Business Analyst JD

General Responsibilities :

● Collaborate with stakeholders to understand data requirements and gather relevant information
from various sources. Validate the accuracy and completeness of the data
● Develop and maintain standardized and ad-hoc reports to assist program team in understanding
key findings, risks, and opportunities
● Utilize data analysis techniques to uncover insights, identify anomalies, and recognize patterns
within the data to identify fraud
● Continuously identify opportunities to streamline data gathering processes and improve efficiency
● Publish sales performance reports in terms of calls made, average talk time, best conversion rates
from leads to payments
● Work closely with teams, such as finance, marketing, product, finance partners to access relevant
data availability and ensure consistency in reporting
● Monitor service delivery metrics for degree programs right from sales, onboarding, orientation, live
lectures, results
● Ensure maintenance of of learner level data for revenue reporting and plotting of repeat revenues
in the future

Specific Responsibilities :

● Hands-on experience on SQL

● Conceptual understanding of basic statistical concepts (Sampling, Distributions, Central tendency,
Hypothesis testing etc)
● Ability to identify relevant data to solve business problems and (in)validate hypothesis
● Prior experience with marketing platform such as moengage, clevertap would be good to have
● Prior experience with online higher education preferred (not K-12)