Project Charter: [Tabletop Menu Tablets]

DATE: [03/03/2023]

Project Summary

Sauce & Spoon is rolling out a tabletop menu tablets at two of our locations: Sauce&
Spoon North and Sauce & Spoon downtown to assist customers with quick and easy
ordering options.
The project is to launch a pilot rollout which would enable guests to place order
through tablets as soon as they arrive.

Project Goals

● To assist customers with quick and easy ordering option.

● Rollout at the bar
● Increase product mix
● Reduce table turn time to approximately 30 mins
● Control food waste by 25%
● Increasing our average daily guest counts by 10%
● Increase appetizer sales by 20%
● Staff training on new system
● Increase customer satisfaction by TBD%

Deliverables
 ● Rollout the pilot in the bar
● Implementing a tabletop ordering system and ensuring the integration of Sauce
& Spoon’s pos and host software.
● Train staff on new system.
● Software memberships
● Control food waste

Scope and Exclusion

In-Scope:
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Out-of-Scope:
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Benefits & Costs

Benefits:
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Costs:
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Appendix: