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BK91-1310-CPF-000-QAC-PCD-0006
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Approval Code
Remarks
Here
Code 1 √ Approved
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Contents
1.0 Purpose.................................................................................................................................... 4
2.0 Scope ....................................................................................................................................... 4
3.0 Reference................................................................................................................................. 4
4.0 Definition and Abbreviations.................................................................................................. 4
5.0 Responsibility.......................................................................................................................... 5
6.0 Procedure ................................................................................................................................ 5
6.1 General ..................................................................................................................................... 6
6.2 Collection/Analysis of Information ............................................................................................. 6
6.3 Issue and Registration Control of CAR / PAR ............................................................................ 7
6.4 Investigation, Establishment and Notification ............................................................................ 7
6.5 Verification & Follow-up Action for the Corrective / Preventive Action ....................................... 8
7.0 Quality Records....................................................................................................................... 8
8.0 Attachment .............................................................................................................................. 8
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1.0 Purpose
The purpose of this procedure is to describe methods and responsibilities for ensuring that
conditions adverse to quality are promptly identified, documented, investigated, analyzed and
corrective and preventive actions established, initiated, and reported to the appropriate levels
of management.
2.0 Scope
The requirements of this procedure are applicable to all activities and personnel on the EPCC
OF CPF-OIL TREATMENT SYSTEM AND AUXILIARY SYSTEM PROJECT.
3.0 Reference
Item Definition
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5.0 Responsibility
1) Project Quality Manager is responsible to lead the root cause analysis of non-
conformance and review the proposed corrective action/preventive action plan.
6.0 Procedure
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6.1 General
Conditions not in compliance with the project requirements are identified and documented in
either Nonconformance Report(s) (NCRs) as a result of inspections/test at the vendor's shop
or on the job site, monitoring a specific work activity anywhere on the project, or through an
Audit Finding Report(s) (AFRs) as a result of an internal or external quality audit.
PQM or his designee shall review and analyze on a regular basis such NCR’s and AFR’s to
look for any quality trends that may be developing and shall initiate a investigation to find out
the cause of such nonconformance, analyzing the relevant processes, work operations,
concessions, quality records to detect and eliminate such causes.
1) Project Quality Manager shall collect the following information related to project organization
in home office and at the site.
- Problems discovered in monitoring for process of quality activities
- COMPANY/PMC complaints
- Controlling status of internal/external quality audit
2) Site Quality Control Manager shall collect the following information related to project
organization at the site.
- Causes and status of nonconformities generated
- Problems discovered in monitoring for process of quality activities
- COMPANY/PMC complaints
- Controlling status of internal/external quality audit
3) Project Quality Manager and Site Quality Control Manager shall execute monitoring for the
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following quality activities on a weekly basis, and request the corrective and preventive
actions to the relevant organization, if any problems found.
- Main requirement defined in PQP
- Work item related to main process and discipline
- Main quality weakness point for relevant project
- Other main execution work for relevant project
4) All collected information shall be counted / analyzed on a quarterly basis and existing or
potential causes of nonconformities shall be pointed out and the corrective/preventive
actions shall be record using a CAR/PAR.
The CAR / PAR (Refer to Attachment 1) to be issued for the following cases.
1) In case the quality system does not operate because the main requirements of Project
Quality Plan and Project Quality Procedure are not implemented.
2) In case the problems discovered during the monitoring do not resolve without any special
cause.
3) In case the similar types of COMPANY/PMC complaints are recurring by the same reason .
4) In case the completion due date of corrective action for external or Project quality audit
findings is exceeded without any cause.
5) In case the findings in similar matter recur in the same dept. or undesirable situation is
continued.
6.3.2 CAR / PAR Control
All the CAR / PAR shall be registered in CAR / PAR Log (Refer to Attachment 2) and status of
corrective action shall be controlled by PQM.
Non-conformance which need CAR/PAR shall conduct root cause analysis lead by PQM with
PM and related parties attend. QA/QC department and related parties shall investigation of
causes, Establishment and Notification of Corrective / Preventive Action Plan.
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Responsible party shall propose action plan to PQM for review and PM for approval. With
reviewed by PQM and approved PM, CAR/PAR will issue to responsible party.
Approved action plan shall be implemented by responsible party, it shall respond by the
required response due date documenting the cause, action to be taken and date for
completion to PQM and PM. The responsible organization shall respond within 7 days from
issue date.
Upon receipt of CAR / PAR, responsible party shall investigate the fundamental cause and
implement counter-measure to prevent recurrence and implement corrective / preventive
action plan as required.
6.5 Verification & Follow-up Action for the Corrective / Preventive Action
The PQM shall review the responded causes, action to be taken and date for completion. If
responded contents are not acceptable, it shall be reported to the PM who will then return the
CAR / PAR to request more appropriate corrective / preventive action be taken.
The PQM shall verify the corrective / preventive action result within 14 days from the day for
completion and the verification results shall be reported to PM for approval for close . With
verified by PQM and approved by PM, CAR/PAR only can be closed. The CAR/PAR flow chart
refer to Attachment 3.
The PQM shall record the verification result of completed CAR / PAR and closing date on CAR
/ PAR Log. Reports of the status of CAR / PAR shall be provided to COMPANY/PMC on a
monthly basis, and notify the result of final verification to applicable organization.
CAR / PAR shall be controlled in accordance with "Quality Record Control Procedure" (BK91-
1310-CPF-000-QAC-PCD-0002-0).
8.0 Attachment
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