Hannan Shakeel

GAS STATION ATTENDAN T

Profile
Details
122 Barbara BLVD Seven Hills, Sydney,
Dedicated and customer-oriented individual with a passion for delivering
exceptional service. Seeking a challenging position as a Gas Station 2147, Australia
Attendant at your gas station, leveraging strong interpersonal skills and 0478799601
attention to detail to contribute to the success of the team. hannanshakeel851@gmail.com

Employment History Links

Gas Station Attendant, Shell Petroleum Hannan Shakeel LinkedIn

MARCH 2023 — OCTOBER 2023

● Provide exceptional customer service to patrons, ensuring a positive

experience during fueling and store visits. Working Rights
● Operate and monitor fuel dispensing equipment, performing routine Work Visa with full working rights
checks to maintain functionality.
● Handle cash and credit transactions accurately, maintaining a
balanced cash drawer.
● Enforce safety protocols and compliance with regulations to ensure
a secure and hazard-free environment.
● Collaborate with team members to manage inventory, restock
products, and maintain a well-organized station.
● Respond to and resolve customer inquiries, complaints, and
concerns with professionalism and efficiency.
● Participate in training programs to stay updated on safety
guidelines, product knowledge, and operational procedures.

Customer Service Representative, Pakistan State Oil (PSO)

APRIL 2022 — MARCH 2023

● Managed customer transactions at the cash register, providing

efficient and friendly service.
● Maintained a clean and organized checkout area, ensuring a positive
and quick checkout experience.
● Assisted with restocking shelves and organizing products to enhance
store presentation.
● Handled customer inquiries and directed them to appropriate store
sections.
● Collaborated with team members to achieve smooth store
operations during peak hours.

Sales Associate, Attock Petroleum

JUNE 2021 — OCTOBER 2021

● Assisted customers in finding products and provided detailed

information on promotions and discounts.
● Operated the cash register, processed transactions, and ensured
accurate change for customers.
● Conducted inventory checks and restocked shelves to meet
customer demand.
● Collaborated with colleagues to create visually appealing
merchandise displays.
 ● Maintained a welcoming and organized store environment.

Skills:
Customer Service:
 Exceptional interpersonal skills
 Effective communication with diverse customers
 Ability to handle customer inquiries and concerns with
professionalism
 Positive and approachable demeanor
Cash Handling:
 Accurate and efficient in processing cash transactions
 Proficient in handling credit card transactions
 Strong mathematical skills for calculating totals and making
change
Safety and Compliance:
 Knowledge of safety protocols and procedures
 Adherence to security measures and regulations
 Ability to enforce safety guidelines for patrons and staff
Technical Skills:
 Operation and monitoring of fueling station equipment
 Basic maintenance checks on station equipment
 Familiarity with point-of-sale (POS) systems
Team Collaboration:
 Effective collaboration with team members
 Communication to ensure a smooth workflow
 Flexibility to adapt to changing work demands
Inventory Management:
 Regular inventory checks to ensure product availability
 Restocking products as needed
 Attention to detail in maintaining organized inventory
Problem-Solving:
 Quick and effective problem-solving abilities
 Addressing and resolving customer complaints
 Adaptable in handling unexpected challenges
Multitasking:
 Handling multiple tasks simultaneously
 Prioritizing responsibilities for efficient time management
 Thriving in a fast-paced work environment

Education
Bachelor's of Electrical Engineering (Telecommunication), Air
University, Islamabad
SEPTEMBER 2017 — JANUARY 2022