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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

Wrap-up Quiz Week 5


Đến hạn Tháng 6 20 tại 23:59 Điểm 25 Câu Hỏi 25
Khả dụng Tháng 6 20 tại 0:01 - Tháng 6 20 tại 23:59 23 giờ và 58 phút
Giới Hạn Thời Gian 15 Phút

Lịch Sử Lần Thử


Làm lại Thời gian Điểm số
MỚI NHẤT Làm lại 1 15 phút 23 trên 25

 Câu trả lời đúng được ẩn.

Điểm số cho kiểm tra này: 23 trên 25


Đã gửi Tháng 6 20 tại 14:00
Lần thử này đã mất 15 phút.

Câu hỏi 1 1 / 1 điểm

The perceptual-motor approach to job design focuses on

physical capabilities and limitations.

efficiency and time management.

meaningfulness and job satisfaction.

mental capabilities and limitations.

Câu hỏi 2 1 / 1 điểm

Which of the following is a drawback of relying solely on incumbents for


job information?

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

They may have an incentive to exaggerate what they do.

They lack knowledge of the details of the job.

They have little information about actual time spent performing


job tasks.

They are less accurate in reporting safety-related risk factors.

Câu hỏi 3 1 / 1 điểm

Which of the following is not an effective source of job analysis


information?

external experts

line managers

senior customers

incumbents

Câu hỏi 4 1 / 1 điểm

If, as a manager, you were to give the sales staff in your store the
authority to resolve customer problems, including the authority to
decide whether to issue refunds or replace the merchandise, you would
be using the job design technique of:

job-sharing.

job enrichment.

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

job specialization.

job rotation.

Câu hỏi 5 1 / 1 điểm

Which of the following can be a way to simplify a job's mental


demands?

Enforcing stringent quality control standards.

Adjusting the height of a computer keyboard.

Using checklists, charts, and clear instructions.

Providing comfortably designed office chairs.

Câu hỏi 6 1 / 1 điểm

Job analysis is called the cornerstone of HRM because

the information it collects serves many HRM functions.

the information obtained is proactive.

it is required by the law.

it is the first job given to new HRM employees.

Câu hỏi 7 1 / 1 điểm

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

The broad term for doing one's work away from a centrally located
office is __.

flextime

compressed workweek

telework

job sharing

Câu hỏi 8 1 / 1 điểm

Designing jobs that meet mental capabilities and limitations generally


involves:

using technology that allows employees to multi-task.

allowing employees to opt for a compressed workweek


schedule.

curbing autonomy and emphasizing error-free work.

reducing the information-processing requirements of a job.

Câu hỏi 9 1 / 1 điểm

James works for a production line. His task is to sew a button to the
button hole of winter jackets. Since last month he was also given the
task of creating the button hole in addition to attaching the button to the
hole of the jacket. This is known as:

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

job enlargement.

skill variety.

job rotation.

job enrichment.

Câu hỏi 10 1 / 1 điểm

As a manager, you decide to design a job based on the principles of


mechanistic approach. Based on existing research, which of the
following outcomes should you NOT expect?

Decreased skill requirements

Decreased complexity

Increased efficiency

Increased meaningfulness

hông chính xác Câu hỏi 11 0 / 1 điểm

Which of the following is an appropriate course of action while


formulating job descriptions?

Include a detailed list of the knowledge and abilities required


for the job.

Prepare a job description whenever a new job is created in the


organization.

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

Do not share job descriptions with lower-level employees.

Avoid the use of the phrase "and other duties as requested".

Câu hỏi 12 1 / 1 điểm

For analyzing skill levels, the best source for job information may be
____, who have more experience rating a wide range of jobs.

incumbents

top management

external job experts

customers

Câu hỏi 13 1 / 1 điểm

Which one of the following interventions would NOT be consistent with


the motivational approach to job design?

Telework

Skill simplification

Job enrichment

Job sharing

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

Câu hỏi 14 1 / 1 điểm

Being given direct and clear information about the effectiveness of


personal performance allows Anna to have better work outcomes. This
information is also known as

autonomy.

task identity.

task variety.

feedback.

Câu hỏi 15 1 / 1 điểm

Which of the following is true of work simplification?

It increases autonomy.

Among educated workers it often leads to lower job satisfaction and a


demand for premium pay.

Among educated workers it often leads to lower job satisfaction.

It often leads to lower job satisfaction.

Câu hỏi 16 1 / 1 điểm

The goal of the biological approach to job design is to

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

improve employees' physical capabilities so that they can


perform demanding tasks.

increase the meaningfulness of jobs so that only specialized


individuals can work on them.

make the work simple so that anyone can be trained quickly


and easily to perform it.

reduce the physical demands of certain jobs by improving the


physical work environment.

Câu hỏi 17 1 / 1 điểm

When employees can adjust their daily starting and quitting times,
provided they work a certain number of hours per day or week, their
work schedule is known as

an enriched workweek.

an adaptable schedule.

a compressed workweek.

a flextime arrangement.

Câu hỏi 18 1 / 1 điểm

In order to motivate your employees, you have decided to combine the


jobs of receptionist, typist, and file clerk into jobs containing all three
kinds of work Which of the following techniques of job design does this
move constitute?

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

Job review

Job rotation

Job extension

Job enrichment

Câu hỏi 19 1 / 1 điểm

Job ________ means assigning workers additional same-level


activities.

enrichment

enlargement

empowerment

rotation

Câu hỏi 20 1 / 1 điểm

Frustrated by a job Anne feels lacks autonomy, Anne would prefer if the
job provided which of the following?

Independence in scheduling the work and determining the procedures to


use

An impact on the work of others

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

A variety of different activities, requiring the use of different skills and


talents

The completion of an identifiable piece of work with a visible outcome

Câu hỏi 21 1 / 1 điểm

As manager of a local grocery store, Mr. Shane decides to allow


customers to place items on a short conveyer belt to save the cashier
the physical strain of bending forward and reaching into carts to retrieve
the items for billing. This change is congruent with the _____ approach
to job design.

biological

motivational

job enrichment

perceptual-motor

hông chính xác Câu hỏi 22 0 / 1 điểm

The scheduling arrangement termed _____ has a couple of drawbacks.


One is that employees may become exhausted on the longer workdays.
Another is that if the arrangement involves working more than 40 hours
during a week, the payment of overtime wages might be required.

compressed workweek

telework

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

flextime

job sharing

Câu hỏi 23 1 / 1 điểm

Dale and Kayan need to gather job analysis information from the job
incumbents. They might use which of the following methods?

Dejobbing

Questionnaires

Job sharing

Applications

Câu hỏi 24 1 / 1 điểm

Customer service representatives who seek to solve problems for


customers need to understand their

task identity.

skill variety.

autonomy.

task significance.

Câu hỏi 25 1 / 1 điểm

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6/20/23, 2:00 PM Wrap-up Quiz Week 5: Human Resource Management-T223PWB-1

Seeking to integrate and accommodate the physical needs of workers


into the design of jobs is known as:

scientific management.

industrial engineering.

ergonomics.

job enrichment.

Điểm Số Kiểm Tra: 23 trên 25

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