SIDDHARTH SWAMI

C2422, 12th Avenue, Gaur City 2 , G. Noida - 201009

Mobil No: (+91) 8826885990, 7982050273
E mail: swami.sid1984@hotmail.com

COMPETENCY FORTE

 Multi-skilled professional with over 11 Years of accomplished experience with leading Organizations
in fields of Operations, Hiring and Sourcing.
 Currently working with Arvada Excel Pvt. Ltd. as a Astt. Manager – Talent Acquisition: Human Resources
(Delhi/NCR).
 Expertise in sourcing and recruiting in bulk for Voice, Non-Voice (Domestic/ International)

AREAS OF EXPERTIES

Managing Vendor Channel

 Responsible for developing External recruitment agencies for BPO hiring.
 Training, Managing and Developing External recruitment agencies as per the requirements
 Responsible for payout and issuing and re-issuing vendor contracts.
 Managing the complete recruitment life-cycle for Hiring & Sourcing
 Preparing Vendor roster as per the availability of the recruiters.

Internal Referral
 Responsible for implementation and management of the referral program.
 Responsible for educating employees about the referral schemes and present requirement
 Responsible for providing timely feedback and payout’s to the referee.
 Rolling out different referral schemes to attract more referrals.
 Managed ERP program for internal referrals.


AD Walk-ins
 Responsible for understanding the present dynamics before releasing newspaper AD.
 Checking and cross checking the present News paper packages, circulation, etc with our different
Marketing agencies before finalizing the AD or newspaper.
 Checking the print material for any defects.

Support Hiring
 Overall responsible of identifying, selecting, offering and on-boarding of candidate for support
hierarchy from Executive till Team Leader level
 Responsible for meeting the target by maintaining compensation and cost per hire budget.

EXPERIENCE AND PROFESSIONAL DEVELOPMENT

Astt. Manager -TA & Ops

Arvada Excel Pvt. Ltd., 9thJanuary, 2021 – Till date
Functional Accountabilities:

 Heading a team of 8 HR Executives to drive numbers from them and help them with any issues they
are facing in sourcing candidates through different channels.
 Hiring remotely for an a MNC in Hyderabad.
 Responsible for monitoring & driving recruitment costs & efficiency.
 Perform a number of employee engagement actives so as to make the environment fun filled.
 Help the onboarding team in documentation and performs the induction for the new joiners.
 Active member of the EGT (Employee Grievance Team). Tried and resolved the grievances of the
employee in a positive manner to create a healthy working environment.

Manager -Talent Acquisition (Delhi/NCR)

KVC, 2nd August, 2017 – 2nd October, 2018
Functional Accountabilities:

 Supporting the Client Sourcing (Delhi/NCR) managing number of clients within Delhi (NCR), for
bulk hiring (technical /non-technical).
 Responsible for managing bulk hiring and sourcing process, strategies and life cycle.
 Responsible for monitoring & managing the centre costs & the Client requirement at the same
time.
 Responsible for getting in touch with the respective HR person from the company to get their
current requirement and line-up the required candidates accordingly.
 Managing and controlling proper line-ups, offer drops and market intelligence
 Heading a team of 5 Recruiter's to drive numbers from them and help with any issues they are facing
in sourcing candidates through different channels

Senior Officer -Talent Acquisition (Delhi/NCR)

HGS, 14th July, 2014 – 26th July, 2017
TA Functional Accountabilities:
 Supporting the Channel Partner Sourcing (Delhi/NCR) managing all external vendors, direct
channels of recruitment, promoting Internal referrals for bulk hiring.
 Responsible for managing bulk hiring and sourcing process, strategies and life cycle.
 Responsible for monitoring & driving recruitment costs & efficiency
 Managing and controlling early attrition, offer drops and market intelligence
 Projects undertaken- Alternate channels of recruitments, Business Forecasting, JD collation &
Analysis, indirect cost reduction and candidate experience.
 Heading a team of 5 interns to drive numbers from them and help with any issues they are facing in
sourcing candidates through different channels.

OPS Functional Accountabilities:

 Acted as a single point of the contact for the employees and managers in the business unit.
 Proactively supported the delivery of HR Processes.
 Built a strong business relationship with the internal client.
 Actively identified gaps, proposes and implemented changes as and when required.
 Recruited personally the key talents for the client.
 Facilitated the management team to bring best solutions for employees
 Acted as the performance improvement driver.
 Designed succession plans for key talents and key job positions
 Acted as the member of the HR Management Team
 Developed HR team members so that they can become HR Business Partners
 Performed a number of employee engagement actives so as to make the environment fun filled.
 Helped the onboarding team in documentation and performs the induction for the new joiners.
 Discussion and negotiation of the salary.
 Was an active member of the EGT (Employee Grievance Team). Tried and resolved the grievances of
the employee in a positive manner to create a healthy working environment.
 Performed exit interviews and take care if there are any such issues that can be rectified and the
employee can be retained with the organization.
 Kept regular skips with different teams to understand if they are not going through any work
pressure that can result in attrition.

Key Achievements:

 Have contributed by providing extensive support to the front line hiring team through & also at the
same time making sure that the vendor channel performance is not affected.
 Received appreciation mails from the immediate manager and AVP for consistent performance
month on month.
 Successfully identified and developed new & old channel partners.
 Have contributed more than 40% of the total voice joining.
 Increase direct contribution from 7.7% to 10%
 Recognized for closing some urgent openings i.e. MIS, HR and TL within TAT.
 Have contributed good numbers in hiring candidates for an International Mediclaim process on a 3
months deputation to Hyderabad. Also supported remotely for closing numbers for different
domestic and international processes in Bangalore and Mumbai.

Senior Officer – Technical Support

DELL, Dec, 2011 – Nov, 2013

 Helped the US customers to get their technical queries resolved for the Dell products.
 Generating business for the company by upgrading the warranty and selling the S/W and H/W
peripherals for desktops, laptops and printers.
 Have been meeting my daily targets on a daily basis since first day.
 Was also a part of the Incident Management Team(IMT) where in we used to get incidents reported
by various clients which we used to resolve within stipulated TAT.
 Was awarded the best IMT member for the last quarter.

Technical Support Officer

WIPRO, FEB, 2009 – DEC, 2011

 Worked as Floor Support for OJT batches ((Email)

 Also worked in compliance Team for checking order rejections, compliance and order placements
(Email).
 Worked on the creation of common templates for emails and guiding the agents to provide proper
resolution and meet process requirements.

. EDUCATIONAL CREDENTIALS

X - 2001 - 60%
XII - 2003 - 50%
B. Sc(IT) - 2014 - 60%

COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint

Siddharth Swami