PURCOM

LEVELS OF COMMUNICATION

INTRAPERSONAL

occurs in yourself

intra = inside

self-talk or communication

casual

INTERPERSONAL

outside

two or more people

formal/informal

SMALL GROUP COMMUNICATION

more people or group of people

can also be formal or informal

decision, particular topic

ONE-TO-GROUP

involves speaker and PARTICULAR audience

technology as the medium

example: classroom setup using Google Meet

MASS

involves a speaker and MASS audience

use of mass media as the channel of communication

television, radio, internet

discussion is open to the general public

PURCOM 1
 BARRIERS TO COMMUNICATION
hindrances like noise

disruptions or disturbances

distorts the sending/receiving of messages

there is possibility of miscommunication and misunderstanding

PHYSICAL BARRIER

environment/physical aspect

distance or location

PERCEPTUAL BARRIER

perceived people in a different way

traumas, etc.

EMOTIONAL BARRIER

perceive things differently based on each individuals unique differences

emotions same as perceptions

mental limitation that prevents you from openly communicating your thoughts and
feelings

CULTURAL BARRIER

involves difference of people in values, beliefs, religion,

LANGUAGE BARRIER

gap in accent, language, dialect

GENDER BARRIERS

different ways in which various genders communicate with one another and are
expected to communicate

we must use non-discriminatory or non-derogatory words

PURCOM 2
 INTERPERSONAL BARRIERS

negative patterns of behavior that hinder communication

HOW TO OVERCOME BARRIERS

Don’t assume.

Send crystal clear messages.

Use simple and familiar words, but depending on the situation.

Taking both parties seriously.

Deliver messages properly.

Appropriate feedback.

Using multiple channels.

Right time and place.

Being aware of speaker’s state of mind or feelings.

PURCOM 3