Professional Documents
Culture Documents
Excerpt from the MINUTES OF THE 23rd REGULAR SESSION OF THE SANGGUNIANG BARANGAY
OF BIGTE, NORZAGARAY, BULACAN AT THE SESSION HALL ON DECEMBER 04, 2023
Present:
Absent: NONE
x -------------------------------------------------------------------------------------------------------------x
WHEREAS, it is declared under the 1987 Philippine Constitution that a Public Office is a Public Trust,
and ordained that public officers and employees shall serve with the highest degree of responsibility, integrity,
loyalty and efficiency, and shall remain at all times accountable to the people;
WHEREAS, the need to establish an effective system that will eliminate bureaucratic red tape, avert
graft and corrupt practices and improve the efficiency of the delivery of government frontline services was
boosted by the enactment of Republic Act No. 9485, the Anti-Red Tape Act of 2007;
WHEREAS, this Body is aware of the benefits that implementation of a Citizen’s Charter brought about
to other LGUs and their constituents such as less cost of public service delivery, reduced vulnerability to graft
and corruption, availability of feedback mechanism, existence of basis for assessing the performance of the
local government and staff, as well as customer satisfaction, equal treatment of customers, availability of
complaints and redress mechanism, and opening of opportunity for people participation, service improvement
among others;
NOW THEREFORE, on motion of Member Myrna S. Crisostomo duly seconded by Member Alberto
DM. Cruz with unanimous accord by all members present, be it BE IT RESOLVED AS IT IS HEREBY
RESOLVED TO Adopt as it is hereby Adopted the foregoing Resolution Adopting Citizens Charter of
Barangay Bigte, Norzagaray, Bulacan.
RESOLVED FURTHER to furnish copies of the resolution to all concerned for their perusal, guidance
and appropriate action.
x-------------------------------------------------------------------------------------------------------------x
I HEREBY CERTIFY to the correctness of the foregoing Resolution which was duly adopted by the
Sangguniang Barangay during its regular/special session held on December 04, 2023.
Barangay Secretary
APPROVED :