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Project Charter: Implementing Menu Tablets

DATE: 11/10/2023

Project Summary

Implementing Menu Tablets in Locations North & Downtown, with the goal of reducing
table turn time by 30 minutes. The Menu Tablets will be implemented in Bar Areas of
Restaurants.

Project Goals

● Introduce Menu Tablets in Bar Areas of North & Downtown Locations


● Increase daily guest count by 10%
● Decrease Table Turn by 30 Minutes
● Integrate the Tablets with Current Systems

Deliverables

● Introducing Tablets to North & Downtown Locations


● Adding Add-Ons and Coupons on the Tablet Systems
● Integrating Tablets with Current Systems
● Training Staff to Use The New Systems

Scope and Exclusion


In-Scope:
● Implementing Menu Tablets in North & Downtown Locations
● System Integration

Out-of-Scope:
● Reducing Food Waste

Benefits & Costs

Benefits:
● Decreased Table Turn Time
● Increased Daily Guest Count
● Increased Daily Revenue due to the Add-Ons and Coupons

Costs:
● Tablet Costs
● Training Costs
● Integration Costs

Appendix:

● The Success Metric is reduction in Table Turn Time by 30 Minutes and a Total
Guest Count increase by 10%

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