Professional Documents
Culture Documents
CHEF’S CHU!RROS
Submitted by:
Leader:
Batungbakal, Juan Enrique B.
Members:
Arcansalin, Christina Mae C.
Balag, Trisha Mae A.
Caser, Arriane Daisy
Castigador, Janna B.
Derequito, James
Duerme, Llewelyn C.
Evangelista, Nicole Anne T.
Hipolito, Marian D.
Jacama, Carl Joseph G.
Lachica, Faye B.
Lozano, Nathalieh A.
Oriondo, Giedel T.
Montecillo, Alexander
Romeo, John Gabriel G.
Solinap, Cassandra C.
Tawat, Elma Marie
Viado, Julean Jope M.
Grade 12 - A. Esteban
Submitted to
Chef’s Chu!rros was the chosen name of the business, which is inspired by
the expression 'Chef's kiss,' which implies that something is well-made or
good. The word kiss from the said gesture was changed with the ‘Chu!’,
which is an interjection or onomatopoeia for the sound of a kiss, and the
spelling of churros was extended to complete the name. The enterprise
wants to show that once the customers taste the delectable and cheflike
created churros that the business offers, they will undoubtedly execute a
Chef's kiss gesture as a statement of like and approval.
2. Nature of Business
FOOD SERVICE
The nature of the business falls under the food service. Foodservice is
usually making, transporting, or selling prepared foods for people, and
Chef’s Chu!rros, as a pastry dessert business inclined to this nature of
business, offers both ready-to-eat and ready-to-cook churros with orders
taken online and delivered prior to the chosen courier service of the
customer.
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Philippine College of Criminology
Academic Affairs Department
High School Division
● ESTD. 2022 - This text simply states the year of our company's
establishment and was added to fill out more of our identity in our
logo.
4. Industry Description
FOOD INDUSTRY
B. Business Profile
1. Vision
To be known as the leading brand of affordable but delicious ready-to-cook and
ready-to-eat churros in the global market.
2. Mission
To provide a pastry dessert that will fulfill the customer’s cravings with
ready-to-eat and ready-to-cook churros which will not only satisfy their cravings
but also bring out different types of happiness with our three dipping sauces.
3. Philosophy
Consistency
Being consistent in the taste and service of Chef's Chu!rros will also maintain the
status of our company as well as its profit and its customers. The consistency of
our ready-to-cook and ready-to-eat product along with the preferred dips of the
customers will be preserved for years.
Honesty
Being transparent about the feedback on Chef's Chu!rros' service and products
will be kept in mind by the company. We will not tolerate any problems that may
arise for years in the food industry.
Uniqueness
Carving the enterprise's identity into the minds of customers by giving the product
distinctive qualities, especially when it comes to its taste.
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Philippine College of Criminology
Academic Affairs Department
High School Division
Resolute
With the intent of growing the enterprise, any complaints will be solved
immediately with an effective resolution that will promise the customers that
these complaints won't happen again.
Realistic
Being realistic with our goals as well as towards our products that are based on
the customer's preferred churros and dipping sauces that will definitely meet their
satisfaction.
Objective
To be fair and unbiased to our customers as well as avoid prejudice in the
enterprise.
Sincerity
Being open and truthful as we accommodate the requests of the customers will
convey to them the sincerity of accepting their opinions and feedback.
4. Objectives
Chef’s Chu!rros provides food service, which offers two options. The first
option is cooked churros with a set of three flavor dips, including
chocolate, vanilla chocolate, and strawberry. If the customer wants their
dips with only one or two flavors, the management will accommodate
their request and follow their preference. They can also buy our dips
separately if they want more. The second option is to have it delivered to
your home. This will be a do-it-yourself (DIY) set up and cooked in their
respective homes. In order to purchase, the process will be held online
through a pre-order form and will be delivered by the courier of their
choice.
