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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

Wrap-up Quiz 10 - Session 11


Due Jul 31 at 11:59pm Points 25 Questions 25
Available Jul 25 at 11:15am - Jul 31 at 11:59pm 7 days Time Limit 20 Minutes
Allowed Attempts 3

Take the Quiz Again

Attempt History
Attempt Time Score
LATEST Attempt 1 9 minutes 24 out of 25

 Correct answers will be available on Aug 8 at 12am.

Score for this attempt: 24 out of 25 Submitted


Jul 31 at 9:17pm
This attempt took 9 minutes.

Question 1 1 / 1 pts

Globo Analytics Inc., a data analysis company, has modified its performance
management system. Apart from training employees on their specific tasks, the
trainers and managers help the employees become more aware of the overall
goals of the company and how their individual performances influence the
broader goals of the company. As a result of this, employees' performances
have become more consistent with the organization's strategies, goals, and
culture. This
initiative of Globo focuses on the criterion of performance
management.

acceptability

consistency

strategic congruence

social

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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

risk avoidance

Question 2 1 / 1 pts

The individual ratings that are still the heart of most appraisal systems
are the:

self-paced ratings.

individual ratings.

peer ratings.

customer ratings.

supervisor's ratings.

Question 3 1 / 1 pts

Zoe would like to terminate an employee. She claims that the employee is always on her cell phone an
so she can share that information with the employee.

graphic rating scale

simple ranking method

behavioral observation scale

organizational behavior modification method

forced distribution scale

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Question 4 1 / 1 pts

is the extent to which the performance management system elicits job performance that is consisten
goals, and culture.

Strategic congruence

Specificity

Acceptability

Validity

Reliability

Question 5 1 / 1 pts

Which of the following is true regarding behavioral approaches to


performance measurement?

They result in techniques that have a low degree of validity and


acceptability.

They link the company's strategy to the specific behavior necessary to


implement that strategy.

They assume that there are multiple best ways to do the job.

They adopt a very subjective approach to evaluating human behavior at


the workplace.

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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

Despite substantial investments in training, the techniques are not strong enough to be reliable.

Question 6 1 / 1 pts

Bridget has an employee who is struggling with meeting quotas and attendance. You offer her advice
as it will not provide guidance on improving employee behavior.

behavioral approach

results approach

attribute approach

quality approach

comparative approach

Question 7 1 / 1 pts

The basic problem with employee self-ratings is:

employees rate themselves higher than they are rated by supervisors or


peers.

employee reluctance to self-rate.

peers rate themselves lower than they are rated by supervisors or


peers.

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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

lack of anonymity.

supervisor distrust of employee self-ratings.

Question 8 1 / 1 pts

As the CEO of Blue Corp., Terrell makes it a point to meet new hires at all levels of his organization.
larger picture. This initiative of Terrell focuses on theof
performance management.

validity purpose

developmental purpose

statistical purpose

strategic purpose

administrative purpose

Question 9 1 / 1 pts

Arater error is one in which a rater gives middle or average


ratings to all employees despite their performance.

central tendency

contrast

leniency

strictness

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horns

Question 10 1 / 1 pts

Kai has a tendency to rate all of his direct reports as average. Kai's
actions indicate the following performance appraisal problem:

appraisal bias.

halo effect.

bias.

equal rating tendency.

central tendency.

Question 11 1 / 1 pts

To clarify performance expectations,should be developed.

measurable standards

strategic objectives

a business plan

a list of traits

an HR strategy

Question 12 1 / 1 pts

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Question 13 1 / 1 pts

Whittaker Publishing Corp. is a publishing company that wants to hire more technical experts to hand
services. The test conducted by Whittaker Publishing Corp. is

high on acceptability.

low on validity.

low on strategic congruence.

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high on specificity.

high on reliability.

Question 14 1 / 1 pts

Which of the following is true regarding the attribute approach to


performance management?

There is usually a high congruence between the techniques used in this


approach and the company's strategy.

It is easy to develop and is generalizable across organizations and


strategies.

It provides specific guidance and feedback to employees.

The methods usually have clearer performance standards due to which


different raters provide similar ratings and rankings.

The ratings from this approach are easily accepted by employees during
feedback.

Question 15 1 / 1 pts

Both the comparative and the attribute approaches to performance


measurement are

high on strategic congruence.

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high on reliability.

low on acceptability.

very high on validity.

very low on specificity.

Question 16 1 / 1 pts

Which of the following is an example of the "tell-and-sell" approach in


giving feedback?

Managers tells the employees how to improve their performance.

Managers discuss with the employees how to solve the performance


issues

Managers provide constructive feedback to the employees

Employees explain why they couldn't meet their performance standards.

Managers explain how they give the evaluation score.

Question 17 1 / 1 pts

A method for appraising performance involving setting specific measurable goals with each employee
the progress made is called:

behaviourally anchored rating scale method.

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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

management by objectives.

periodic review method.

progress review method.

critical goal method.

Question 18 1 / 1 pts

When using MBO, in order to avoid having the process demotivate


employees, objectives must be:

easy to attain.

difficult to attain.

the same for all employees in the same job.

based on the employee's educational level.

fair and attainable.

Question 19 1 / 1 pts

Jian is a manager at Zobos Corp. He needs to perform an evaluation of his subordinates. He does this b
employ to perform the evaluation?

Forced distribution

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Paired comparison

Scanlon plans

Simple ranking

Probability distribution

Question 20 1 / 1 pts

Renu has been hired as the first human resources professional at a growing landscape architecture firm
"outstanding." Terrastyle is using the following appraisal method:

forced distribution method.

graphic rating scale.

behaviourally anchored rating scale.

paired comparison method.

critical incident method.

In
nco
orrrect
ct 0 / 1 pts
Question 21

The performance appraisal method which is similar to grading on a curve,


and which places a predetermined percentage of ratees in various
performance categories, is the:

paired comparison method.

alternation ranking method.

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7/31/22, 9:45 PM Wrap-up Quiz 10 - Session 11: Human Resource Management-T222WSB-1

graphic rating scale.

forced distribution method.

critical incident method.

Question 22 1 / 1 pts

Harriet wants all of her team members to receive a raise, so she gives them
all a high rating. Which of the following errors is she falling prey to?

Halo

Similar to me

Contrast

Leniency

Central tendency

Question 23 1 / 1 pts

Which of the following is true about the results approach to


performance management?

The results approach relies primarily on a combination of the attribute and


results approaches to performance measurement.

The results approach virtually eliminates problems of leniency, central


tendency, and strictness.

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The results approach minimizes subjectivity, relying on objective,


quantifiable indicators of performance.

The results approach is usually highly unacceptable to both managers


and employees.

The techniques of the results approach usually have very little


congruence with the company's strategy.

Question 24 1 / 1 pts

Appraisals that involve collecting subordinates' evaluations of a


manager's behavior or skills are known as

social performance.

peer review.

upward feedback.

screening interviews.

360-degree feedback.

Question 25 1 / 1 pts

Which of the following is true of peers as the source of performance information?

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Peers have expert knowledge of job requirements and often have the
most opportunity to observe an employee in day-to-day activities.

Peer evaluations give employees power over their managers, thus


putting managers in a difficult situation.

Peers are comfortable providing evaluations for both administrative and


developmental purposes.

Peers have the ability to discard the fact that they may be friends with
the ratee in order to provide an unbiased rating.

Peers give feedback that is strongly related to performance and to


employee perceptions of the accuracy of the appraisal.

Quiz Score: 24 out of 25

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