House Rules Guesthouse Casa da Vera

Index
House description.................................................................................................................................2
1. Occupation of the rooms..................................................................................................................2
2. Payments...........................................................................................................................................2
3. Linen and towels...............................................................................................................................2
4. Check-in and check-out time............................................................................................................2
5. Storing your luggage after your check-out.......................................................................................3
6. Electrical appliances and lights........................................................................................................3
7. Kitchen.............................................................................................................................................3
8. Bathroom..........................................................................................................................................3
9. Silence Time.....................................................................................................................................3
10. Laundry...........................................................................................................................................4
11. Trash...............................................................................................................................................4
12. Damage to property........................................................................................................................4
13. Cleaning fee....................................................................................................................................4
14. Doors and windows........................................................................................................................4
15. Notify lost or damaged objects.......................................................................................................4
16. Talk openly.....................................................................................................................................4
17. Keys................................................................................................................................................5
18. Cigarette.........................................................................................................................................5
19. Electricity.......................................................................................................................................5
20. Services...........................................................................................................................................5
21. Living Room...................................................................................................................................5
22. Children..........................................................................................................................................5
23. Animals...........................................................................................................................................5
24. Wi-Fi...............................................................................................................................................5
25. Air conditioning..............................................................................................................................5
26. Food inside the room......................................................................................................................6
28. Inappropriate behaviour..................................................................................................................6
29. What do your daily includes?.........................................................................................................6
30. Cancellation Policy.........................................................................................................................6
32. My availability in the house to provide information......................................................................6
33. This regulation................................................................................................................................6

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 Read all this document. I really follow my rules.

Welcome to Vera's House! It will be a pleasure to host you!

House description
First floor: a living-room, a shared kitchen and a shared bathroom. I have no ensuite bathroom. There
are no rooms on the first floor.
Second floor: 3 bedrooms (2 doubles and 1 single) – I don't have ensuite bathroom. There is no
bathroom on the second floor only at the first one.

1. Occupation of the rooms

All house guests must be registered. Any non-registered persons will be charged the fee of R$
150,00 per person per night. If there are people in the house that were not previously
identified and named in your booking, you will be in breach of contract and may be denied
access to the property. No refunds will be issued due to breach of contract.

2. Payments
It must be done at your check-in (NEVER AT YOUR CHECK-OUT) plus the cleaning fee.
Payment only in cash (Brazilian currency). I do not accept credit or debit cards/checks.

3. Linen and towels

Return bed linen and towels in the same condition you received at your arrival. You don't
need to clean it but spots as fat, blood and whatever will be charged in R$ 50,00.

4. Check-in and check-out time

Check- in: from 2 pm to 4 pm
Check-out: 10.30 am – with the room already empty

* After the check-out time, you will be charge in a full daily;

* If the guest decide to leave the house before the whole period finish the amount paid will not
be reimbursed;
* I don´t have half daily.

Important: From the moment the guest informs the arrival time, I'll be at home from the
time informed. My contact number is 55 21 994960740. If there is a delay in flight or on the
bus I must be informed so I can rearrange your arrival.

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NOTE: However, if your flight or bus arrives before the agreed time I ask you to wait at the
bus station or at the airport until next time we agreed by email. I organise my day based on
the time that the guest stipulates as arrival time. If you arrive outside the scheduled time and
I'm not home, I do not give back your deposit.

5. Storing your luggage after your check-out

I charge R$ 20,00 per suitcase independent of the size. The procedure is as follows:
pack your stuff, leave them at the place that I will determine and give me the keys back.
After we will combine a return time when you will only pick your luggage up.

Don't forget your daily ends at 10.30 am.

6. Electrical appliances and lights

Please turn off the fan, all electrical appliances and lights when not in use and when you leave.

7. Kitchen
After using the kitchen to prepare your meal, PLEASE wash, dry and STORE
everything you used. Failure to comply with this rule will result in an immediate
charge of R$ 50,00. I don't provide salt, sugar, oils, condiments. All these items are guest's
responsibility.
Kitchen hours: the kitchen is open to guests for breakfast from 8 am to 10 am and dinner
from 7 pm to 9 pm.
* The kitchen is small and it has access for all who are in the house, so always observe if other
people are not willing to prepare the meal.
* The kitchen table is only allowed to be used as a space for meals. It is not an office. If you
need a table to work, use the one I have in both yards.

8. Bathroom
Please, NEVER throw toilet paper inside the toilet. The hydraulic system of the house does not
support this procedure. There's only one bathroom and this one will be shared between 2 until
5 people.

9. Silence Time
Between 10 pm and 9 am keep all noise levels within the acceptable minimum. And remember,
you are in a family home, surrounded by neighbours and there may be other guests wanting to

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rest.

10. Laundry
The washing machine is not included in your daily. If you need to have your clothes washed,
the value for this kind of service is R$ 15,00 per kilo.
This operation can only be performed by me.
All clothes will be placed together in the washing machine (without separation by colour), so
pay attention if one of them release ink.
I don't wash clothes by hand
I am not responsible for any damage to your clothes.

11. Trash
This service is provided by the city of Rio de Janeiro on Tuesdays, Thursdays and Saturdays
between 8 am and 9 am. Always remove the garbage from inside your room to prevent the
spread of cockroaches.

12. Damage to property

Any registered guest is responsible for any accidental damage or not. You will be charged for
any repairs, replacement and other related expenses.

13. Cleaning fee

The cleaning fee refers to the reorganisation of your room at the end of your stay.

14. Doors and windows

When leaving, be sure to close the doors and windows. This will give you more privacy and
prevent rain or strong winds causing damage to your belongings and home.

15. Notify lost or damaged objects

Remember that you are responsible for all objects and equipment installed in your room. If you
lose or break something, it is not a drama, just report it immediately so I can arrange the
concert.

16. Talk openly

If you are dissatisfied with anything in particular report back to me that together we will solve

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your problem.

17. Keys
Return key at the end of your stay. Also, make sure that nothing has been forgotten in the
room. Anyway, do not worry if it does, I am committed to store your belongings for 30 days.
If you lose your keys will be charged a total of R$ 60,00 to make new copies.

18. Cigarette
Smoking is not allowed inside the house.

19. Electricity
Please keep off the lights and the fan if you are not in your room or in any other area of the
house.

20. Services
Please don't forget that you are not in a hotel, hostel or inn. I don't have room service or
employees to organise the house, 24 hours reception but I assure the comfort of your stay,
security of your belongings and good conversation if you are interested.

21. Living Room

Guests are always welcome in the living room but, please, use your sense.

22. Children
Children of any age are not allowed.

23. Animals
Pets are not allowed.

24. Wi-Fi
My internet connection has very good quality and the Wi-Fi is available throughout the home.

25. Air conditioning

If you are in a room with air conditioning, beware that it is not included in your daily. If you

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want to use it, I charge R$ 50,00 per use.

26. Food inside the room

Don't take food to your room. If you want to make your meals, you can use the kitchen as long
as you keep it clean and organised. Food inside the room is totally forbidden.

28. Inappropriate behaviour

It is not allowed to walk naked, sleeping drunk in any room in the house other than your room,
fighting with his companion, another guest or me, etc. If one of these events happens I will
ask the guest to immediately leave the house without payment return. If this behaviour causes
some damage to home, it should be reimbursed and the guest's immediate departure is
required. No negotiations.

29. What do your daily includes?

Wi-fi, bed linen, towels and access to the kitchen.

30. Cancellation Policy

If cancelled or modified up to 15 days before date of arrival, no fee will be charged.
In case of cancellation, within stipulated above, the repayment will have a
corresponding decrease to the value of the corresponding bank transaction.
At the Christmas Eve., New Year Eve, National Holidays, Rock in Rio, Olympic Games and
Carnival the deposit is not refundable.
If cancelled or modified later or in case of no-show, 50 percent of the total price of the
reservation will be charged.

32. My availability in the house to provide

information
I am available in the house to provide any information in the morning from 8 am to 10 am.

33. This regulation

The House Rules may change from time to time without prior consultation with the guests.

Thank you for your attention!