with VIPs, so being able to
communicate clearly, with accurate spelling and a kind phone manner, is crucial.

● IT proficiency is necessary for an administrative position. It is essential to be proficient

with Microsoft Office and any additional technologies that may be used within the
organization (such as project management software).

● Since administrative professionals frequently have access to private messages, strategy

sessions, financial data, and other sensitive information. They must be trusted to keep
this information private.

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