Data input : L2 - SRV - TSB

Financial Year 2012/2013

Total Number of
Month Mechanics
No. Of TSB Achievement

April

May

Jun
Jul
100%
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
YTD
Average #DIV/0!
Performance

KPI Analysis

TSB/Mechanic/Month
20112/2013 vs 2013/2014
120%

100%

80%

60%

40%

20%

0%
2012/2013 2013/2014

Achievement Target
KPI Definition

BSC Perspective KPI Process Frequency Definit

Learning & Growth TSB TBD Monthly Reflects percentage of No of TS

KPI Profile
Direction Unit
Maximize Percentage
 Legend
Calculated KPI Data
2013/2014
(Do not change)
Your data (White
Cells)
Number of
No. of TSB Achievement
mechanics

100%
2013/2014
Action Plan
1-……………………………………………………
2-……………………………………………………
3-……………………………………………………
4-……………………………………………………
5-……………………………………………………

#DIV/0! 6-……………………………………………………

Mechanic population Vs Monthly No of TSB 2013/2014 Achievem

12 120%

10 100%

8 80%

6 60%

4 40%

2 20%

0 0%
April May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar April May Jun J

No. of TSB Mechanic Population 20

 Definition Objective

To improve mechanics' ability to

ects percentage of No of TSB with mechanic population analyze root cause and knowledge
sharing
 Recommendations

Please fill in your data in blank white cells

 Results are on or over the established target

(keep improvement)

Results are under the established target, but

within a tolerance interval. They need to be
analyzed and monitored

Results are under the established target and

require urgent actions

Trend

13/2014
Action Plan
……………………………………………………………………….
……………………………………………………………………….
…………………………………………………………………………
…………………………………………………………………………
……………………………………………………………………

…………………………………………………………………………

Achievement Vs Target 2012/2013~2013/2014

120%

100%

80%

60%

40%

20%

0%
April May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

2012/2013 2013/2014 Target

 Numerator Denominator

Number of TSB
Number of mechanics
submitted