Balungag, National High School

Balungag, San Fernando, Cebu

Disciplines and Ideas

in the Applied Social
Sciences
GRADE-11
Quarter 4- Week 1- Module 9
THE CLIENTELE OF COUNSELING

Module 9
Describe the Clientele of Counseling
INTRODUCTION
This module is crafted in order to simply describe the characteristics embodied in the clientele and audiences
who receive services from various counseling professions, needs guidance and assistance in achieving
transformation in behavior or attitude or seeking to realize their goal in life. Likewise, to know the needs of
various types of the clientele and audiences as well founded individuals, although their needs would vary
depends on context and different types of counselors would need to apply specific procedure. Finally, to
analyze the clients perspective point of view in counseling process.
Learning Objectives (Set the Direction)
At the end of the lesson, the learners are able to:
1. Describe the characteristics of clientele and audiences of counseling
2. Explain the needs of various types of clientele and audiences of counseling
3. Analyze the importance of the client perspective in a counseling process
Vocabulary List (Discover Concept)
In order to understand well and to grasp clearly some important terms in this module.
Here is the list of terminology you should set in your mind.
Voluntary Clients- - those who opted to voluntarily seek assistance of the worker or the services of the
agencies due to problems or difficulty which they think they cannot do it on their own.
Involuntary Clients - Those individual in need who may not even consider asking help because they think that
they aredoing fine and will survive somehow or they are unaware of the agencies that can provide them
help/assistance.
Clientele - Refers to a class or group of persons who are receiving services from a professional therapist.
Counseling - Process of assisting and guiding clients, especially by trained persons on a professional basis to
resolve especially personal, social, or psychological problems
Reality - is the realistic and objective perception of existing condition or situation.
Counselor - In Psychology, the Professional Psychologist to help people with physical, emotional, and mental
health issues improve their sense of well-being, alleviate feelings of distress and resolve crisis.
Client - It refers to a person who is receiving services from a therapist or mental health doctors. The term client
is often used interchangeably with the word patients.
Audience - Individuals and groups of people who receive service from various counseling professions. These
individuals and groups vary in their needs and context where they avail of counseling services.
Neurotic - is a long-term tendency to be in negative state People with neuroticism tend to have more
depressed moods, they suffer from feelings of guilt, envy, anger and anxiety more frequently and more
severely than other individuals.
Psychotic - This is a disorder for more severe mental disorder that caused abnormal thinking and perceptions.
Personality Disorder - It involves long term patterns of thought and behaviors that are unhealthy and
inflexible. The behaviors cause serious problems with relationships and works. People with personality
disorder have trouble dealing with everyday stresses.
Neuroticism - is a personality trait involving a long-term tendency to be in a negative or anxious emotional
state.
Pre- Test (Test Your Stock Knowledge)
Write T on the blank if the statement is true. Write F if the statement is false
And underline the word or phrase that makes the statement false.
1. Client refers to a person who is receiving services from a therapist or mental health doctors. ____________
2. A person who provides guidance and intervention to an individual or group particularly in dealing and
managing an issue or a problem or difficulty, that includes helping them to look for possible answer or solutions
that will alleviate suffering. _______________
3. Psychology is the study of animal behavior and reactions on environment._____________
4. Audience- These are group of people who do not receive service from various counselling professions.
______________
5.Behavior is a limited term that does not connote all the responses, overt or implicit, of an organism. _______
6. Counseling is the process of guiding and slaving clients who wants to undertake professional help.________
7. Social Work is a unique field that prejudice individual’s opinion and perception. __________________
8. The role of school counselor is to resolve personal conflicts of the students in a stressful circumstance.
______________
Learning Activities: (GUESS WHAT)
Directions .In the box below, write down five words or phrases on the box that comes
into your mind whenever you hear the words CLIENTELE and COUNSELING
CLIENTELE

COUNSELING

Guide Questions:
Practical task 1: Know your Target
Directions;
1. Let us identify the type of clients, and when and how to approach them
2. On the first column the different type of clients
3. On the second column write as many subjects on how to identify them
4. Right on the third column states the situation when to approach them
5. And the last column write-down the process on how to approach them.

Type of Clients, and when and how to approach them

A.
Type How to identify When to How to
them Approach them approach them
All or Nothing

Price-Sensitive

Demanding

Traditional

Convenience- Based

Straight shooter

B.Directions:
Complete the Venn Diagram by citing the differences between neurotic and
neuroticism. Label the diagram below

Similarities: List here:

__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
Form groups with three or four members. Make a scenario that shows the characteristics of the two types of
clientele and present it in class. Explain the specific characteristics that manifests in each type of clientele and
audiences.
PRACTICAL TASK 2
On the box below list down the specific characteristics and needs of the types of
clientele mentioned