B. Competitive Advantage
Chef’s Chu!rros will operate in the place of Tondo. Tondo has many
delicacies, specifically in Ugbo St. It is slowly gaining popularity,
especially for food trips. The location of Chef’s Chu!rros is on Perla St.,
which is 1 km away from Ugbo St. The business is in the category of
pastry, which gives us a business opportunity. We provide three varieties
of dips in our churros, unlike other competitors, most of them provide only
one dip. Including the frozen churros, it brings convenience to our
customers to cook any day at their house. We offer promos not only to
entice our clients to purchase but also to make us known. Our product is
open to all ages as it can be enjoyed by children, teenagers, and adults. It
can be purchased by anyone as we will sell it at an affordable and
reasonable price.
C. SWOT Analysis
● Customer service
Strengths ● Budget-friendly
● Offers more to customers
● Lack of experience
Weakness ● Health and safety concerns of the
customers
● Customer Loyalty
Existing Competitive Rivalry ● Quality Differences
● Strong Finance Support
● Cost Advantages
Threat of New Market Entrants ● Specialist Knowledge
● Increased Bargaining Power of
Suppliers
● Number of Customers
Bargaining Power of Buyers ● Size of Each Order
● Price Sensitivity
● Substitute Services.
Threat of Substitute Products ● Cost of Change.
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Philippine College of Criminology
Academic Affairs Department
High School Division
E. PESTLE Analysis
● Weather
Environmental Factors ● Operate in the Availability of
Water
● Waste Treatment and Disposal
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Philippine College of Criminology
Academic Affairs Department
High School Division
A. Type of product
B. Branding
'Taste the bliss and make a Chef's kiss,' was inspired by the expression
which implies that something is well-made or good. The word ‘chu’
highlighted in the title is an interjection or onomatopoeia for the sound of
a kiss.
Department of Education
Philippine College of Criminology
Academic Affairs Department
High School Division
C. Labeling
II. People
We will have a broad target market. Children and adults enjoy eating delicious
treats. Therefore, people of all ages will be incorporated into our target market.
Department of Education
Philippine College of Criminology
Academic Affairs Department
High School Division
III. Location
Chef’s Chu!rros will be in Perla St. Tondo, Manila. Tondo has many delicacies,
specifically in Ugbo St that are slowly gaining popularity, especially for food
trips. Our location is 1 km away from Ugbo St which gives us a business
opportunity. Furthermore, we will also have an online shop wherein we can offer
long-distance delivery and pre-orders.
IV. Pricing
Printing 100.00
724.90
= 10
= 72.49 x .0898%
= ₱6.51 (frozen)
𝐸𝑥𝑝𝑒𝑛𝑠𝑒𝑠
Break-Even Point Quantity = 𝑆𝑒𝑙𝑙𝑖𝑛𝑔 𝑃𝑟𝑖𝑐𝑒
724.90
= 79.00
= 9.18 (frozen)
724.90
= 120
1.96
= 6.04
x 100
𝐸𝑥𝑝𝑒𝑛𝑠𝑒𝑠
Break-Even Point Quantity = 𝑆𝑒𝑙𝑙𝑖𝑛𝑔 𝑃𝑟𝑖𝑐𝑒
724.90
= 89.00
= 8.00 (cooked)
724.90
= 120
V. Promotion
Chef's Chu!rros will make use of social media as this is the easiest and
most accessible tool for promotion. We created a Facebook page to
promote our shop. We'll post and sell our products online as well as keep
the page updated for our customers to contact us. In order to get their
orders and information, they'll get an order form and fill it out.
Advertising through social media, such as Facebook, will be more likely
to be known by people as they'll be aware of the product and/or services
we offer.
Furthermore, we'll create a video showing our product and post it as our
video teaser or commercial. This commercial will have an impact on
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Philippine College of Criminology
Academic Affairs Department
High School Division
creating a good reputation and increasing the sales of the business. Using
this platform, it'll attract potential customers as we'll make them crave it.
Not only that, for our opening promo, we will give 5% for our first 5
customers/orders. Also, when the customer is within 2 km of our location,
which is Tondo, Manila, we will offer free delivery.
Facebook Page:
Commercial Video:
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Philippine College of Criminology
Academic Affairs Department
High School Division
Flyers:
Order Form:
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Philippine College of Criminology
Academic Affairs Department
High School Division
VI. Packaging
Packaging 1:
Packaging 2:
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Philippine College of Criminology
Academic Affairs Department
High School Division
Packaging 3:
For our cooked churros we put a large brand logo and list of ingredients on
the top of the microwaveable tupperware of our packaging for branding.
Chef’s Chu!rros wants our customers to easily recognize our products
based on our packaging and logo.
VII. Positioning
A. Operating Environment
INSIDE:
● Chef's Chu!rros is created in a technological environment. Customers can
seek service by visiting our official Facebook page, which will be
monitored by marketing managers and staff.
● Chef's Chu!rros will offer two pricing options for our product: 79 pesos
for frozen or ready-to-cook churros and 89 pesos for cooked or
Department of Education
Philippine College of Criminology
Academic Affairs Department
High School Division
OUTSIDE:
● Chef's Chu!rros customer base includes both children and adults from all
walks of life, as long as they are able to use the means provided by our
company to place orders and pay the shipping fee when they are further
away from the shop.
● Chef's Chu!rros' operational department will maintain the neatness of the
place of operations despite the fact that it is an online shop, and it will also
be applied in product processing and delivery.
● Aside from reaching customers online via our Facebook page, Chef's
Chu!rros' staff will also promote our product to potential customers in the
neighborhood where the shop is located by handing out flyers with
product information, as well as sales talk to persuade them to place a
pre-order.
Department of Education
Philippine College of Criminology
Academic Affairs Department
High School Division
B. Organization
I. Organizational Chart
Department of Education
Philippine College of Criminology
Academic Affairs Department
High School Division
● Corporate Secretary
● Marketing Department
● Marketing Manager
● Marketing Staff
● Operations Department
● Operation Manager
● Operation Staff
● Finance Department
● Financial Manager
● Bookkeeper
● Cashier
Cashiers are responsible for receiving payments and keeping track of all
cash transactions.
C. Performance Targets
● Chef's Chu!rros will accept orders online via a pre-order form posted on
our official Facebook page, with a response quota of 10-20.
● The pre-order form is open from 10:00 a.m. to 5:00 p.m. and will
automatically close when the quota is reached or the allotted time is up.
from the area, and free delivery will be provided when the customer is
within 2 km of the shop.
● Chef's Chu!rros will inspect the necessary materials and equipment used
in day-to-day operations, as well as the health protocols used in the
production and delivery of the product.
D. Ethical Standards
● CONSISTENCY
Building customer trust can take a long time. It takes even more effort to
keep that trust. We want to earn our customers' trust, so we'll do some
extra work to demonstrate that we can be relied on by keeping our product
consistent. Our packaging, the flavor of our product, our website, such as
our Facebook page, where they can contact us, and so on. Everything we
do and say to customers must be consistent and correct.
● HONESTY
● UNIQUENESS
One of the primary reasons people choose what to eat is the taste of the
food and the packaging. It is critical to be distinctive in order to attract
more customers. Taste is the most important factor to consider when
purchasing food. As a result, we will use ingredients that are both tasty
and safe. In this manner, our product will be well-liked by our customers.
We will not only concentrate on the taste of our product, but also on our
actions in relation to it. We must demonstrate to potential customers that
we are their only option, and we must do so. The one in which we achieve
this is by providing the best customer service. This method is intended not
only to satisfy our current customers but also to attract new ones.
● RESOLUTE
● REALISTIC
● OBJECTIVE
We will avoid biases with our customers. We will give our customers
fairness like in our packaging and service. All our customers are special so
everyone is equal. We will not tolerate one of us having biases against our
customers.
● SINCERITY
In business, it needs full care. Satisfied and happy customers are the best
advertisement in a business. By doing this, we will ensure to solve their
problems with our open heart and sincerity. If we have a misunderstanding
with our customers, we will talk to them in a nice and proper conversation.
And also their feedback about our business, we will accept both positive
and negative.
E.Financing Strategy
F. Departmental Budget
MARKETING
Flyers ₱ 250.00
OPERATIONS
Ingredients 624.90
FINANCIAL