Professional Documents
Culture Documents
a. What is Benchmarking?
Benchmarking is the procedure of determining who the best one is. it is an amount of the
quality of the company's products, policies, programs, tactics...
1. Planing
2. Analysis
3. Integration
4. Action
c. Write the vocabulary (20 words) from the reading, and make a
Glossary: Organize the words in alphabetic order and write
CENTRO DE COMERCIO Y SERVICIOS
SERVICIO NACIONAL DE APRENDIZAJE
BILINGUALISM PROGRAM
REGIONAL TOLIMA
Example: