Susan Williams

+1 (970) 333-3833 susan.williams@coolfreecv.com

Store Manager equipped with extensive experience in automotive sales management. Employs
excellent leadership skills and multi-tasking strengths. Demonstrated ability to improve store
operations, increase top line sales, and reduce costs. Demonstrated ability to improve store operations,
increase top line sales, and reduce costs.

Experience Highlights
09/2015 to 05/2019  Results-oriented
Store Manager  Revenue generation
LUXURY CAR CENTER, New York  Business development
 Motivate and coach employees to meet  Effective marketing
service, sales, and repair goals.  Organisational capacity
 Create and modify employee schedules with  Operability and commitment
service levels in mind.  Ability to motivate staff and
 Recruit and hire top mechanics, service maintain good relations
advisors, and sales people.  Resistance to stress
 Recruit and hire top mechanics, service  Good manners
advisors, and sales people.
 Maintain detailed logs and reports of services
performed, profit, and budget information. Education
 Help out in sales and repair areas as needed
and maintain comprehensive current Bachelor of Science: Automotive
knowledge of operations. Technology - 2019
Technical Institute, NY

09/2014 to 09/2015 Bachelor of Science: Automotive

Store Manager Technology - 2014
JAPAN CAR CENTER, New York Technical Institute, NY
 Answered customer questions and resolved
service issues in a timely manner.
 Diagnosed customer issues by asking probing Hobbies
questions and write up repair orders.
 Ordered supplies and kept inventory at  Playing chess - great way to
optimal levels. unwind, destress, and keep the
 Coordinated equipment repairs and mind sharp.
maintenance.