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Andrew Carrico

andrewjcarrico@gmail.com
(304)-613-8087

Work Experience

Sales – Cabinets and Appliances, Electrical.


Menards, Barboursville, WV. October 2022 – Present.

• Provide excellent customer service by responding promptly to inquiries, addressing


concerns, and resolving issues to the satisfaction of each customer.
• Complete opening tasks when opening and closing tasks when closing. Work on to-do
lists throughout the day when not assisting customers to ensure that the department is
clean and organized.
• Design custom kitchen cabinets and countertops for customers, utilizing software tools
such as 2020 Design and UCreate Cabinetry and Countertops.
• Assist customers in the selection of materials, colors, and finishes for their kitchen
projects, while adhering to their requirements and specifications.
• Provide expert advice and guidance to customers on the features, benefits, and
functionality of various appliances, including refrigerators, ranges, and dishwashers.
• Consistently add protection plans onto appliance sales, ensuring customer satisfaction by
providing extended warranty coverage and repair services.

Customer Sales Associate – Cabinets, Appliances, Millwork.


Lowe’s Home Improvement, Buckhannon, WV. May 2021 – August 2022.

• Provided each customer with smart and professional customer service to ensure that
their needs were met while maintaining an environment that feels like home.
• Efficiently used Genesis to process customer orders and set up deliveries, answer
customer questions concerning stock or estimated time to receive an item, recall past
customer history to aid in printing off receipts, or simply answer questions about an item
they purchased from Lowe’s in the past.
• Operated power equipment, such as the Ballymore Power Stocker Lift for down-stocking
of smaller, lighter items, and the Order Picker for obtaining larger, heavier items such as
Major Appliances (Washers, Dryers, Ranges, Dishwashers, and Water Heaters.)
• Covered departments in need, such as Cabinets, Tool World, Electrical, Inside and
Outside Lawn and Garden, and Paint.
• Closed sales by using techniques obtained through college classes and real-world
experience, while being able to add on Protection Plans and have customers apply for
Lowe’s Credit Cards.
Kitchen Cabinets and Countertops.
HARA Sales LLC, Buckhannon, WV. 2014 - 2021.

• Assisted my father in cutting, fabricating, assembling, and installing Cabinetry and


Countertops.
• Traveled to client's homes, taking precise measurements and listening to what the
customer wants, taking their thoughts into account when drawing up the design of the
kitchen.
• Delivered Cabinets and Counter tops in a 12-foot box trailer all over North Central West
Virginia, such as Morgantown, Fairmont, Weston, Buckhannon, Kingwood, Clarksburg,
and occasionally Maryland.
• Supplied customers with samples of cabinet doors and Formica laminate for countertops
and worked with them to create the right kitchen for them.
• Measured materials to determine the correct length and angle needed for the cuts. Join
45-degree miter cuts on counter tops together using miter bolts and wood glue. Assuring
both sides of the countertop are flush and plumb.

Education
BBA in Marketing with a Minor in Management at Marshall University in Huntington, WV.

 Graduation Date: April of 2024.


 Current Cumulative Grade Point Average of 3.40.
 College of Business Dean’s List: Fall 2020,21,22, 23 & Spring 2021/22/23.

Buckhannon-Upshur High School in Buckhannon, WV. Graduating Class of 2020.

 High School Diploma


 Overall Grade Point Average of 3.125
 2020 Governor’s Workforce

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