Project Management

Community Service
CSL 401
Flowchart

 Introduction to Community Project Management

 Basic elements of a project
 Preparation: The 3 matrices
 Resource Management, Advocacy, & Roll-out
 Project Ideas I & II
 Proposed projects and registration
Community Service Project

Project & Project Management

 A temporary (a set beginning-end in time, limited scope &
resources), and unique (unlike routine activities) set of
operations designed to meet a specific goal.
 Developing a specific app to meet certain needs of a company, providing
relief work in times of disaster, constructing a new block in an existing school
facility etc.
 Project management: Applying a set of knowledge, skills,
tools, resources, and procedures to materialize goals and
objectives as specified in the project plan.

(Project Management Institute [PMI], 2017)

Community Service Project

Projects Tuned to Community Needs

 Services, activities (voluntary), and products that create a
positive impact in a particular community, in a relevant area
of their life, requiring application of a set of knowledge
and skills related to community service (skills of managing a
project in a community).
 Conduct training/awareness sessions for
parents/workers/farmers/students/prisoners…; renovate a school; plant trees;
collect and donate blood; drill and install a water pump etc.
 Like projects in other areas, has a defined beginning and end,
usually constrained by time, funding, resources or deliverables
Community Service Project

Steps
 Needs Analysis
 Planning
 Organizing
 Motivating, advocacy
 Managing resources, procedures, and protocols
 Community Service Project

Objectiv
es

Basic Activitie
Elements of a s

Project
Inputs /
Resourc
es

4.
Outputs
/ Effects
Community Service Project

Objectives (SMART)
 Specific
 Measurable
 Achievable
 Relevant
 Time-bound

Inputs/resources
 Manpower
 Funds, Materials, Equipment
 Venue
 Time
 Information
Community Service Project

Activities
List of tasks to achieve outputs/effects:
 Carry out a community needs analysis survey
 Prepare planning, monitoring, and evaluation documents
 Formulate groups rather than working individually (Task division)
 Conduct coordination & planning meeting
 Run advocacy campaign for collecting all required resources
 Training sessions/workshops
 Procuring material and funds
 …..
Community Service Project

Outputs/Effects
Should fulfill the objectives
 Number of trained people
 Increase in applied knowledge, measurable through Key Factor
Indicator Questionnaire(KFIQ)
 Number of blood pints distributed
 Number of trees planted
 Renovated school building
 Number of medicines distributed
 Increase in profit/production/performance
COMMUNITY PROJECT PREPARATION
THE 3 MATRICES
 Community Service Project

Preparation: The 3
Needs
Analysis matrices

Planning & Design Matrix

Implementation &
Must be designed at the start of Monitoring Matrix
the project. May be completed as
soon as possible
Evaluation KFIQ Matrix
 Community Service Project

Project Planning & Design Matrix

STAKEHOLD OBJECTIV OUTPU ACTIVITIES DATE RESPONSI INPUTS
ERS / ES TS BLE
BENEFICIARI
ES
e.g. farmers To improve 100 General 5th Mar 19 Abid Mechanized
Students knowledge farmers awareness farming
villagers of farmers trained talk with book
on farmers 10th Mar Fizza 2 qualified
mechanize Training 19 trainers
d farming session 1 Nasir 1 class
Training 15th Mar room of 100
session 2 19 Aleem people
Training capacity
session 3 20th Mar Rabia equipped
Training 19 with
session 4 multimedia
 Community Service Project
Implementation & Monitoring Matrix
Outputs, Activities,
Inputs Physical monitoring Financial monitoring
Planned Achieved Remarks Planned Achieved Remarks

Trained farmers 100 98 02 sick

General awareness talk 1 1
with farmers
Training session 1 1 1
Training session 2 1 1
Training session 3 1 1
Training session 4 1 1
Mechanized farming book 1 1
Qualified trainers 2 1 Not available
Classroom with 100 people 1 1
capacity equipped with Petrol
multimedia /board price
Rs 50,000 50,000 52000 changes
 Community Service Project
Project Evaluation: KFIQ matrix
OBJECTIVES Key Factors Key Key Questions
Indicators
To improve  Training  Attendance in  Did you
knowledge (cause) training attend
of farmers  Knowledge  Score on training?
on on knowledge  What is name
mechanized mechanize of new
farming d farming thresher?
(effect)  How much
yield can you
increase by
RESOURCE MANAGEMENT,
ADVOCACY, ROLL-OUT
 Community Service Project

RESOURCE MANAGEMENT
 Secure necessary permissions (to access target sites and
venues, resources, to secure donations etc.)
 Manpower
 Organize your team
 Community/volunteer team
 Timelines (With only 3 and half months in hand!)
 Transportation
 Security (accessing areas that may be hazardous in any way)
 Finances
 Donations (community/other bodies)
 Any other source??
 Community Service Project

ADVOCACY CAMPAIGN
Mechanism involved in order to run an advocacy campaign
Needs analysis
 Find out the root cause of the problem
 Focus on causes, instead of symptoms
 If you are able to know why the problem exists only then you
can reach the right solution
Brand the issue
 Brand the issue, make eye catching but meaningful tag lines
like ‘Say no to drugs,’ ‘1 donation 3 lives’ etc.
 Community Service Project

ADVOCACY CAMPAIGN
Marketing Strategy
 Device a strong promotional campaign
 Keep in consideration your target audience and nature of campaign
Social Media Campaign
 Designate a team for social media promotion
 Make a Social Media page for the cause
 Share Videos/Posters
 Create an Event
 Register people online
Community Service Project

ROLL-OUT
 Electronic/Print Media coverage and monitor feedback
 Writing letters to concerned authorities, get permissions etc
 Campaigning (all field activities)
Projects not allowed

 1.     Book Donation Drive (inside / outside NUST)

 2.     Tree Plantation Drive (inside / outside NUST)
 3.     Cleanliness drives (inside / outside NUST)
 4.     Any sort of charity, clothes collection campaign inside NUST
PROJECT IDEAS I
(10H)
COMMUNITY SERVICE ORIENTED
Social Wellbeing

Organize a sports or other event for orphans or special children (for 2 days and involvement
of 50 participants is mandatory).

