Data input : C3 - SRV - MIO updating

Financial Year 2012/2013

Month MIO Updated MIO Achievement MIO

Apr

May 100%
Jun
Jul
Aug
Sep
Oct
Nov
Dec
100%
Jan
Feb
Mar
YTD
Average #DIV/0!
Performance

KPI Dynamic Analysis

Updated MIO (2012/2013) vs (2013/2014) Updated MIO

120%
120%
100%
100%
80% 80%
60%
60%
40%
20% 40%
0%
20%
2012/2013 2013/2014
0%
Sep

Updated MIO Target

KPI Definition
 BSC
KPI Frequency Definit
Perspective

MIO (Machine In Operation)

Customer Monthly Percentage of updated
updating

KPI Profile

Direction Unit
Maximize Percentage
 Legend Recommendations
Calculated KPI Data (Do
2013/2014
not change)

Your data (White Cells) Please fill in your data in blank white
Updated MIO Achievement
 Results are on or over the established
(keep improvement)

Results are under the established targ

within a tolerance interval. They need
analyzed and monitored

Results are under the established targ

100% require urgent actions

2013 /2014

Action Plan
100%
1-……………...…………………………………………….………
2-…………………...……………………………………….………
3-….………………………………………………………………….

4-……...…………………………………………………………….

#DIV/0! 5-…………………………………………………………………….

6-……..……………………………………………………………..

Updated MIO achievement vs Target (2013/2014) Total machine population Vs Upd

12

10

0
Sep Mar Apr May Jun Jul Aug Sep Oct

Achievement 100% 100% MIO Upd

 Definition Objective Numerator

To improve revenue and get machine

centage of updated MIO out of total MIO information by visiting to customer site Updated MIO
regularly
 Recommendations

your data in blank white cells

on or over the established target

vement)

under the established target, but

rance interval. They need to be
d monitored

under the established target and

nt actions
Trend

……………….………
……………….………
………………………….

……………………….

………………………….

………………………..

hine population Vs Updated MIO(2013/2014)

Jul Aug Sep Oct Nov Dec Jan Feb Mar

MIO Updated MIO

Numerator Denominator

pdated MIO MIO