Daily Report

Student Name: Bafenyi Kopong Sheet No. 5

Mentor’s Name: Ishamel RraBanna Date: 08/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
1. Activities planned for the day: Task 1-Retriving an ID card that fell into a cable trench.

2hours were spent on the first task

REFLECTION
2. Explain how you did the work listed in section 1:
Remove the trench from the wall by using a screwdriver to remove screws that are
holding the trench on a wall

3. Explain why you worked in the manner described above:

This is the only way the ID could be removed without damaging the trench.

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 6
Mentor’s Name: Ishamel RraBanna Date: 09/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-Assisting in printing a document from a phone.

5minutes were spent on the first task

REFLECTION
1. Explain how you did the work listed in section 1: Solution- using a charger cable to transfer
files from phone into a computer

2. Explain why you worked in the manner described above:

Reason –This was the only way I knew and I choose to work in this manner.

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 7
Mentor’s Name: Ishamel RraBanna Date: 10/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-To fix the freezing of the payroll system (smart pay)

Duration-Less than seconds

REFLECTION
1. Explain how you did the work listed in section 1:

Solutions –To use (ctrl alt delete) command

2. Explain why you worked in the manner described above:

it was the only way to terminate the system whilst in freezing mode

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 8
Mentor’s Name: Ishamel RraBanna Date: 11/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-To position the digital telephone in the center of the table

5 minutes were spent on this task

REFLECTION
3. Explain how you did the work listed in section 1:
Position the telephone in the middle of the table

4. Explain why you worked in the manner described above:

Problem-The digital telephone was far away from other officers within the same office so that
the other clients within the same office can access it

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 9
Mentor’s Name: Ishamel RraBanna Date: 12/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-Assisting client in sending an application through mail

10 minutes were spent on this task

REFLECTION
1. Explain how you did the work listed in section 1:
Helped the client in attaching their documents on the desired platform to send the
application.

2. Explain why you worked in the manner described above:

Reason-I assisted the client because they lacked in computer literacy

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 10
Mentor’s Name: Ishamel RraBanna Date: 15/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-Assisting in signing a form loan form for borrowing
projector

spent 2 minutes in signing a form

REFLECTION
1. Explain how you did the work listed in section 1:
I Made the client to sign the form

2. Explain why you worked in the manner described above:

Reason-I assisted the client because they lacked in computer literacy

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 11
Mentor’s Name: Ishamel RraBanna Date: 16/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-To fix the internet connection

Task 2-Assisting in designing certificates in a word document file

Task 3-Connecting 5 computers to a printer in a domain

2 minutes were spent on the first task

2 hours were spent on the second task

Task 3 Duration-There is no specific time

REFLECTION
3. Explain how you did the work listed in section 1:

Task1 Disconnect network cable for some seconds and put the cable back in

Task 2 To help the client by designing the certificate for them using a word document file

Task 3 Shared the printer from the new host so that it can be accessed through network

4. Explain why you worked in the manner described above:

This was the first option could think off

This was the possible alternative that I could come up with.

This was the only way I knew how to do the task

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:
Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 12
Mentor’s Name: Ishamel RraBanna Date: 17/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: Task 1-Connecting a computer to printer in a domain

Task 2-Receiving calls on behalf of the IT department

spent 2 minutes in signing a form

REFLECTION
1. Explain how you did the work listed in section 1:
Trying to reconnect through the host computer in a domain so that I can access the
printer connected directly to host

Writing down the area in which they need assistance in a paper

2. Explain why you worked in the manner described above:

Task 1 This is the only way to connect since the printer is not connected directly to the
computer I am trying to print with

Task 2 So that I can keep the track of the clients that needs help

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .
 Daily Report
Student Name: Bafenyi Kopong Sheet No. 13
Mentor’s Name: Ishamel RraBanna Date: 19/05/2023

Supervisor Name: Keitumetse Gobotsamang

Placement company: Kgatleng District Council
Activities planned for the day: fixing computer out of time

Task 2 connecting printer

10 minutes were spent on the first task

3 minutes were spent on this tasks

REFLECTION
3. Explain how you did the work listed in section 1:
Restarted the computer and it was set on time
Connected the computer to a shared printer in the network

4. Explain why you worked in the manner described above:

I restarted the computer because it was slow yet it also fixed the time setting when I powered it
on again

Worked in this manner because my computer was not a host computer

5.learned that most clients call it department for issues that they could have fixed by themselves

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day or later:

Mentors Signature. .