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    killerarcane
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    This project charter outlines a pilot rollout of self-service tabletop tablets at two Sauce & Spoon locations, with the goals of reducing customer wait times, increasing revenue through higher check averages and product mix, and improving customer satisfaction and kitchen efficiency. Key targets include boosting appetizer sales 15-20%, cutting table turns by 30 minutes, eliminating incorrect orders, and raising the average check by $10, by June. The charter also defines project deliverables, scope, and potential benefits and costs.

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    Project Charter SnS

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    This project charter outlines a pilot rollout of self-service tabletop tablets at two Sauce & Spoon locations, with the goals of reducing customer wait times, increasing revenue through higher check averages and product mix, and improving customer satisfaction and kitchen efficiency. Key targets include boosting appetizer sales 15-20%, cutting table turns by 30 minutes, eliminating incorrect orders, and raising the average check by $10, by June. The charter also defines project deliverables, scope, and potential benefits and costs.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views2 pages

    Project Charter SNS

    Uploaded by

    killerarcane
    This project charter outlines a pilot rollout of self-service tabletop tablets at two Sauce & Spoon locations, with the goals of reducing customer wait times, increasing revenue through higher check averages and product mix, and improving customer satisfaction and kitchen efficiency. Key targets include boosting appetizer sales 15-20%, cutting table turns by 30 minutes, eliminating incorrect orders, and raising the average check by $10, by June. The charter also defines project deliverables, scope, and potential benefits and costs.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Project Charter: Terrific Tablets Rollout

    DATE: 01/02/2024

    Project Summary

    To deploy and roll-out self-service tabletop tablet menus at all Sauce & Spoon
    locations (pilot launch at North & Downtown), reducing customer waiting times and
    increasing revenue.

    Project Goals.

    ● Launch a pilot rollout of the tabletop menu tablets at the North and Downtown
    locations
    ● Increasing product mix, specifically appetizer sales (Average +15% in North,
    +20% in Downtown), by June.
    ● Reducing table turn times by 30 minutes by June.
    ● Reduced food wastage from incorrect orders by 100% by June
    ● Increase customer satisfaction with food orders up to 90% by June
    ● Raise average check totals from $65 to £75 by June
    ● Increase kitchen staff by 2, by June
    ●

    Deliverables

    ●
    Scope and Exclusion

    In-Scope:
    ●

    Out-of-Scope:
    ●

    Benefits & Costs

    Benefits:
    ●

    Costs:
    ●

    Appendix:

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