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Job Description - HR
Job Description - HR
Job title: Ocean Export Manager Level: Manager Department: Ocean Export
Manages and monitors the work load of each Ocean Export Team members to ensure accuracy,
and balance tasks among staff.
Monitors the team’s performance and identifies transactions and tasks that require special
handling or expediting.
Establishes work flow processes, reviews and revises these as needed in accordance with
customer needs, Company standards and ISO policies /assigns work to staff.
Prepares budget with detailed documentation for the Ocean Export Product, according to
instructions issued by Senior Management.
Responsible for product operational and sales activities as assigned by Sea Freight General
Manager
Ensures the timeliness of Billing, File Closing, Document Turnover and Booking as well as
Monthly Reporting for Senior Management.
Ensures Company compliance of, all applicable local and international laws, regulations, and
legal obligations.
Oversees, trains and advises team members and clients in areas of export administration
regulations, consular regulations, other government agency regulations, billing system,
accounting procedures and export services.
Reviews and audits work.
Negotiates rates with providers, i.e. truckers, warehouses, carriers.
Responds to rate requests received from clients and overseas offices/ agents.
Plans and prepares for periodic business reviews with clients, accompanies sales and
management on sales calls as required.
Performs / supervises timely closing/billing (invoice release) & accountability for profit of all
shipments assigned including those assigned to the Managers direct reports.
Responsibilities include participating in the interviewing, hiring, and training employees;
planning, assigning, and directing work processes; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving problems.
Job requirements
Bachelor decree, logistics is preferred.
Have a minimum of 10-15 years of industry experience with a focus on Ocean Export Freight
Forwarding.
Have a minimum of 5-10 years of supervisory/management experience.
Have a solid understanding and advanced knowledge of ACID, ENS regulations as well as
knowledge of all other government agency regulations governing Ocean Export shipments.
Possess knowledge of Incoterms, ISO 9001 procedures and hazardous materials regulations.
Possess exceptional leadership qualities with the ability to work independently, multi-task, be a
team player and work in a fast paced environment.
Possess excellent written and verbal communication skills.
Have strong computer skills and knowledge of Microsoft Outlook, Excel, Word and PowerPoint.
Approval: Date:
H.R: Date: