Professional Documents
Culture Documents
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external experts
line managers
senior customers
incumbents
If, as a manager, you were to give the sales staff in your store the
authority to resolve customer problems, including the authority to
decide whether to issue refunds or replace the merchandise, you would
be using the job design technique of:
job-sharing.
job enrichment.
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job specialization.
job rotation.
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The broad term for doing one's work away from a centrally located
office is __.
flextime
compressed workweek
telework
job sharing
James works for a production line. His task is to sew a button to the
button hole of winter jackets. Since last month he was also given the
task of creating the button hole in addition to attaching the button to the
hole of the jacket. This is known as:
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job enlargement.
skill variety.
job rotation.
job enrichment.
Decreased complexity
Increased efficiency
Increased meaningfulness
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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1
For analyzing skill levels, the best source for job information may be
____, who have more experience rating a wide range of jobs.
incumbents
top management
customers
Telework
Skill simplification
Job enrichment
Job sharing
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autonomy.
task identity.
task variety.
feedback.
It increases autonomy.
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When employees can adjust their daily starting and quitting times,
provided they work a certain number of hours per day or week, their
work schedule is known as
an enriched workweek.
an adaptable schedule.
a compressed workweek.
a flextime arrangement.
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Job review
Job rotation
Job extension
Job enrichment
enrichment
enlargement
empowerment
rotation
Frustrated by a job Anne feels lacks autonomy, Anne would prefer if the
job provided which of the following?
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biological
motivational
job enrichment
perceptual-motor
compressed workweek
telework
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flextime
job sharing
Dale and Kayan need to gather job analysis information from the job
incumbents. They might use which of the following methods?
Dejobbing
Questionnaires
Job sharing
Applications
task identity.
skill variety.
autonomy.
task significance.
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scientific management.
industrial engineering.
ergonomics.
job enrichment.
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