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DIALOGUE OF TELEPHONE OPERATOR

TO : Telephone Operator

Rc : Receptionist

G : Guest

Rs : Reservationist

B : Bellboy

Kring…Kring…Kring…

TO Good morning, Edotel Laing here, Hana speaking. May I assist you?
Calle Yes, can I speak to Anne Janet?
r
TO May I know with hwom I’m speaking?
Calle I’m Agustina Paul
r
TO Alright Mrs. Paul, please wait a moment. I will call the room (TO call the room of Mrs
Janet)
TO Forgive me Mrs. Paul, Mrs. Janet is not in the room right now. Do you have any
message?
Calle Yes, please tell her that I invite her to come in the meeting at Amsterdam restaurant
r tomorrow night at 07.00 p.m. in order to fundraising of disaster with dressing code
casual
TO (catat isi pesan pada message form sertakan no telpon si penelpon, waktu telpon dan
tanggal serta nama penelpon)
Alright Mrs. Paul, I will repeat the message. Your name is Mrs. Agustina Paul, you invite
Mrs. Anne Janet to come in the meeting at Amsterdam restaurant tomorrow night at
07.00 p.m. in order to fundraising of disaster with dressing code casual. Is that right
mam?
Calle Yes, that’s right.
r
TO Is there anything I can do for you mam?
Calle No, it’s enough. Thank you
r
TO You are welcome

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