Caller : Watanabe, Makiko.

Mr

Country : Tokyo japan

Speak with : PalmerP.Mr

Room : 201

The flight to Tokyo has confirmed

TO : Good morning langoon bali resort and spa this is savani speaking how may I assist you?

G : Morning I want to call my friend who is staying in Langon Hotel

To : May i know with whom you want to speaking with?

G : I would like to talk with Mr.PalmerP in room number 201

To : Pardon me sir, could you spell the name

please?
G : sure, PalmerP , P for papa A for alpa L for lima M for mama E for eicho R for romeo .

Mr. PalmerP . You got it?

To : alright sir , may i repeat his name?

G : of course

To : alright sir his name is PalmerP , P for papa A for alpa L for lima M for mama E for eicho R for
romeo P for papa

it is right?

G : yes right

TO : may i know with whom i’m speaking with?

G : my name is watanabe

TO : may i know where do you come from?

G : Tokyo Japan

To : well Mr watanabe, may i know your full name please?

G : sure, my full name is Watanabe, makiko

To : alright . mr watanabe, could you please to spell your name

G : yes. W for wisky A for alpa T for tango A for alpa N for nancy A for alpa B for bravo E for eicho

M for mama A fol alpha K for kilo I for india K for kilo O for oscar . Watanabe, makiko you got it?

To : alright sir may i repeat your name please?

G : sure

To : W for wisky A for alpa T for tango A for alpa N for nancy A for alpa B for bravo E for eicho

M for mama A for alpha K for kilo I for india K for kilo O for oscar . Mr. Watanabe, is that

correct? G : yes is that correct

TO : hold the line please, i will put you trhough MrPalmerP

G: sure

TO : Good morning Mr. PalmerP , this is Savani from telephone operator, sorry for interrupt your time, but you have a call from
Mr. Watanabe, from tokyo japan, would you like to receive the call Mr. PalmerP?

Mr .PalmerP : Good morning.. well thank you for the information, but could you tell him that I can’t receive the call
now, because I'm at the gym now
TO : Allright Mr.ParmerP , I will tell Mr. Watanabe about the situation.

Mr. PalmerP : Yes, please

TO : Thank you Mr.PalmerP , Have a nice day

(Mr.ParmerP turn off the telephone)

To : thank you for holding Mr.Watanabe, but MrPalmerP is not answer. Would you like to leave a
message for him / call him back?

To : thank you for holding Mr.Watanabe, but MrPalmerP is can not answer your call because he on the
gym right now. Would you like to leave a message for him / call him back?

G: leave a message please

to : my i have your message please

G : The flight to Tokyo has confirmed

TO : my i have your phone number please?

G : +61 81917782322

TO : well Mr.watanabe , may i repeat your message and your phone number please?

G : sure

TO : your message is The flight to Tokyo has confirmed , and your phone number is +61 81917782322

is that correct?
G : yes is that correctt

TO : allright Mr watanabe anything else i can do for you?

G : No thank you

TO : well Mr.watanabe , thank you for calling and have a nice day

G : you’re welcome