GII THIU CNG TY

Trao nim tin nng tm gi tr, khi trao nim tin cho chng ti, gi tr ti sn ca bn s c nng ln mt tm cao mi. Chng ti s gip bn t c li ch tt a bng s chuyn nghip ca mnh.
T

Cng ty C phn Si Gn Trin Vng vi tn Ting Anh l SAIGON VISTA . c thnh lp bi cc c ng sng lp CORPORATION tn vit tt l l cc cng ty hot ng trong lnh vc bt ng sn, thit k, xy dng v thng mi vi mong mun xy dng mt thng hiu mnh, c uy tn v c bit l tnh chuyn nghip trong vic cung cp dch v v sn phm cho khch hng. Chng ti rt mong mun c lm i tc tin cy ca tt c qu v trn khp mi min t nc.

Mc tiu ca
Cung cp cho ch s hu bt ng sn mt dch v chuyn nghip v qun l, vn hnh ta nh (cao c vn phng, chung c, khu nh , cng trnh xy dng) vi cht lng tt nht. Tng bc tr thnh mt thng hiu mnh v t vn, qun l bt ng sn trong v ngoi nc. Bn cnh , hot ng thng mi ca s gip cho khch hng tip cn c cc sn phm vi cht lng tt, gi c ph hp t cc nh sn xut c uy tn trong v ngoi nc. S mnh ca l mang n s yn tm v h tr ti a cho khch hng trong vic nhn din v khai thc c hiu qu gi tr ca ti sn.

Tiu ch hot ng
xc nh vai tr ca mnh l nh cung cp dch v v cc sn phm. V th, s hi lng ca khch hng l iu kin tin quyt khng nh bc i ca cng ty. Mc tiu sng cn ca l lun nhn c s quan tm, nim tin v s hi lng ca khch hng thng qua cht lng dch v ca mnh. Phng chm hot ng ca lng tt, gi c ph hp Lnh vc hot ng Dch v qun l cao c vn phng, c n h, trung tm thng mi, khu phc hp ... T vn, mi gii, tip th bt ng sn l: Dch v chuyn nghip, cht

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Nng lc
lun ch trng v t mi quan tm hng u trong vic xy dng i ng nhn s ca mnh vi kin thc, k nng tt, tc phong chuyn nghip, trch nhim cao. Hin nay, vi i ng nhn s qun l hin c ca cng ty cng s kt hp vi cc i tc, cc nh thu ph v nhng cng ty lin kt, hon ton c nng lc cung cp dch v trn gi v qun l bt ng sn cho ch u t cng nh cung cp cc sn phm, mt hng thuc lnh vc kinh doanh ca cng ty.

Ban lnh o cng ty Hi ng qun tr

ng L ANH C TS Ch tch HQT ng NGUYN TIN DNG ThS Thnh vin HQT ng NGUYN VN SN ThS Mng & h thng in - Thnh vin HQT ng PHM NGC TUN ThS KTS Thnh vin HQT ng L QUC TRM KTS - Thnh vin HQT

Ban iu hnh
ng NGUYN TIN DNG Gim c ng NGUYN VN SN Ph Gim c

Cc cng ty thnh vin v lin kt

STT 1 Thnh vin Cng ty TNHH T vn thit k u t xy dng s 6 (DESCO 6) 2 3 Cng ty CP Xy dng Trng Khi Cng ty CP T vn t Thnh Trin Vng (CIVIS) 4 5 6 Cng ty TNHH Duy Tun Cng ty TNHH Ph Vui Cng ty lut TNHH Lin Hip Xy dng cng trnh T vn, gim st, qun l d n g ni - ngoi tht Thit k kin trc Dch v php l, t vn u t, t vn php lut 7 Cng ty TNHH T vn Thit k kin trc u t & xy dng Gia Tr - CONIC T vn Thit k kin trc u t & xy dng Ngnh ngh T vn, thit k xy dng

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C CU CHC NNG KHI QUN L BT NG SN

HQT

G IU HNH

QUN L BS

KHAI THC D N

QUN L DCH V

QUN L H THNG K THUT

KIM SOT & PHT TRIN H THNG BAN QUN L TA NH

TIP TH V BN HNG

PHP L

NGHIN CU V PHT TRIN

Tip tn

Qun l v chm sc khch hng

Qun l k thut

V sinh ta nh

An ninh ta nh

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DCH V QUN L BT NG SN CA
Ti sao phi cn dch v qun l bt ng sn chuyn nghip?

Cc bc tip cn v s dng dch v ca

Khi bn chun b xy dng, ang xy dng hoc hon thin Ta nh, m cha tm c phng n qun l, kinh doanh tt nht. Hy lin h vi chng ti c t vn, kin ca chng ti c th s gip ch rt nhiu cho vic khai thc li ch t ti sn ca bn.

Cc bc tip cn v s dng dch v

Dch v Qun l ca
Nghin cu th trng Lp v trin khai k hoch Marketing cho ta nh Ln phng n kinh doanh v qun l ta nh Tm v la chn khch hng thu V sinh tp v Thng tho m phn cc iu kin ca hp ng thu vn phng Bo v ta nh Vn hnh cc h thng k thut in, nc, iu ha khng kh, PCCC ... Bo tr bo dng nh k ta nh Qun l ti chnh v bo co cho thu Trang 4/12
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QUY TRNH QUN L V VN HNH TA NH CA

I. Quy trnh qun l v vn hnh ta nh vn phng, TTTM

1. Quy trnh qun l v chm sc khch hng ta nh

Quy trnh qun l v chm sc khch hng

Quy trnh qun l khch hng

Quy trnh x l Khiu ni

nh gi s tha mn ca khch

Quy trnh qun l dch v ta nh

Quy trnh qun l ti sn hng ha Trang 5/12

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a. Quy trnh trin khai hp ng

Khch hng

K hp ng

Th tc bn giao MB

Khch hng trnh bn v thit k vn phng

Xt duyt bn v

Khng ng

ng K/hng trin khai thi cng

Kim tra

Khng ng

ng

K xc nhn

Lu h s Trang 6/12
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b. Quy trnh x l thc mc, khiu ni ca khch hng

Bt u

Tip nhn thng tin

Xc nhn thng tin Chnh xc Khng Chnh xc

Phn hi ti khch hng

Phn tch nguyn nhn

Phng n gii quyt

Khng c
kin khch hng ng Thc hin phng n am phan Khng ng

Lu h s

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2. Quy trnh qun l h thng k thut ta nh

Quy trnh qun l h thng k thut ta nh

H thng in

H thng cp thot nc

H thng iu ha khng kh

H thng thang my

H thng PCCC

H thng thng tin lin lc

H thng camera

a. Lu vn hnh h thng PCCC

Bt u

Kim tra tnh trng

Bo tr, sa cha

Khng t

t
Khi ng Dng

Vn hnh

S c

Dng

Trang 8/12
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Vn hnh

Bm dng OFF

Chn ch AUTO

Nhn nt MAN ON Bm hot ng

Tn hiu bo chy Khng C Loa, n s c hot ng, n bo Zone sng

Dng Bm b p 8 Bar

Sprinkler hot ng

p sut nc <8 Bar

Dp tt m chy

Bm b p hot ng

Reset trung tm cha chy, bo chy

p sut nc <7.5 Bar Bm in hot ng

7.5 Bar

Dng Bm in

p sut nc <5.5 Bar

5.5 Bar

Dng Bm Diezel

Bm Diezel hot ng

Trang 9/12
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b. Lu vn hnh iu ho khng kh trung tm

Bt u

Kim tra tnh trng t Khi ng

Bo tr, sa cha Khng t

Dng

Vn hnh

S c

Dng

Khi ng

Dng

Thp gii nhit

Chiller

Bm gii nhit

Bm nc lnh

Bm nc lnh

Bm gii nhit

Chiller

Thp gii nhit

Trang 10/12
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II.

Quy trnh qun l v vn hnh ta nh cn h

Quy tnh qun l v chm sc khch hng

Quy trnh qun l vn hnh h thng k thut

Quy trnh qun l cn h

Quy trnh v sinh cng cng

Quy trnh an ninh

1. Quy trnh qun l v chm sc cc ch s hu cn h

Quy trnh qun l v chm sc ch s hu

Quy trnh qun l khch hng

Quy trnh x l Khiu ni

nh gi s tha mn ca khch

Quy trnh qun l dch v ta nh

Quy trnh qun l ti sn hng ha

Trang 11/12
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2. Quy trnh qun l h thng k thut ta nh cn h Quy trnh qun l h thng k thut cn h

H thng in

H thng cp thot nc

H thng thng gi tng hm

H thng thang my

H thng PCCC

H thng thng tin lin lc

H thng camera

Trang 12/12
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