Wrap-Up Quiz 8 - Session 9 - Human Resource Management-T123WSB-3

3/18/23, 3:09 PM Wrap-up Quiz 8 - Session 9: Human Resource Management-T123WSB-3
Wrap-up Quiz 8 - Session 9

Due Mar 20 at 11:59pm Points 25 Questions 25
Available Mar 14 at 11:15am - Mar 20 at 11:59pm Time Limit 20 Minutes
Allowed Attempts 3
Take the Quiz Again
Attempt History
Attempt Time Score
LATEST Attempt 1 19 minutes 22 out of 25
 Correct answers will be available Mar 26 at 8am - May 1 at 12am.
Score for this attempt: 22 out of 25

Submitted Mar 17 at 8:38pm
This attempt took 19 minutes.
Question 1 1 / 1 pts
In the career management process, which step is used by employees to

determine their career interests and areas to improve?
Reality check
Action planning
Evaluation
Self-assessment
Goal setting
https://lms.westernsydney.edu.vn/courses/753/quizzes/11766 1/12
Which of the following is not the outcomes of need analysis?
who need to join training courses
the training contents
how to evaluate the training courses
how often should employees join training courses
customers' satisfaction
In the career management process, when an employee is in the self-

assessment step, the company's responsibility is to
conduct a performance evaluation.
ensure that the goal is specific and measurable.

provide appraisal information to identify the employee's strengths and
weaknesses.
identify resources to help the employee reach her goals.

communicate where the employee fits into the plans of the company.
During the self-assessment step in the career management process, an

employee
identifies a goal and a method to determine goal progress.
ensures that his goal is specific, measurable, and attainable.
identifies what needs are realistic to develop.
identifies the opportunities and needs to improve.
forms a timetable to reach his goals.
Shane has been attending lectures by business experts on how to

provide excellent customer service and increase his knowledge of
business practices. Which of the following trends is he using?
Formal education programs
Assessment
Personality tests
Action plans
Focus interviews
________ gives employees a series of job assignments in

various functional areas of the company or movement among
jobs in a single functional area or department.
Job enlargement
Job design
Job enrichment
Job rotation
Job evaluation
Incorrect Question 7 0 / 1 pts
If an organization decides to take a strategic initiative of improving

customer service, which of the following is likely to be an implication for
the organization's training practices?
Ensuring that employees have opportunities to develop
Addressing employees' needs
Training the local workforce in company culture
Ensuring that employees have product knowledge
Dedicating physical space to encourage teamwork
Which of the following is true of informal learning?
It is motivated by a personal intent to develop.
It occurs as a result of gathering explicit knowledge.
It is initiated by the management of an organization.
It occurs in a planned setting for facilitating knowledge.
It involves training and development programs.
If an organization decides to take a strategic initiative of improving

employee engagement, which of the following is likely to be an
implication for the organization's training practices?
Ensuring that employees have product knowledge
Training the local workforce in company culture
Dedicating physical space to encourage teamwork
Ensuring that employees have opportunities to develop
Ensuring that employees understand their roles
Which of the following is true about the use of massive open online
courses?
Course topics are primarily focused on science and technology.

They offer participants many opportunities for synchronous interaction.
A majority of learners complete the course certification component.
They are rejected by major universities and therefore lack credibility.
Anyone with an Internet connection can participate in them.
Which of the following is true of a support network in training?

It is the support that trainers offer to employees to transfer training to the
job.

It is the support that trainers offer to employees within the training
program.

It is the support system built by an organization to support knowledge
transfer.
It is the support that managers from different teams offer to trainees.

It is the support that trainees give one another to discuss their progress.
The ________ is used to retain and motivate employees by identifying

and meeting their developmental needs.
development planning system
talent management system
knowledge management system
client management system
information management system
With a work force that is becoming increasingly diverse, many more

firms find they must implement:
teamwork training programs.
diversity training programs.
experimentation training programs.
computer-based training.
value training programs.
A firm focuses on organizational and person analysis during the

________ stage in the training design process.
needs assessment
transfer of training
training methods selection
learning environment development
employees' readiness assessment
Annie wants to evaluate her training program. She creates some

cognitive outcomes. What is she trying to measure?
The acquisition of knowledge
The economic value of training
Company payoffs
Behavior skills
Motivation
The movement of an employee to a different job assignment in a

different area of the company is known as a(n)
externship.
sabbatical.
promotion.
internship.
transfer.
________ is the process of identifying and tracking high-potential

employees.
Career management
Action planning
Succession planning
Resource planning
Talent management
Purposes of training needs analysis include the following EXCEPT:
to determine a new strategy.
analyze skills and needs of prospective trainees.
identify specific job performance and skills needed.
develop reasonable performance objectives.
develop specific knowledge objectives.
Which of the following is more suitable for succession planning?
Core employee
Subject expert
Rising star
Agile nonperformer
Strong contributor
Annie knows that her team needs to complete training. She has
identified the amount of time and the software needed by doing a(n)
________ analysis.
task
person
output
team
market
________ are advancements into positions with greater challenges,

more responsibility, and more authority than in the previous job.
Promotions
Sabbaticals
Internships
Externships
Transfers
Talisma wants to practice her new soft skills of customer service. She is
an introvert and practicing with a coworker makes her nervous. Her
manager suggests trying simulations. Why?
They are inexpensive to develop and maintain.
They are methods used to represent real-life situations.

They provide limited opportunities for trainees to relate to actual jobs.
They are used to teach only management and interpersonal skills.

They prevent trainees from seeing the impact of their decisions in a risk-
free environment.
Incorrect
Which of the following is the most suitable answer to explain why

involving in career managing would be beneficial to the business?
this increases customer satisfaction.
this assists directly in human resource planning.
this promotes compliance with employment equity laws.
this increases employee commitment.

this reduces turnover and increases employee commitment.
The acquisition of knowledge, skills, and behaviors that improve an

employee's ability to meet changes in job requirements and in client
and customer demands is called
formal training.
knowledge management.
job evaluation.
development.
job specification.
Incorrect
Which of the following refer to a training technique in which trainees

learn on the simulated equipment they will use on-the-job?
off-the-job training.
programmed learning.
simulated training.
actual training.
on-the-job training.
Quiz Score: 22 out of 25

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3/18/23, 3:09 PM Wrap-up Quiz 8 - Session 9: Human Resource Management-T123WSB-3

Wrap-up Quiz 8 - Session 9

Take the Quiz Again

 Correct answers will be available Mar 26 at 8am - May 1 at 12am.

Score for this attempt: 22 out of 25

In the career management process, which step is used by employees to

Which of the following is not the outcomes of need analysis?

who need to join training courses

the training contents

how to evaluate the training courses

how often should employees join training courses

In the career management process, when an employee is in the self-

conduct a performance evaluation.

ensure that the goal is specific and measurable.

identify resources to help the employee reach her goals.

During the self-assessment step in the career management process, an

identifies a goal and a method to determine goal progress.

ensures that his goal is specific, measurable, and attainable.

identifies what needs are realistic to develop.

identifies the opportunities and needs to improve.

forms a timetable to reach his goals.

Shane has been attending lectures by business experts on how to

Formal education programs

________ gives employees a series of job assignments in

Incorrect Question 7 0 / 1 pts

If an organization decides to take a strategic initiative of improving

Ensuring that employees have opportunities to develop

Addressing employees' needs

Training the local workforce in company culture

Ensuring that employees have product knowledge

Dedicating physical space to encourage teamwork

Which of the following is true of informal learning?

It is motivated by a personal intent to develop.

It occurs as a result of gathering explicit knowledge.

It is initiated by the management of an organization.

It occurs in a planned setting for facilitating knowledge.

It involves training and development programs.

If an organization decides to take a strategic initiative of improving

Ensuring that employees have product knowledge

Training the local workforce in company culture

Dedicating physical space to encourage teamwork

Ensuring that employees have opportunities to develop

Ensuring that employees understand their roles

Course topics are primarily focused on science and technology.

A majority of learners complete the course certification component.

They are rejected by major universities and therefore lack credibility.

Anyone with an Internet connection can participate in them.

Which of the following is true of a support network in training?

It is the support that managers from different teams offer to trainees.

The ________ is used to retain and motivate employees by identifying

development planning system

talent management system

knowledge management system

client management system

information management system

With a work force that is becoming increasingly diverse, many more

teamwork training programs.

diversity training programs.

experimentation training programs.

value training programs.

A firm focuses on organizational and person analysis during the

training methods selection

learning environment development