Volunteer at an agency that works with orphans or people with disabilities for 2 days.

Raise money for and distribute gifts to kids at hospital. ( value Rs 1000 per credit hour)

Start an anti-smoking, anti-drug campaign that encourages students not to smoke or get
involved in drugs. ( 10 students for 1 hour credit)

Work with local authorities to facilitate problem resolution in public sector on social or health
issues. (for 2 full days)

Organize an event or a campaign on any social or health issue. ( 20 participants for 10 hour
credit)

Organize a recognition program for the volunteers who lead community

organization. (1 recognition for 1 hour credit)
Disaster Response and Recovery

Gather clothing from your neighborhood and donate it to the needy. ( Value Rs 1000 for 1hr
credit)

Organize a fund raising drive to collect food and supplies for the
needy/IDPs/refugees & distribute to minimum 20 people. ( Value Rs 1000 for 1hr
credit)

Leadership and Social Skills

Survey community agencies to learn the leading causes of accidents in your community, then
design and implement a campaign to reduce accidents

Mentoring program about helping underprivileged community to make them understand their
legal rights and helping them with legal procedures. (10 participants for 1 hour credit)

Carry out community service needs analysis through survey questionnaires or take
feedback of earlier Community service work and make sustainable
recommendations to relevant authorities
Education for Empowerment

Encourage and work with the school cafeteria to donate left over food to local poor. (for 5
days)
Collect and distribute school supplies to kids who need them. (Rs 1000 for 1 hour credit)

Inspect local school playgrounds for hazards and collaborate with administration for
rectification.
Share a talent through teaching a class for orphans or needy. (10 children for 1 hour credit)

Need Analysis Survey of Underprivileged Schools.

Collect used books and donate to junior students or needy. (1 hour for 1 current course books
and 0.5 hour for 2 non-academic books i.e., magazines , novels etc)

Collect old magazines and books and donate them to community centers/libraries.
(2 magazines / non curriculum books is equal to 0.5 hour credit and 1 curriculum
book is equal to 1 hour credit)
PROJECT IDEAS II
(20H)
EMPOWERMET/
DEVELOPMENT ORIENTED
Education for Empowerment

Raise money and distribute Braille or large print books for blind or visually impaired
people. (Rs 1000 per hour credit)

Build a ramp for a person in a wheelchair so it is easier for her/him to get in and out of
His/her house, office or department. ( value Rs 1000 per hour credit)

Organize a self-defense learning workshop. (5 people for 1 hour credit)

Design and run a safety workshop for students/community. (5 participants for 1

hour credit)

Renovate a hospital/ health center. ( value Rs 1000 for 1 hour credit)

Collect and donate Sewing machine / other equipment for better employability.
(value Rs 1000 for 1 hour credit).

Conduct a sewing or similar skill workshop for the needy (1 participant for 1 hour
credit)
Disaster and Recovery

Start and implement a program to enable poor people build their own houses. (Value Rs 1000
for 1hr credit)

Enable the poor/IDPs to secure a job or start their own small business. (Value Rs
1000 for 1hr credit)

Leadership and Social Skills

Adopt a billboard and use it for a public service announcement. (20 days for
10hrs credit)

Survey your neighborhood to find out what people think are the leading causes of crime,
design and implement remedial measures e.g., additional lights/ CCTV installation with local
bodies.

Work as a volunteer with the local health department or a clinic to immunize

children against childhood diseases. (5 days for 10hrs credit)
Education for Empowerment

Organize a Women skill development workshop for poverty reduction. (20 women for 5
weeks)

Renovate a local school. (value of Rs 1000 per hour credit)

Reference

 Project Management Institute [PMI], (2017). What is project

management? Retrieved February 22, 2017 from https://
www.pmi.org/about/learn-about-pmi/what-is-project-management.
Thank you for your patience!

Discussion/registration of proposed projects

Discussion Session

Objectives:

By the end of this session, you will be able to:

 Identify your groups for Community Service Learning
 Brainstorm and discuss Project ideas
 Create a project planning and design matrix
Task 1 (15 min)

 Decide your groups now.

 Decide upon the group leader
 Handover your group member names clearly indicating the group
leader to your respective teachers

Maximum / Minimum group members allowed: 6-8 per group

Task 2 (20 min)

 Within your groups, brainstorm ideas about a community service

project that you intend to do.
 Task 3
 Create a project Planning & Design Matrix as per the following template:

Project Title: ?????

 Community Service Project
 Create a project Planning & Design Matrix as per the following template:

Project Title: ?????

STAKEHOLD OBJECTIV OUTPU ACTIVITIES DATE RESPONSI INPUTS
ERS / ES TS BLE
BENEFICIARI
ES
e.g. farmers To improve 100 General 5th Mar 19 Abid Mechanized
Students knowledge farmers awareness farming
villagers of farmers trained talk with book
on farmers 10th Mar Fizza 2 qualified
mechanize Training 19 trainers
d farming session 1 Nasir 1 class
Training 15th Mar room of 100
session 2 19 Aleem people
Training capacity
session 3 20th Mar Rabia equipped
Training 19 with
Thank you!